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Evening Customer Service Jobs in Appleton, WI (NOW HIRING)

Byrider

Collections Manager

Appleton, WI · On-site

$2.5K/mo

Customer service focus * Leadership ability Work Hours for Collections Manager: * No Sundays * Some early evening & Saturday work hours required * 45-48 hours a week Relevant experience for ...

Chick-fil-A

Front of House Evening Staff

Oshkosh, WI

$13 - $17/hr

This position will be responsible for the following outcomes. - Work a closing shift 2-3 times a week (typical shifts are 5pm-11pm) - Consistently provide excellent customer service to our guests ...

Kelly Services

Customer Support Specialist

Appleton, WI

$17.25 - $23/hr

Must be available to work the Wednesday before Thanksgiving (11/25), including an evening shift ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

New

Firehouse Subs

Shift Leader

Oshkosh, WI · On-site

$12 - $17/hr

Weekend and evening availability required * Past leadership experience preferred, but not required * Top-notch customer service skills * Ability to handle cash and finances * Goal-oriented * Sense of ...

Firehouse Subs

Shift Leader

Oshkosh, WI · On-site

$12 - $17/hr

Weekend and evening availability required * Past leadership experience preferred, but not required * Top-notch customer service skills * Ability to handle cash and finances * Goal-oriented * Sense of ...

Chick-fil-A

Front of House Evening Staff

Oshkosh, WI · On-site

$13 - $17/hr

This position will be responsible for the following outcomes. - Work a closing shift 2-3 times a week (typical shifts are 5pm-11pm) - Consistently provide excellent customer service to our guests ...

Stay and Play Pet House

Pack Attendant

Oshkosh, WI · On-site

$10 - $14/hr

Good customer service, communication, and time management skills are also key for this position ... The job requires two Saturdays a month (8am-5pm) and one week of evening let-out shifts/Sunday pick ...

Stay and Play Pet House

Pack Attendant

Oshkosh, WI · On-site

$13.75 - $17.50/hr

Good customer service, communication, and time management skills are also key for this position ... The job requires two Saturdays a month (8am-5pm) and one week of evening let-out shifts/Sunday pick ...

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Showing results 21-40

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Appleton, WI

Evening Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for evening customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Appleton, WI? The most popular types of Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Evening Customer Service jobs? Cities near Appleton, WI with the most Evening Customer Service job openings:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Collections Manager

Byrider

Appleton, WI • On-site

$2.5K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Byrider - 2301 W College Ave, Appleton, WI 54914

Collections Manager (Consumer Finance)

Growing national consumer finance company! New ownership!

Branch Finance Manager career opportunity!

Rewards for Collections Manager:

  • $60,000.00 - $70,000.00 starting salary
  • Additional monthly incentive up to $2,500.00
  • Full benefits- Health, Dental, Vision, 401k & paid time off
  • Extensive training & support
  • Great software & systems
  • Industry-leading customer program

Responsibilities for Collections Manager:

  • Hire, develop & motivate collections & lending team
  • Manage collections portfolio delinquency & charge-off
  • Lead and oversee underwriting efforts for the assigned branch
  • Demonstrate & ensure a high level of customer service
  • Help ensure branch compliance
  • Back up the Branch General Manager as needed

Requirements for Collections Manager:

  • First-party consumer collections management
  • Subprime experience is a plus
  • Computer proficiency
  • Customer service focus
  • Leadership ability

Work Hours for Collections Manager:

  • No Sundays
  • Some early evening & Saturday work hours required
  • 45-48 hours a week

Relevant experience for Collections Manager

  • Consumer Finance Branch Manager
  • Rent-to-own Manager
  • Title Loan Manager
  • Rental Car Manager
  • Collections Manager
  • Customer Retention Manager
  • Related Manager Experience