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Virtual Customer Service Representative Jobs in Racine, WI

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

U-Haul

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Racine, WI

Virtual Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Racine, WI?

The most popular types of Customer Service Representative jobs in Racine, WI are:

What are popular job titles related to Virtual Customer Service Representative jobs in Racine, WI?

For Virtual Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Racine, WI look for?

The top searched job categories for Virtual Customer Service Representative jobs in Racine, WI are:

What cities near Racine, WI are hiring for Virtual Customer Service Representative jobs?

Cities near Racine, WI with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Racine, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative VIRTUAL

Globe Life AIL - Lisa Russel

Kenosha, WI • On-site

$15.50 - $21/hr

Other

Posted 7 days ago

Job description

Remote Services Representative – Make a Difference

Company: AO
Location: 100% Remote
Schedule: Flexible

Are you looking for a work-from-home career that offers more than just a paycheck? Do you want to make a real difference while building a future rooted in stability, growth, and purpose?

AO is seeking dedicated, service-driven individuals to join our team as Remote Services Representatives. In this role, you’ll help protect families and children by guiding them through important financial decisions with care, professionalism, and integrity—all from the comfort of your home.

We believe success comes from helping others, doing the right thing, and investing in people who want to grow. If you value ethical work, flexibility, and long-term career potential, this opportunity may be the perfect fit.

Role Overview

As a Remote Services Representative, you’ll serve as a trusted point of contact for families seeking financial protection and peace of mind. Your work will have a direct, positive impact on others while allowing you to build valuable professional skills in a supportive remote environment.

What You’ll Do Make a Meaningful Impact

Support families and children by providing guidance, education, and clarity around essential financial services.

Deliver Exceptional Service

Communicate with clients in a professional, compassionate manner—ensuring they feel informed, supported, and confident.

Build Trust Through Integrity

Operate with honesty, transparency, and ethical responsibility in every interaction, fostering long-term relationships.

Work From Home

Enjoy the flexibility of a fully remote position while maintaining consistent performance and accountability.

Grow With the Company

Access training, mentorship, and advancement opportunities as you gain experience and demonstrate leadership potential.

Why Join AO?

At AO, we’re committed to supporting our team members both personally and professionally. We provide the structure, training, and culture needed to succeed—without sacrificing flexibility or work-life balance.

  • 100% Remote – Work from anywhere with a reliable internet connection

  • Flexible Schedule – Build a schedule that fits your life and responsibilities

  • Supportive Team Environment – Ongoing mentorship and leadership guidance

  • Career Advancement Opportunities – Clear pathways for growth and leadership

  • Purpose-Driven Work – Make a real difference in the lives of families and children

Qualifications

We’re looking for individuals who bring:

  • A genuine desire to help others and make a positive impact

  • Strong communication and interpersonal skills

  • Ability to work independently while collaborating with a team

  • Commitment to ethical conduct and professionalism

  • Reliability, accountability, and a willingness to learn

No prior financial services experience required. We value coachability, consistency, and work ethic—training and support are provided.

Ready to Get Started?

If you’re ready to build a fulfilling remote career that combines flexibility, growth, and purpose, we invite you to apply today.

Join AO and become part of a company dedicated to protecting families, supporting its people, and doing meaningful work—every single day.

Apply