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Part Time Customer Service Jobs in Racine, WI (NOW HIRING)

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How much do part time customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are part time customer service jobs?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What are popular job titles related to Part Time Customer Service jobs in Racine, WI? For Part Time Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service jobs in Racine, WI look for? The top searched job categories for Part Time Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Part Time Customer Service jobs? Cities near Racine, WI with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Racine, WI as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Part-Time Customer Service Representative

International Commerce & Marketing Corp.

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

We are an Equal Opportunity Employer
Our company is looking for a friendly and goal-driven individual with a passion to help PEOPLE! This position is expected to provide excellent service to our customers, accounts, and vendors interested in our company.
What is ICM Corporation (www.catalog-sales.com)?
ICM Corporation is a steadily growing e-commerce/catalog-marketing, distribution, and manufacturing company with eight different divisions. We have been in business for more than two decades and are working to continually grow that number!
ICM Corp. is based in South Milwaukee and is only a 20-minute drive from UW-Milwaukee, or, 12 minutes from Miller Park!
What can we offer you?
  • Full Benefits Package which includes, but is not limited to, Medical, Dental, Life, STD/LTD & Vision Insurance, Paid Time Off, and Paid Holidays (FT)
  • Company-sponsored 401(k) plan (PT/FT)
  • Flexible Work Hours and Schedule
    • We know your education and/or family should come first!
  • Company Holiday Parties and frequent Employee Pot-Lucks
  • On-Site Coffee
  • Friendly, Helpful, and Open Company Culture
    • Personal and Professional Growth Strongly Encouraged
    • All managers have an Open-Door Policy
  • Cross-Training
  • Medium-Sized Business ran with a Small-Size Mentality
  • Casual Fridays!

General Duties:
  • Deal directly with customers either by telephone or electronically
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications, and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers' accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

Requirements
Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • BS/BA Degree preferred - but will consider the experience and other factors in lieu of a degree
  • Sales experience in a manufacturing or sales-oriented profession preferred, not essential for the entry-level sales position
  • The ideal candidates will have a successful sales background building long term customer relationships and the ability to make a minimum of fifty (50) quality outbound telephone sales presentations per day
  • Outgoing personality, good communication skills, and hard work ethic are keys to success

Key Competencies
  • Interpersonal skills
  • Communication skills - verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Data collection and ordering
  • Customer service orientation
  • Adaptability
  • Initiative
  • Stress tolerance

Apply