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Virtual Customer Service Jobs in Racine, WI (NOW HIRING)

QPS

Customer Service

Racine, WI

$18 - $23/hr

Customer Service $18.00 - $23.00/hour 1st 7:00am - 3:30pm (Monday - Friday) We Are Seeking A Detail ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

Service Sanitation

Customer Service Rep

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Customer Service Associate We're a determined to deliver organization that's hyper-focused on bettering our local communities and empowering those we serve. We believe that every individual, wherever ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

A customer-first approach with a passion for delivering exceptional service * Resilience and ... Experience with virtual selling or solution-based sales environments We Offer: * Inclusive culture ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site

$15.25 - $20.75/hr

A customer-first approach with a passion for delivering exceptional service * Resilience and ... Experience with virtual selling or solution-based sales environments We Offer: * Inclusive culture ...

Sila Services

CSR

New Berlin, WI · On-site

$20 - $25/hr

The Customer Service Representative will learn from and work in the New Berlin, WI office with the Dispatchers. The Customer Service Rep will handle the day-to-day interactions with the customers and ...

Sila Services

CSR

New Berlin, WI · On-site

$20 - $25/hr

The Customer Service Representative will learn from and work in the New Berlin, WI office with the Dispatchers. The Customer Service Rep will handle the day-to-day interactions with the customers and ...

On-site Staffing Services

Be Seen First

Customer Service Representative

New Berlin, WI · On-site

$20 - $25/hr

Customer Service Representative POSITION REPORTS TO: Office Manager OBJECTIVE: To ensure the front office runs at maximum efficiency. RESPONSIBILITIES: The The Customer Service Representative has ...

HMG Careers

Remote Customer Service and Sales

Kenosha, WI · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Yutka Fence

Virtual Assistant

Kenosha, WI

$20.75 - $27.75/hr

Key Responsibilities Phone Support & Customer Intake * Secondary Phone Coverage: Serve as the ... service. We specialize in wood, vinyl, aluminum, and chain-link fencing--built to last. Our team ...

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All JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Racine, WI

Virtual Customer Service information

See Racine, WI salary details

$9

$15

$24

How much do virtual customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual customer service in Racine, WI is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What are popular job titles related to Virtual Customer Service jobs in Racine, WI? For Virtual Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Racine, WI look for? The top searched job categories for Virtual Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Virtual Customer Service jobs? Cities near Racine, WI with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you

Customer Service

QPS

Racine, WI

$18 - $23/hr

Other

Posted 4 days ago

Job description

Customer Service

$18.00 - $23.00/hour

1st

7:00am - 3:30pm (Monday - Friday)

We Are Seeking A Detail-Oriented And Customer-Focused Customer Service Representative To Join Our Team In Mount Pleasant, Wi.

This role will initially focus heavily on invoicing, including handling a high volume of manual billing tasks, while also providing excellent support to customers. The ideal candidate is organized, computer literate, and comfortable working with multiple software systems.

Customer Service Responsibilities:
  • Process and manage customer invoices, including manual billing tasks
  • Ensure accuracy and timeliness of all invoicing activities
  • Communicate with customers regarding billing questions, account information, and general inquiries
  • Provide professional and courteous customer service via phone and email
  • Maintain accurate records and documentation
  • Utilize company software systems including BatchMaster, QuickBooks, and SAT program
  • Assist with resolving billing discrepancies and customer concerns
  • Support other administrative or customer service tasks as needed
Requirements For Customer Service:

- Previous customer service or administrative experience preferred

- Strong attention to detail and organizational skills

- Comfortable working with computers and learning new software systems

- Experience with invoicing or accounting support is a plus

- Strong communication and problem-solving skills

- Ability to manage multiple tasks and prioritize effectively

IND012 QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!

Why Work with QPS?

  • Access to sought-after positions with leading employers
  • Dedicated placement specialists who will guide you through every step of the job search process
  • Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee.

Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer.

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