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Virtual Customer Service Representative Jobs in Racine, WI

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative Job Category: Sales Requisition Number: CUSTO001651 Posted: August 1, 2024 Full-Time Wisconsin New Berlin, WI 53151, USA Description The Customer Service ...

QCHI

Customer Service Representative

West Allis, WI · On-site

$15.50 - $21.25/hr

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

West Allis, WI · On-site

$15/hr

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

GUHRING INC

Customer Service Representative

Brookfield, WI

$15 - $20.50/hr

Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is ...

KENNICOTT BROS CO

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

... Off and free virtual Doctor visits through our provider. About the Role At Kennicott, the CSR ... position is where customer relationships live. You're the person customers count on to get it right ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Racine, WI

Virtual Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for virtual customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the role of a virtual customer service representative?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely through phone, email, or chat platforms. They need strong communication skills, familiarity with customer service software, and the ability to work independently in a digital environment.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make $1000 a week remotely?

A Virtual Customer Service Representative can earn $1000 or more weekly by working multiple shifts, gaining experience, and handling high-volume or specialized accounts. Increasing your hourly rate through certifications or advanced skills and working for multiple clients or companies can also help reach this income level.

What jobs pay 4000 a week without a degree?

A Virtual Customer Service Representative can potentially earn around $4,000 weekly through high-volume call handling, performance bonuses, and remote work setups. Achieving this income typically requires strong communication skills, experience, and sometimes specialized training or certifications, but a formal degree is not always necessary.
What are the most commonly searched types of Customer Service Representative jobs in Racine, WI? The most popular types of Customer Service Representative jobs in Racine, WI are:
What are popular job titles related to Virtual Customer Service Representative jobs in Racine, WI? For Virtual Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Virtual Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Virtual Customer Service Representative jobs? Cities near Racine, WI with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Racine, WI as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Customer Service Representative

Customer Service Representative

Kennicott Brothers

Milwaukee, WI • On-site

$20 - $22/hr

Other

PTO

Posted 3 days ago

Job description

Customer Service Representative

Milwaukee - Milwaukee, WI 53208

Overview

Salary Range $20.00 - $22.00 Hourly Position Type Full Time Job Shift Day

Customer Service Representative

What We're Looking For

  • Prior experience in customer service, inside sales, or a customer-facing role.
  • Strong communicator — comfortable on the phone, in person, and in writing.
  • Someone who stays calm and sharp when the pace picks up.
  • Organized, accountable, and detail-oriented with record-keeping.
  • Familiarity with CRM, POS systems, or Microsoft Office is a plus.
  • High school diploma or equivalent.

What We Offer

  • Employee Ownership — Kennicott operates as an ESOP. That means you become a part-owner of the company and share directly in its success. It's not a perk — it's a stake.
  • Full time employees are eligible for a full suite of Benefits, while all employees have access to Paid Time Off and free virtual Doctor visits through our provider.
Qualifications

About the Role

At Kennicott, the CSR position is where customer relationships live. You're the person customers count on to get it right — whether they're a longtime house account calling in a standing order, a walk-in buyer working against a deadline, or a new customer figuring out what they need. This role sits at the intersection of sales, service, and relationships, and the people who do it well take real pride in the experience they create.

If you thrive in a fast-moving environment, enjoy real variety in your day, and take satisfaction in being the person who knows the answer — this is a strong fit.

What You'll Do

Customer Service & Support

  • Be the primary point of contact for house accounts and walk-in customers, handling inquiries, orders, and transactions with speed and accuracy.
  • Provide accurate information and solutions that leave customers confident in every interaction.

Sales Support & Transactions

  • Assist customers through orders and purchases, ensuring a smooth experience from start to finish.
  • Identify and capture upsell opportunities naturally during customer interactions.
  • Partner with the branch team to support a seamless customer experience.

Relationship Management

  • Build genuine relationships that drive loyalty and repeat business — you're a trusted resource, not just a transaction processor.
  • Gather and share customer feedback with sales and product teams to help improve what we offer.

Records & Administration

  • Maintain accurate, up-to-date customer records in our CRM system.
  • Prepare and manage documentation related to customer accounts and transactions.
Kennicott Brothers logo

About Kennicott Brothers

Sourced by ZipRecruiter

Kennicott is a leading importer and distributor of fresh flowers, plants, and floral design materials. Our expertise lies in sourcing and delivering a wide range of top-quality floral products to local florists, event planners, and major retailers nationwide. While our roots run deep in the Chicago area, we now cater to our customers through 15 wholesale floral distribution centers across the Midwest, Southeast, and East Coast. As a wholly employee-owned company for more than two decades, we are a sizable organization dedicated to preserving the close-knit, family-like culture that paved the way for our success over 140 years ago. This is how hundreds of farmers, suppliers, and partners perceive us every day: as an industry leader, setting high standards in floral excellence, exceptional customer service, and unwavering commitment to ethical business practices.

Industry

Florists

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1881

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