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2Nd Shift Customer Service Representative ~ Jobs in Racine, WI

Customer Service Representative

Grayslake, IL · On-site

$15.50 - $21.25/hr

Store 4706883: 917 E Belvidere Rd, Grayslake, Illinois 60030 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Grayslake, IL · On-site

$15.50 - $21.25/hr

Store 4706743: 1805 Belvidere Rd, Grayslake, Illinois 60030 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to ...

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to ...

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to ...

Customer Service Representative

Brookfield, WI · On-site

$15.25 - $20.50/hr

Full-Time/Part-Time Full-Time Shift Days Description Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things ...

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to ...

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to ...

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to ...

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2Nd Shift Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do 2nd shift customer service representative ~ jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for 2nd shift customer service representative ~ in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a 2nd Shift Customer Service Representative job?

A 2nd Shift Customer Service Representative assists customers during evening or late-night hours, typically outside regular business hours. Their responsibilities include answering inquiries, resolving complaints, processing orders, and providing support via phone, email, or chat. They must have strong communication skills, patience, and problem-solving abilities. This role is common in industries like retail, healthcare, and call centers that require extended customer service coverage. Working this shift may offer shift differentials or other incentives.

What are the typical responsibilities and challenges for a 2Nd Shift Customer Service Representative?

As a 2Nd Shift Customer Service Representative, your primary responsibilities include answering customer inquiries, resolving issues, processing orders, and documenting interactions, often during evenings or weekends when support demand remains high. You may face challenges such as handling a higher volume of urgent requests, working with limited supervisory support, or communicating with customers who need after-hours assistance. However, this shift often provides the opportunity to develop stronger independence and problem-solving skills. You'll usually be part of a collaborative team that relies on clear communication and adaptability to deliver consistent service across all hours. Many companies also offer advancement opportunities based on performance and reliability in these essential off-peak roles.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Customer Service Representative ~ position, and why are they important?

To succeed as a 2Nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically expected. Patience, active listening, and the ability to remain calm under pressure help you stand out in this role. These qualities are crucial for providing excellent service and resolving customer issues efficiently during non-standard business hours.

What are the most commonly searched types of Customer Service Representative ~ jobs in Racine, WI? The most popular types of Customer Service Representative ~ jobs in Racine, WI are:
What are popular job titles related to 2Nd Shift Customer Service Representative ~ jobs in Racine, WI? For 2Nd Shift Customer Service Representative ~ jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching 2Nd Shift Customer Service Representative ~ jobs in Racine, WI look for? The top searched job categories for 2Nd Shift Customer Service Representative ~ jobs in Racine, WI are:
What cities near Racine, WI are hiring for 2Nd Shift Customer Service Representative ~ jobs? Cities near Racine, WI with the most 2Nd Shift Customer Service Representative ~ job openings:
Infographic showing various 2Nd Shift Customer Service Representative ~ job openings in Racine, WI as of July 2026, with employment types broken down into 79% Full Time, 3% Part Time, and 18% Nights. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $36,661 per year, or $17.6 per hour.