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Virtual Customer Service Jobs in Racine, WI (NOW HIRING)

QPS

Customer Service

Racine, WI · On-site

$24 - $25/hr

Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support & Operations team. In this role, you will be responsible for analyzing customer purchase orders (POs ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site

$15.25 - $20.75/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

ABB

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

This role is contributing to the MOSE Customer Service in New Berlin, WI. You will be mainly ... health navigation and virtual health, and infertility/adoption * Employee discount program ...

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Virtual Customer Service information

See Racine, WI salary details

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$24

How much do virtual customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual customer service in Racine, WI is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Racine, WI?

The most popular types of Customer Service jobs in Racine, WI are:

What are popular job titles related to Virtual Customer Service jobs in Racine, WI?

For Virtual Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Racine, WI look for?

The top searched job categories for Virtual Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Virtual Customer Service jobs?

Cities near Racine, WI with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $33,130 per year, or $15.9 per hour.

Customer Service Representative VIRTUAL

Globe Life AIL - Lisa Russel

Kenosha, WI • On-site

$15.50 - $21/hr

Other

Posted 7 days ago

Job description

Remote Services Representative – Make a Difference

Company: AO
Location: 100% Remote
Schedule: Flexible

Are you looking for a work-from-home career that offers more than just a paycheck? Do you want to make a real difference while building a future rooted in stability, growth, and purpose?

AO is seeking dedicated, service-driven individuals to join our team as Remote Services Representatives. In this role, you’ll help protect families and children by guiding them through important financial decisions with care, professionalism, and integrity—all from the comfort of your home.

We believe success comes from helping others, doing the right thing, and investing in people who want to grow. If you value ethical work, flexibility, and long-term career potential, this opportunity may be the perfect fit.

Role Overview

As a Remote Services Representative, you’ll serve as a trusted point of contact for families seeking financial protection and peace of mind. Your work will have a direct, positive impact on others while allowing you to build valuable professional skills in a supportive remote environment.

What You’ll Do Make a Meaningful Impact

Support families and children by providing guidance, education, and clarity around essential financial services.

Deliver Exceptional Service

Communicate with clients in a professional, compassionate manner—ensuring they feel informed, supported, and confident.

Build Trust Through Integrity

Operate with honesty, transparency, and ethical responsibility in every interaction, fostering long-term relationships.

Work From Home

Enjoy the flexibility of a fully remote position while maintaining consistent performance and accountability.

Grow With the Company

Access training, mentorship, and advancement opportunities as you gain experience and demonstrate leadership potential.

Why Join AO?

At AO, we’re committed to supporting our team members both personally and professionally. We provide the structure, training, and culture needed to succeed—without sacrificing flexibility or work-life balance.

  • 100% Remote – Work from anywhere with a reliable internet connection

  • Flexible Schedule – Build a schedule that fits your life and responsibilities

  • Supportive Team Environment – Ongoing mentorship and leadership guidance

  • Career Advancement Opportunities – Clear pathways for growth and leadership

  • Purpose-Driven Work – Make a real difference in the lives of families and children

Qualifications

We’re looking for individuals who bring:

  • A genuine desire to help others and make a positive impact

  • Strong communication and interpersonal skills

  • Ability to work independently while collaborating with a team

  • Commitment to ethical conduct and professionalism

  • Reliability, accountability, and a willingness to learn

No prior financial services experience required. We value coachability, consistency, and work ethic—training and support are provided.

Ready to Get Started?

If you’re ready to build a fulfilling remote career that combines flexibility, growth, and purpose, we invite you to apply today.

Join AO and become part of a company dedicated to protecting families, supporting its people, and doing meaningful work—every single day.

Apply