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Evening Customer Service Jobs in Racine, WI (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Brookfield, WI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Be available to work on-site for day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

We are looking for full-time Evening Receptionist to join our team! The Receptionist is responsible ... The right candidate has superb customer service skills, is highly organized, and pays attention to ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

We are looking for full-time Evening Receptionist to join our team! The Receptionist is responsible ... The right candidate has superb customer service skills, is highly organized, and pays attention to ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

We are looking for full-time Evening Receptionist to join our team! The Receptionist is responsible ... The right candidate has superb customer service skills, is highly organized, and pays attention to ...

Von Maur

CUSTOMER SERVICE COUNTER

Brookfield, WI · On-site

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Be available to work on-site for day, evening, and weekend shifts What You Can Expect: We're ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

We are looking for full-time Evening Receptionist to join our team! The Receptionist is responsible ... The right candidate has superb customer service skills, is highly organized, and pays attention to ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's Food Market

Customer Service Office

Brookfield, WI · On-site

$13.50 - $18.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's

Customer Service Office

Franklin, WI · On-site

$13.50 - $18.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's Food Market

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's Food Market

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

Sendik's Food Market

Customer Service Office

Franklin, WI · On-site

$13.50 - $18.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Racine, WI

Evening Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do evening customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for evening customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Evening Customer Service jobs? Cities near Racine, WI with the most Evening Customer Service job openings:
Evening Customer Service jobs near you

Customer Service Representative

Milwaukee Division

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Evening Receptionist

We are looking for a full-time Evening Receptionist to join our team! The Receptionist is responsible for greeting guests and answering phones to point customers in the right direction. The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today!

Job Duties and Responsibilities:
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
  • Make change accurately and issue receipts to customers.
  • Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or checks). Verify parts and service invoices to batch posting report must account for all invoices closed from the prior day.
  • Process internal orders daily.
  • Guarantee all checks in accordance with the company policy.
  • Answer phones and direct consumer to the proper department and follow up in a timely manner. * Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
  • Must follow all company safety policies and procedures.
  • Promptly and efficiently answer multi-line switchboard and transfer calls.
  • Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional.
  • Filing as needed (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
  • Perform any other special duties as requested by Dealer and other Managers.
Requirements
  • Regular attendance consistent with attendance policy.
  • Shift Hours 11:00 am - 8:00 pm Monday thru Thursday 8:00 am - 5:00pm Saturday
  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information.
  • Ability to stay stationary for long periods of time
  • Excellent oral communication skills.
  • Professional personal appearance.
  • Ability to communicate customers' interests needs and requests to management and sales personnel.
We Offer
  • Competitive Pay
  • Paid training
  • Paid vacation
  • Medical, dental, and vision
  • 401K
  • Closed Sundays

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.

We will continually strive to define, improve and operate by setting the highest standards in the retail automobile industry

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