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Full Time Customer Service Representative Jobs in Racine, WI

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0259 located at 3326 Washington Ave Racine, WI 53405.

PetSuites

Customer Service Representative

Brookfield, WI · On-site

$13 - $15/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

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Full Time Customer Service Representative information

See Racine, WI salary details

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$17

$25

How much do full time customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Racine, WI? The most popular types of Customer Service Representative jobs in Racine, WI are:
What are popular job titles related to Full Time Customer Service Representative jobs in Racine, WI? For Full Time Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Full Time Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Full Time Customer Service Representative jobs? Cities near Racine, WI with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Racine, WI as of May 2026, with employment types broken down into 2% As Needed, 40% Full Time, 54% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Customer Service Representative

Customer Service Representative

Peoples State Bank

West Allis, WI • On-site

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Depending on experiences, this opportunity can range from entry to mid level Customer Service Representative status.

LOCATION: West Allis, WI with float capabilities to other Milwaukee area branches as needed

HOURS: Monday through Friday 8-5 PM

Are you a people person who loves helping others? If so, we have the perfect opportunity for you! As a Full Time, Customer Service Representative at Peoples State Bank in Milwaukee, WI, you'll have the chance to interact with a variety of customers and make a real difference in their banking experience. Your problem-solving skills and positive attitude will be key in providing top-notch service to our clients.

Excited to join our winning team? Apply today and be part of a company that values teamwork, agility, and, most importantly, making our customers smile! You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Bank-wide Incentive Plan, Paid Time Off, Volunteer Paid Time Off, Birthday Day Off, Fresh Focus Day Off, Paid Holidays, and Employee Stock Purchase Plan.

A little about us

Peoples State Bank's vision is to "be a catalyst of growth with our customers." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.

Make a difference as a Customer Service Representative

As a full time, Customer Service Representative at Peoples State Bank, you'll become the go-to person our customers trust for all their banking needs. Picture yourself as the friendly face behind the counter, expertly handling financial transactions while delivering exceptional service that leaves a lasting impression. Your keen problem-solving skills will shine as you navigate customer inquiries and concerns, and your knack for spotting cross-selling opportunities will elevate your status as a key team player.

With the flexibility to use your judgment and initiative, every day will bring new challenges and experiences, ensuring that your role is anything but routine. Join us in making banking enjoyable and memorable for our customers!

Are you a good fit for this Customer Service Representative?

To excel as a full time Customer Service Representative at Peoples State Bank, you'll need a blend of skills that make you a customer service superstar! A high school diploma or equivalent is a must, along with any customer service, cash handling, or sales experience you bring to the table. Attention to detail is key, especially when it comes to accurately handling cash transactions.

Good computer skills will come in handy as you navigate our banking software. Stellar interpersonal and communication skills will help you build rapport with customers effortlessly.

Knowledge and skills required for the position are:

  • High school diploma or equivalent.
  • Customer service, cash handling and/or sales experience is a plus.
  • Strong attention to detail and accuracy in cash-handling.
  • Good computer skills.
  • Excellent interpersonal and communication skill.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.

To learn more about why you should join Peoples State Bank, visit here: https://www.bankpeoples.com/connect/careers

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

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