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Seasonal Customer Service Representative Jobs in Racine, WI

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Iewc Us

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

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Seasonal Customer Service Representative information

See Racine, WI salary details

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How much do seasonal customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for seasonal customer service representative in Racine, WI is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What is a seasonal customer service representative?

Seasonal customer service representatives are temporary employees hired by companies to handle increased customer inquiries and support needs during busy periods, such as holidays or peak shopping seasons. They assist customers via phone, email, chat, or in-person, helping resolve issues, answer questions, and ensure a positive customer experience. These positions often require excellent communication skills, patience, and the ability to quickly learn about the company's products or services. Seasonal roles can be a great way to gain customer service experience and may sometimes lead to permanent employment opportunities.

What are the key skills and qualifications needed to thrive as a seasonal customer service representative?

To thrive as a Seasonal Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and phone/email support tools is typically required. Patience, adaptability, and a positive attitude help individuals excel during busy periods and high-stress situations. These skills and qualities ensure customers receive efficient, friendly service, which is crucial for maintaining brand reputation during peak seasons.

How do seasonal customer service representatives typically manage high call volumes during peak periods?

Seasonal Customer Service Representatives often experience increased call volumes during busy times, such as holidays or promotional events. To manage these spikes, they use structured scripts, prioritize urgent inquiries, and rely on teamwork to ensure efficient coverage. Training and support from supervisors are usually provided to help new team members adapt quickly. Flexibility and strong multitasking skills are key to maintaining high-quality service under pressure.

What is the difference between Seasonal Customer Service Representative vs Customer Support Specialist?

AspectSeasonal Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; may require additional certifications in customer service or communication
Work EnvironmentRetail stores, call centers, or online platforms during peak seasonsCall centers, online support, or corporate offices year-round or as needed
Employer & Industry UsageRetail, e-commerce, hospitality during busy seasonsTechnology, finance, retail, and service industries
Search & Comparison IntentTemporary, seasonal roles with customer service focusOngoing or specialized customer support roles

While both roles involve assisting customers, Seasonal Customer Service Representatives work temporarily during peak seasons, often in retail or e-commerce, whereas Customer Support Specialists provide ongoing support, often in technical or specialized fields. The main difference lies in the duration and scope of employment.

What are the most commonly searched types of Customer Service Representative jobs in Racine, WI?

The most popular types of Customer Service Representative jobs in Racine, WI are:

What are popular job titles related to Seasonal Customer Service Representative jobs in Racine, WI?

For Seasonal Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Seasonal Customer Service Representative jobs in Racine, WI look for?

The top searched job categories for Seasonal Customer Service Representative jobs in Racine, WI are:

What cities near Racine, WI are hiring for Seasonal Customer Service Representative jobs?

Cities near Racine, WI with the most Seasonal Customer Service Representative job openings:

Seasonal Customer Service Representative jobs near you
Infographic showing various Seasonal Customer Service Representative job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,931 per year, or $14.9 per hour.

Seasonal Customer Service Team Member

Gurnee, IL • On-site

Michael's Inc
Retail • 10K+ employees

4.8

Company rating: 4.8 out of 10

Based on 952 frontline employees who took The Breakroom Quiz

654th of 739 rated retailers

People enjoy working here

Recommended by students

Respectful managers

Learn more about Michael's Incexternal

$15 - $17.70/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Store - CHI-GURNEE, IL

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position:

$15.00 - $17.70

This position may be eligible for overtime compensation in accordance with state and local laws.

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

What Michaels employees say

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