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Evening Customer Service Jobs in Appleton, WI (NOW HIRING)

Evening hours in the summer and weekend hours during both the academic year and summer on an ... Bachelor's degree in education, social work, human services, or related field. * Experience working ...

Previous serving or customer service experience preferred (training provided) * Positive attitude, reliability, and strong work ethic * Ability to work evening shifts and rotating weekends * Strong ...

Previous serving or customer service experience preferred (training provided) * Positive attitude, reliability, and strong work ethic * Ability to work evening shifts and rotating weekends * Strong ...

Part Time Evening Custodian

Green Bay, WI · On-site

$13.75 - $17.75/hr

Demonstrates positive customer service skills General Requirements: * Follows Federal and State Laws and adopted policies and procedures in accordance with School Board priorities * Conducts oneself ...

Server - Part time

Appleton, WI · On-site

$15.45/hr

Previous serving or customer service experience preferred (training provided) * Positive attitude, reliability, and strong work ethic * Ability to work evening shifts and rotating weekends * Strong ...

This position will be responsible for the following outcomes. - Work a closing shift 2-3 times a week (typical shifts are 5pm-11pm) - Consistently provide excellent customer service to our guests ...

New

Weekend and evening availability required * Past leadership experience preferred, but not required * Top-notch customer service skills * Ability to handle cash and finances * Goal-oriented * Sense of ...

Shift Leader

Oshkosh, WI · On-site

$12 - $17/hr

Weekend and evening availability required * Past leadership experience preferred, but not required * Top-notch customer service skills * Ability to handle cash and finances * Goal-oriented * Sense of ...

Pack Attendant

Oshkosh, WI · On-site

$10 - $14/hr

Good customer service, communication, and time management skills are also key for this position ... The job requires two Saturdays a month (8am-5pm) and one week of evening let-out shifts/Sunday pick ...

Pack Attendant

Oshkosh, WI · On-site

$13.75 - $17.50/hr

Good customer service, communication, and time management skills are also key for this position ... The job requires two Saturdays a month (8am-5pm) and one week of evening let-out shifts/Sunday pick ...

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Evening Customer Service information

See Appleton, WI salary details

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How much do evening customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for evening customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by Evening Customer Service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an Evening Customer Service Representative, and why are they important?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are evening customer service representatives?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Appleton, WI? The most popular types of Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Evening Customer Service jobs? Cities near Appleton, WI with the most Evening Customer Service job openings:
Infographic showing various Evening Customer Service job openings in Appleton, WI as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Cleaning Technician (PT Evening) - Appleton - 29897

Kleenmark Services Corp

Appleton, WI • On-site

$14.75 - $18.50/hr

Part-time

Posted 11 days ago


KleenMark rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

31st of 59 rated cleaning companies


Job description

Cleaning Technician (PT Evening) - Appleton - 29897

Job details:

Schedule: Monday-Tuesday

Hours: 2:30pm-10:30pm

Pay: 17.25

Additional Details

Cleaning Technicians are responsible for maintaining the cleanliness of the building in which they work by performing various cleaning duties. Duties and hours may vary dependent upon the size of the building and the number of teammates they may be working with. A cleaner may be responsible for any or all the following tasks. Tasks may also change throughout a cleaner’s employment.

ESSENTIAL JOB FUNCTIONS

Note: This is not an all-inclusive list. Additional duties may be assigned.

Restrooms | Cleans and disinfects sinks, countertops, toilets, mirrors, floors, etc. Replenishes bathroom supplies. Polishes metalwork, such as fixtures and fittings.Floors | Sweeps, mops, vacuums, floors using brooms, mops, and vacuum cleaners. Other floor work may be required such as: scrubbing, waxing and polishing floors.Break rooms /Kitchenettes | Cleans and disinfects sinks, countertops, tables, chairs, refrigerators, etc. Replenishes break room supplies.Dust | Dusts furniture, equipment, partitions, etc.Trash | Empties wastebaskets and recyclables and transports to disposal area.Other Duties | Cleans rugs, carpets, and upholstered furniture, using vacuum cleaner (hip or backpack). Washes walls and woodwork. Washes windows, door panels, partitions, sills, etc.

EXPECTATIONS

  • Reports to work each day and on time and works extra hours when needed.
  • Employee must comply with proper safety policies and procedures as required (i.e., when using cleaning chemicals, reporting incidents, etc.).
  • Provides excellent level of customer service to both internal and external customers by maintaining a positive attitude.
  • The employee must be able to determine the neatness, accuracy and thoroughness of the work assigned.


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