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3Rd Shift Customer Service Jobs in Racine, WI (NOW HIRING)

Machine Operator - 3rd Shift

Kenosha, WI · On-site

$16.50 - $20.25/hr

Our customers, internal and external, Trust we will deliver the best quality products in the ... Shift Premium (2ndand 3rd shift). Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental ...

Setup Machine Operator - 3rd Shift PUNCH PRESS EXPERIENCE PREFERRED Position Summary A growing ... service search firm that centers on people and is committed to finding the right fit for our ...

Bakery Senior Lead (3rd Shift)

Milwaukee, WI · On-site

$13 - $16/hr

... customers love. If you thrive in a fast-paced manufacturing environment and enjoy coaching teams ... ll work - 3rd Shift This role supports our 3rd Shift bakery operations, 10:00pm-6:30am. Team ...

With a commitment to legendary customer service, operational excellence, and global sustainability ... Job Requisition #: 033786 3rd Shift: Industrial Mechanic (Open) ROLE OVERVIEW: Experienced ...

3rd Shift: Industrial Mechanic

Milwaukee, WI · On-site

$34.35 - $40.99/hr

With a commitment to legendary customer service, operational excellence, and global sustainability ... Job Requisition #: 033786 3rd Shift: Industrial Mechanic (Open) ROLE OVERVIEW: Experienced ...

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3Rd Shift Customer Service information

See Racine, WI salary details

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$25

How much do 3rd shift customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for 3rd shift customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a 3rd shift customer service?

A 3rd Shift Customer Service job involves assisting customers during overnight hours, typically between late evening and early morning. Responsibilities include answering inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. This role is common in industries that operate 24/7, such as healthcare, IT support, and retail. It requires strong communication skills, problem-solving abilities, and the ability to work independently during less supervised hours.

What are the key skills and qualifications needed to thrive in 3rd shift customer service?

To thrive as a 3rd Shift Customer Service representative, you need strong communication skills, problem-solving abilities, reliability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is often necessary. Patience, resilience, and the ability to remain calm and professional under pressure are highly valued soft skills. These qualifications are important to provide consistent, effective support to customers during off-hours, ensuring customer satisfaction and smooth business operations.

What are the unique challenges of working a 3rd shift customer service role, and how can I succeed in this environment?

Working a 3rd shift customer service position typically involves supporting customers during late-night or early-morning hours, which can require adjusting to a nontraditional sleep schedule. You may encounter fewer supervisors on-site, so autonomy, responsibility, and strong decision-making skills are especially important. Success in this role often means being able to work independently, maintain high energy levels during quieter periods, and handle customer issues promptly despite limited immediate support. Employers also appreciate those who can communicate effectively with daytime teams to ensure smooth service continuity. If you are adaptable and can establish a consistent routine, you are likely to find the 3rd shift both rewarding and impactful.

What are the most commonly searched types of Customer Service jobs in Racine, WI?

The most popular types of Customer Service jobs in Racine, WI are:

What are popular job titles related to 3Rd Shift Customer Service jobs in Racine, WI?

For 3Rd Shift Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for 3Rd Shift Customer Service jobs?

Cities near Racine, WI with the most 3Rd Shift Customer Service job openings:

Infographic showing various 3Rd Shift Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Security Associate - 3rd Shift

Hilton Milwaukee

Milwaukee, WI • On-site

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated 3rd Shift Security Associate to join our dynamic team and contribute to the exceptional guest experience we're known for. As a 3rd shift Security Associate, you play an integral part in creating an environment that is safe and comfortable for our guests and associates, as well as detecting any suspicious behavior and preventing vandalism, thefts or other unlawful behavior.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

  • Maintain safety for guests and associates while protecting property and assets.
  • Patrol premises on foot.
  • Operate a dispatch center with responsibilities for key control, fire alarm monitoring, and closed circuit television monitoring, answering routine and emergency calls for service, and dispatching call for service.
  • Perform proactive and professional security, safety, and loss prevention practices.
  • Investigate situations and conditions and write reports as necessary. 
  • Meet, greet, and assist guests and associates as needed in a professional and calm manner.  
  • Witness cash drops and monitor cameras.
  • Perform lost and found functions.
  • Assist in other areas as needed.

What do you bring to the role?

  • Must be able to work overnight shift. 
  • Knowledge of security and law enforcement practices preferred.
  • Prior hospitality, guest service and/or security experience preferred.
  • Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
  • Ability to read/write in English.
  • Excellent verbal and written communication skills.
  • Must work well both independently and with others as a team player and under pressure. 
  • Ability to work a flexible schedule including days, nights, weekends and holidays.

What’s in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

Job Type: Full Time, Hourly

Shift Available: 3rd Shift (including nights, weekends, and holidays)

Pay Rate: $19.50/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Hilton Milwaukee is an equal opportunity employer.