1

Online Customer Service Representative Jobs in Racine, WI

Customer Service Representative

Racine, WI

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

This Customer Service Representative position is a full-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Customer Service Representative

New Berlin, WI ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Job Category: Sales Requisition Number: CUSTO001651 Posted: August 1, 2024 Full-Time Wisconsin New Berlin, WI 53151, USA Description The Customer Service ...

next page

Showing results 1-20

Online Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do online customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for online customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Customer Service Representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

How do Online Customer Service Representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.

What does an Online Customer Service Representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the most commonly searched types of Customer Service Representative jobs in Racine, WI? The most popular types of Customer Service Representative jobs in Racine, WI are:
What are popular job titles related to Online Customer Service Representative jobs in Racine, WI? For Online Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Online Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Customer Service Representative jobs? Cities near Racine, WI with the most Online Customer Service Representative job openings:
Infographic showing various Online Customer Service Representative job openings in Racine, WI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

QC Holdings-LendNation

Racine, WI โ€ข On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Customer Service Representative

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0259 located at 3326 Washington Ave Racine, WI 53405. This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Benefits available to full time employees. Each benefit available at varying lengths of employment.

About the company:

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.