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Virtual Customer Service Representative Jobs in Appleton, WI

Transmotion

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

U-Haul

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Labelink

Customer Service Representative

Appleton, WI · On-site

$23/hr

The Customer Service Representative will interact regularly with key customers and internal teams to coordinate orders, resolve challenges, manage deadlines, and provide exceptional service. The ...

Fox Valley Metrology

Be Seen First

Customer Service Representative

Oshkosh, WI · On-site

$18 - $23/hr

Customer Service Representative Fox Valley Metrology, a leader in ISO/IEC 17025 accredited calibration, serves diverse industries such as Defense, Aerospace, Medical, Semiconductor, and Fortune 500 ...

AriensCo

Customer Service Representative

Brillion, WI · Hybrid

$15.75 - $21.50/hr

Customer Service Representative AriensCo is looking for a Customer Service Representative to serve as a key point of contact between our company and our customers. This role plays an important part ...

AriensCo

Customer Service Representative

Brillion, WI · Hybrid

$15.75 - $21.50/hr

Customer Service Representative AriensCo is looking for a Customer Service Representative to serve as a key point of contact between our company and our customers. This role plays an important part ...

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Appleton, WI

Virtual Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Appleton, WI? The most popular types of Customer Service Representative jobs in Appleton, WI are:
What are popular job titles related to Virtual Customer Service Representative jobs in Appleton, WI? For Virtual Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Appleton, WI look for? The top searched job categories for Virtual Customer Service Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Virtual Customer Service Representative jobs? Cities near Appleton, WI with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Service Representative

Transmotion

De Pere, WI • On-site

$15.50 - $21/hr

Full-time

Retirement, PTO

Posted 23 days ago

Job description

Transmotion is seeking a helpful, attentive, and adaptable person to become a full-time Customer Service Representative and help us continue to provide the quality care and support we're known for! You'll speak with customers over the phone, maintain accurate administrative files, and support efficient order fulfillment procedures.Pay & Benefits:Competitive wageHealthDentalVisionPaid vacation and holidaysA 401(k) plan with employer matchKeep reading to see if you're the right fit for our DePere, WI office! WHAT THE JOB LOOKS LIKE:Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.This role plays a vital part in our administrative and customer satisfaction activities by providing professional support to clients and maintaining accurate, up-to-date files. You'll need to be highly accurate and organized as well as able to quickly adapt to changing circumstances and priorities. You will:Answer incoming phone calls, respond to questions, and resolve any concernsAccurately process purchase orders, invoices, drop shipments, and expedited ordersKeep track of upcoming due dates and follow up on orders to ensure they're processed on timeRecord daily sales orders and assist outside sales reps as neededLearn all about our operational procedures and business componentsIdentify areas for growth and help continually improve operational processes to support efficiency, productivity, and quality THIS IS US:We are a leading provider of hydraulic components and wire harnesses, built on a strong Midwestern work ethic, a collaborative spirit, and a commitment to supporting the growth of every team member. Headquartered in Wisconsin and operating across nine states, we emphasize teamwork, mutual respect, and continuous improvement. Employees benefit from access to advanced technology and ongoing training, as well as real opportunities for career advancement in a fast-paced, innovative environment. We take pride in fostering a workplace where your contributions are valued. Here, you can make a meaningful impact for both our customers and your professional development! Join us! JOIN US!You Should Apply If You Have...Strong knowledge of administrative recordkeeping and order fulfillment proceduresIntermediate computer skills, ability to type 35+ wpm, and experience using Microsoft programs, specifically Word and ExcelClear and effective communication skills, listening skills, and comfort with asking clarifying questionsAbility to anticipate and proactively address customers' needsAbility to adjust your communication style to fit the situation and audienceAbility to work independently, set daily goals, and stay motivated throughout the dayAnalytical mindset with strong problem-solving skillsCreative spirit, critical thinking skills, and solid decision-making abilitiesTask prioritization, time management, and multitasking skillsCommitment to being organized and accurate in all work activitiesHigh school degree or equivalentManufacturing experience - a plus, not requiredBecome our Customer Service Representative today! We've made it simple and fast to apply with our initial form.