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Quantum Fiber Customer Service Jobs (NOW HIRING)

RS&I Inc.

Customer Service Representative

Idaho Falls, ID · On-site

$14 - $17/hr

Quantum Fiber * Dish Network * HughesNet * T-Fiber Home Internet * Vivint We are currently looking for a highly motivated Customer Service Representative (CSR). The CSR plays a key role on our sales ...

Centric Fiber

Customer Service Representative

Shenandoah, TX · On-site

$15.50 - $21/hr

Customer Service Representative Centric Fiber delivers industry-leading high-speed internet and serves ground-up commercial and residential developments, as well as master-planned communities in all ...

Gateway Fiber

Customer Service Lead

O Fallon, MO

Gateway Fiber is seeking an outstanding individual to fill the role ofCustomer ServiceLead.Gateway ... Sustain and improve customer service quality assurance program, ensuring the team and ...

Alpha Business Concetps Inc

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Outside AT&T Account Manager

Orlando, FL · On-site

$50K - $75K/yr

... Representing top brands like Quantum Fiber & AT&T Gaining real-world sales & leadership ... customer service is a plus! Tired of dead-end jobs? Want to build a career that pays what you're ...

Alpha Business Concetps Inc

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Outside AT&T Account Manager

Orlando, FL · On-site

$50K - $75K/yr

... Representing top brands like Quantum Fiber & AT&T Gaining real-world sales & leadership ... customer service is a plus! Tired of dead-end jobs? Want to build a career that pays what you're ...

PLATINUM EXECUTIVES INC

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Sales Representative | Entry Level

Fort Myers, FL · On-site

$50K - $75K/yr

Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...

PLATINUM EXECUTIVES INC

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Sales Representative | Entry Level

Fort Myers, FL · On-site

$50K - $75K/yr

Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...

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Quantum Fiber Customer Service information

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How much do quantum fiber customer service jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for quantum fiber customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Quantum Fiber Customer Service representatives, and how can they be addressed?

Quantum Fiber Customer Service representatives often encounter challenges such as troubleshooting complex technical issues, managing high call volumes, and addressing customer frustration regarding service disruptions or billing questions. Success in this role requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to customers of varying technical backgrounds. Many companies provide extensive training and a supportive team environment where representatives can collaborate with technical specialists and supervisors to resolve difficult cases. Building rapport with customers and using available resources effectively can help representatives navigate these challenges and provide a positive customer experience.

What jobs pay 4000 a week without a degree?

Jobs in sales, such as high-end real estate or insurance agents, can pay $4,000 or more weekly through commissions and performance. Skilled trades like certain construction or electrical work, especially with experience and certifications, can also reach this income level, often requiring physical ability and on-the-job training rather than a degree.

How can I make 2000 a week working from home?

Quantum Fiber Customer Service representatives can earn around $15 to $20 per hour, which could total approximately $600 to $800 weekly for full-time work. To reach $2000 weekly, employees often need to work overtime, handle multiple shifts, or take on additional responsibilities, and strong communication and problem-solving skills are essential. Some companies may offer performance bonuses or incentives that can help increase earnings.

What are the key skills and qualifications needed to thrive as a Quantum Fiber Customer Service representative, and why are they important?

To thrive as a Quantum Fiber Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic understanding of internet and networking concepts, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and company-specific troubleshooting tools is typically required. Patience, empathy, and adaptability are crucial soft skills for managing customer concerns and building positive relationships. These skills and qualities are important to ensure efficient issue resolution, customer satisfaction, and loyalty in a technology-driven service environment.

What is the highest paying job in customer service?

In customer service, managerial roles such as Customer Service Manager or Director typically have the highest salaries, often exceeding $70,000 annually. Advanced positions requiring leadership skills, industry experience, and sometimes certifications tend to offer higher compensation compared to entry-level roles.

How much do Quantum Fiber techs make?

Quantum Fiber customer service technicians typically earn an average salary ranging from $40,000 to $60,000 annually, depending on experience and location. Compensation may include benefits such as health insurance and paid time off, and the role often requires technical skills and troubleshooting knowledge.

What is Quantum Fiber customer service?

Quantum Fiber customer service is the support provided by Quantum Fiber, a division of Lumen Technologies, to assist customers with their fiber-optic internet services. The customer service team helps with account management, billing questions, technical support, troubleshooting connectivity issues, and upgrading or changing plans. Support is available through various channels, including phone, online chat, and email, ensuring customers receive timely help for any issues or inquiries related to their Quantum Fiber service.

What is the difference between Quantum Fiber Customer Service vs Quantum Fiber Technical Support?

AspectQuantum Fiber Customer ServiceQuantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and internet systems
Work EnvironmentCall centers, remote or in-office customer interactionTechnical labs, remote troubleshooting, on-site support
Employer & Industry UsageTelecommunications, internet service providersTelecommunications, internet service providers
Common Search & ComparisonCustomer service roles, client supportTechnical troubleshooting, network support

Quantum Fiber Customer Service focuses on assisting customers with billing, account inquiries, and general questions. In contrast, Quantum Fiber Technical Support involves diagnosing and resolving technical issues related to internet connectivity and network hardware. Both roles are essential in the telecommunications industry but require different skill sets and certifications.

More about Quantum Fiber Customer Service jobs
What cities are hiring for Quantum Fiber Customer Service jobs? Cities with the most Quantum Fiber Customer Service job openings:
What are the most commonly searched types of Quantum Fiber Customer Service jobs? The most popular types of Quantum Fiber Customer Service jobs are:
What states have the most Quantum Fiber Customer Service jobs? States with the most job openings for Quantum Fiber Customer Service jobs include:
What job categories do people searching Quantum Fiber Customer Service jobs look for? The top searched job categories for Quantum Fiber Customer Service jobs are:
Quantum Fiber Customer Service jobs near you
Infographic showing various Quantum Fiber Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

RS&I Inc.

Idaho Falls, ID • On-site

$14 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Job description

RS&I is a long-standing and trusted distributor and Master Agent for a variety of Authorized Dealer programs in the United States. We provide training, sales support, and marketing assistance to Authorized Dealers who represent these major nationally-recognized brands and more:

  • AT&T
  • Kinetic by Windstream
  • Brightspeed
  • Lumen
  • Quantum Fiber
  • Dish Network
  • HughesNet
  • T-Fiber Home Internet
  • Vivint

We are currently looking for a highly motivated Customer Service Representative (CSR). The CSR plays a key role on our sales team by providing legendary customer service to our dealers and sales team.

Pay/Benefits

  • $14.00 to $17.00/Hr DOE
  • Medical, Dental, Vision, and Life insurance programs
  • 401K retirement program with employer matching
  • Paid vacation and sick leave

Qualifications

  • Experience with Telecommunications a PLUS!
  • High School Diploma or equivalent, with one year of sales or customer service experience is preferred
  • Excellent computer skills with knowledge in Microsoft and Windows operating systems
  • Dependable and a team player
  • Organizational Skills
  • Time Management Skills
  • Able to pass a satisfactory Background check

Essential Functions

  • Communicate directly with Area Sales Managers and Authorized Dealers effectively and efficiently during onboarding process.
  • Works directly with other departments to provide satisfactory answers.
  • Assist in the process of new dealer onboarding and documents.
  • Fostering a positive and collaborative work environment focused on achieving common goals.
  • Provide training and dealer support for the RS&I website.
  • Maintain accurate records.
  • Ensure that all aspects of the onboarding process align with relevant regulations, industry standards, and company policies, maintaining a focus on compliance.
  • Work diligently to identify solutions and resolve them efficiently.
  • Any other task as assigned by manager.

Apply