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Evening Customer Service Jobs in Appleton, WI (NOW HIRING)

Oneida Casino

Executive Host Hostess

Green Bay, WI

$21.13/hr

Adhere to established quality, service delivery, customer service, and customer demand expectations ... Evening, and/or weekend work is frequently required. There is frequent interaction with the ...

New

Oneida Casino

Players Club Representative

Green Bay, WI · On-site

$15.45/hr

Provide guest services for Oneida Casino customers to include: Players Club Member, tour bus ... Evening, weekend, and/or holiday work will be required; ability to work extended hours and various ...

College Ave.

Barista

Appleton, WI · On-site

$11/hr

College Ave.. Our ideal candidate is attentive to customers and co-workers, ambitious and seeks out ... We are looking to fulfill afternoon and evening shifts for days and weekends. This position is ...

Home State Bank

Mortgage Consultant

Appleton, WI · On-site

$200K/yr

Deliver exceptional customer service while ensuring compliance with applicable lending regulations ... Evening and weekend hours as needed to meet customer and referral partner needs * Flexible schedule ...

Home State Bank

Mortgage Consultant

Appleton, WI · On-site

$200K/yr

Deliver exceptional customer service while ensuring compliance with applicable lending regulations ... Evening and weekend hours as needed to meet customer and referral partner needs * Flexible schedule ...

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Showing results 21-40

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Appleton, WI

Evening Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for evening customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Appleton, WI?

The most popular types of Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Evening Customer Service jobs?

Cities near Appleton, WI with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Wedding Dress & Bridal Seamstress - Alterations - Appleton, WI

Thimble Alterations

Appleton, WI • Remote

$30 - $40/hr

Contractor

Re-posted 11 days ago

Job description

Join our network of independent alteration professionals specializing in bridal and wedding wear. What You'll Do • Alter wedding gowns, bridesmaid dresses, and mother-of-the-bride/groom dresses (hemming, bustle, bodice/waist, straps, cups, zippers) • Work with structured bridal gowns (multiple layers, lace, beading, linings, boning/tulle) • Conduct fittings, take precise measurements, and communicate timelines clearly • Deliver high-quality finishing and maintain an organized workspace suitable for fittings We also receive requests for prom dresses, evening gowns, cocktail dresses, suits, and other formalwear. Requirements • Proven experience with bridal and/or women's formalwear alterations • Strong garment construction knowledge + precision measuring • Machine + hand sewing proficiency • Professional communication and customer service Benefits / Highlights • Work from home (independent contractor role) • Local client requests provided through the platform • Flexibility to accept the jobs that fit your schedule • Opportunity to grow repeat clients and reviews through your profile