... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Houston, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Houston, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Delaware, OH · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Delaware, OH · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Findlay, OH · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Findlay, OH · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Mcallen, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Mcallen, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Customer Service Representative - Novos Fiber
Dallas, TX · On-site
$16 - $21.50/hr
Join Our Fiber Broadband Start-Up Opportunity to join an exciting fiber broadband start-up in the ... Past experience working in a call center / customer service representative * Strong interpersonal ...
Customer Service Representative - Novos Fiber
Dallas, TX · On-site
$16 - $21.50/hr
Join Our Fiber Broadband Start-Up Opportunity to join an exciting fiber broadband start-up in the ... Past experience working in a call center / customer service representative * Strong interpersonal ...
Home Solutions Expert
Tyler, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Tyler, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Ocala, FL · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Ocala, FL · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Customer Service Representative
Dublin, OH · On-site
$19/hr
Description Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation ... Available Shifts: 10:00am- 7:00pm The Impact You'll Make As a Patient Service Representative, you ...
Customer Service Representative
Dublin, OH · On-site
$19/hr
Description Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation ... Available Shifts: 10:00am- 7:00pm The Impact You'll Make As a Patient Service Representative, you ...
Customer Service Representative
Dublin, OH · On-site
$19/hr
Description Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation ... Available Shifts: 10:00am- 7:00pm The Impact You'll Make As a Patient Service Representative, you ...
Customer Service Representative
Dublin, OH · On-site
$19/hr
Description Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation ... Available Shifts: 10:00am- 7:00pm The Impact You'll Make As a Patient Service Representative, you ...
Fiber Technician
Pooler, GA · On-site
... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...
Fiber Technician
Pooler, GA · On-site
... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...
Fiber Technician
Pooler, GA · On-site
... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...
Fiber Technician
Pooler, GA · On-site
... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...
Fiber Splicer
$23.50 - $28/hr
Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service. Headquartered in Wichita and with a satellite office in Overland Park, we are a ...
Fiber Splicer
$23.50 - $28/hr
Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service. Headquartered in Wichita and with a satellite office in Overland Park, we are a ...
Fiber Splicer
Overland Park, KS · On-site
$23.50 - $28/hr
Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service. Headquartered in Wichita and with a satellite office in Overland Park, we are a ...
Fiber Splicer
Overland Park, KS · On-site
$23.50 - $28/hr
Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service. Headquartered in Wichita and with a satellite office in Overland Park, we are a ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Rio Grande City, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Rio Grande City, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Harlingen, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Harlingen, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Quantum Fiber Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do quantum fiber customer service jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for quantum fiber customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are some common challenges faced by Quantum Fiber customer service representatives, and how can they be addressed?
Quantum Fiber Customer Service representatives often encounter challenges such as troubleshooting complex technical issues, managing high call volumes, and addressing customer frustration regarding service disruptions or billing questions. Success in this role requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to customers of varying technical backgrounds. Many companies provide extensive training and a supportive team environment where representatives can collaborate with technical specialists and supervisors to resolve difficult cases. Building rapport with customers and using available resources effectively can help representatives navigate these challenges and provide a positive customer experience.
What are the key skills and qualifications needed to thrive as a Quantum Fiber customer service representative, and why are they important?
To thrive as a Quantum Fiber Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic understanding of internet and networking concepts, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and company-specific troubleshooting tools is typically required. Patience, empathy, and adaptability are crucial soft skills for managing customer concerns and building positive relationships. These skills and qualities are important to ensure efficient issue resolution, customer satisfaction, and loyalty in a technology-driven service environment.
What is Quantum Fiber customer service?
Quantum Fiber customer service is the support provided by Quantum Fiber, a division of Lumen Technologies, to assist customers with their fiber-optic internet services. The customer service team helps with account management, billing questions, technical support, troubleshooting connectivity issues, and upgrading or changing plans. Support is available through various channels, including phone, online chat, and email, ensuring customers receive timely help for any issues or inquiries related to their Quantum Fiber service.
What is the difference between Quantum Fiber Customer Service vs Quantum Fiber Technical Support?
| Aspect | Quantum Fiber Customer Service | Quantum Fiber Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | Technical certifications or knowledge of networking and internet systems |
| Work Environment | Call centers, remote or in-office customer interaction | Technical labs, remote troubleshooting, on-site support |
| Employer & Industry Usage | Telecommunications, internet service providers | Telecommunications, internet service providers |
| Common Search & Comparison | Customer service roles, client support | Technical troubleshooting, network support |
Quantum Fiber Customer Service focuses on assisting customers with billing, account inquiries, and general questions. In contrast, Quantum Fiber Technical Support involves diagnosing and resolving technical issues related to internet connectivity and network hardware. Both roles are essential in the telecommunications industry but require different skill sets and certifications.
More about Quantum Fiber Customer Service jobs
What cities are hiring for Quantum Fiber Customer Service jobs? Cities with the most Quantum Fiber Customer Service job openings:
What are the most commonly searched types of Quantum Fiber Customer Service jobs? The most popular types of Quantum Fiber Customer Service jobs are:
What states have the most Quantum Fiber Customer Service jobs? States with the most job openings for Quantum Fiber Customer Service jobs include:
What job categories do people searching Quantum Fiber Customer Service jobs look for? The top searched job categories for Quantum Fiber Customer Service jobs are:
- Google Fiber Customer Service
- Overnight Fiber Optic Training
- Sling Tv Customer Service
- Seasonal Fiber Splicing Independent Contractor
- Sling Television Customer Service
- Non Union Fiber Splicing Independent Contractor
- Salaried 1099 Fiber Optic Cable
- Fibre Optic
- From Home Uniti Fiber
- Virtual Verizon Fiber Optic Technician
Job description
Description
Chipr is seeking experienced door-to-door sales representatives to join our sales team. Your purpose is to help consumers improve their quality of life through enhanced home technology solutions. You'll work at the intersection of people and technology. We offer hands-on training to help you reach your financial goals with a great supportive leadership team that truly cares about everyone's success.Â
About Us:
Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed, DirecTV, Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is to make our employees and customers genuinely happy and to be America's premier home solution provider. Visit our website and social media profiles to learn more about us.
Requirements
Responsibilities:
- Understand all the products and services
- Sell Chipr's products through door-to-door, MDU, and event-based canvassingÂ
- Hit monthly personal minimum performance standards
- Maintain a standard 5-day work week; weekend days worked as needed based on performance and business needs
- Report sales progress in the Sales Tracking System
- Be active in team and company chats
- Attend daily, weekly, and monthly prescribed meetings and training
- Adhere to company values
- Performs other duties as required or assigned which are reasonably within the scope of this role
What you need:
- High School education or higher
- Driver's license and transportation
- A mobile phone or connected tablet device
What you get:
- Uncapped earnings
- Access to leads to make your time efficient
- Health, Dental, and Vision Benefits, eligible the first of the month following 60 days of employmentÂ
Physical Requirements:
Home Solutions Experts perform the essential functions of this role primarily outdoors and in the field. This includes continuously walking and standing throughout each shift, frequently climbing stairs at multi-family properties, and regular exposure to varying weather conditions including heat, cold, and precipitation. The role may also require occasionally lifting or carrying materials up to 50 pounds in connection with event support. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position, consistent with the ADA and applicable state and local law.Â
Equal Opportunity Employer
Chipr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Chipr is an E-Verify employer.
About CHIPR
Sourced by ZipRecruiter