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3Rd Shift Customer Service Jobs in Racine, WI (NOW HIRING)

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Receive and dispatch calls from customers, law enforcement, and transport clients using our ... Manage customer service issues calmly and professionally as they happen * Maintain communication ...

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Cafe Associate (3rd Shift)

Milwaukee, WI · On-site

$14.75 - $18/hr

We're currently hiring a 3rd Shift Café Associate at our Canal Street location. Schedule: 10pm-7am ... Deliver outstanding customer service by greeting guests, operating the point-of-sale system ...

Shift Manager/3rd shift

Pleasant Prairie, WI

$14.50 - $18.50/hr

Shift:3rd shift Purpose of Role Through effective leadership and management, the Shift Manager must ... Manage the planning and deployment of resources within the shift to efficiently meet customer ...

Machine Operator - 3rd Shift

Kenosha, WI

$16.50 - $20.25/hr

Our customers, internal and external, Trust we will deliver the best quality products in the ... Shift Premium (2ndand 3rd shift). Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental ...

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3Rd Shift Customer Service information

See Racine, WI salary details

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$17

$25

How much do 3rd shift customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for 3rd shift customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a 3rd Shift Customer Service job?

A 3rd Shift Customer Service job involves assisting customers during overnight hours, typically between late evening and early morning. Responsibilities include answering inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. This role is common in industries that operate 24/7, such as healthcare, IT support, and retail. It requires strong communication skills, problem-solving abilities, and the ability to work independently during less supervised hours.

What are the unique challenges of working a 3rd shift customer service role, and how can I succeed in this environment?

Working a 3rd shift customer service position typically involves supporting customers during late-night or early-morning hours, which can require adjusting to a nontraditional sleep schedule. You may encounter fewer supervisors on-site, so autonomy, responsibility, and strong decision-making skills are especially important. Success in this role often means being able to work independently, maintain high energy levels during quieter periods, and handle customer issues promptly despite limited immediate support. Employers also appreciate those who can communicate effectively with daytime teams to ensure smooth service continuity. If you are adaptable and can establish a consistent routine, you are likely to find the 3rd shift both rewarding and impactful.

What are the key skills and qualifications needed to thrive in the 3Rd Shift Customer Service position, and why are they important?

To thrive as a 3rd Shift Customer Service representative, you need strong communication skills, problem-solving abilities, reliability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is often necessary. Patience, resilience, and the ability to remain calm and professional under pressure are highly valued soft skills. These qualifications are important to provide consistent, effective support to customers during off-hours, ensuring customer satisfaction and smooth business operations.

What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What are popular job titles related to 3Rd Shift Customer Service jobs in Racine, WI? For 3Rd Shift Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift Customer Service jobs in Racine, WI look for? The top searched job categories for 3Rd Shift Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for 3Rd Shift Customer Service jobs? Cities near Racine, WI with the most 3Rd Shift Customer Service job openings:
Infographic showing various 3Rd Shift Customer Service job openings in Racine, WI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, 4% Contract, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Service Dispatchers Second Shift or Third Shift

ALL CITY TOWING LLC

Milwaukee, WI • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New

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Job description

All City Towing is hiring!

At All City Towing, we don’t just move vehicles — we show up for people when they need it most. Our dispatchers set the tone for every interaction and every job. If you’re someone who takes ownership, communicates clearly, and brings energy to their work, we want to hear from you.

The role: You'll manage inbound calls, coordinate driver assignments, and keep our operations running smoothly for our customers and our tow operators. It's a high-responsibility position that demands clear communication, solid judgment, and the ability to stay sharp when things get busy.

• Receive and dispatch calls from customers, law enforcement, and transport clients using our computer dispatch system

• Assign tows to our tow operators fairly and efficiently to maximize service levels

• Relay clear, complete information on pickups, transit, and deliveries

• Keep accurate call logs and enter required data in real time

• Manage customer service issues calmly and professionally as they happen

• Maintain communication with drivers and customers from first call to job completion

• Assist with route planning as needed

• Uphold All City Towing’s standards for professionalism, respect, and excellence on every interaction

We are adding Dispatchers to our second shift and third-shift teams with the following schedules:

Schedule openings are-

Second Shift

  • Tuesday - Saturday 3PM - 11PM
  • Friday, Saturday, Sunday, Monday 3 PM – 11 PM (This premium schedule Works 36 hours but gets paid for 40.)

Third Shift

Sunday - Thursday 11PM - 6AM

What we're looking for: → Previous dispatch experience and 3+ years of customer service or call center experience → Strong communication skills, written and verbal → Detail-oriented, organized, works well under pressure →

Benefits include health, dental, vision insurance, and paid time off.

Casual work environment