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Evening Customer Service Jobs in Appleton, WI (NOW HIRING)

Home-State-Bank

Mortgage Consultant

Appleton, WI · On-site

$75 - $150/hr

Deliver exceptional customer service while ensuring compliance with applicable lending regulations ... Evening and weekend hours as needed to meet customer and referral partner needs * Flexible schedule ...

Skechers

Retail Sales Associate

Oshkosh, WI

$15.50/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Skechers

Retail Sales Associate

Green Bay, WI · On-site

$15.50 - $16.44/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Skechers

Retail Sales Associate

Green Bay, WI · On-site

$15.50 - $16.44/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Skechers

Retail Sales Associate

Oshkosh, WI · On-site

$15.50/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Oneida Casino

Players Club Representative

Green Bay, WI · On-site

$15.45/hr

Provide guest services for Oneida Casino customers to include: Players Club Member, tour bus ... Evening, weekend, and/or holiday work will be required; ability to work extended hours and various ...

Skechers

Retail Sales Associate

Oshkosh, WI · On-site

$15.50/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Chick-fil-A

Front of House Daytime

Oshkosh, WI · On-site

$13 - $17/hr

... customer service and hospitality during the lunch hours - Meet our goals regarding Customer ... set the evening shift up for success - Other duties as assigned Competencies : The best team ...

Chick-fil-A

Front of House Daytime

Oshkosh, WI · On-site

$13 - $17/hr

... customer service and hospitality during the lunch hours - Meet our goals regarding Customer ... set the evening shift up for success - Other duties as assigned Competencies : The best team ...

Renuity

In-Home Sales Representative

Green Bay, WI · On-site

$200K - $300K/yr

Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business   Key Qualifications * Ability to work evening and Saturday ...

Renuity

In-Home Sales Representative

Appleton, WI · On-site

$200K - $300K/yr

Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business Key Qualifications * Ability to work evening and Saturday appointments ...

Renuity

In-Home Sales Representative

Appleton, WI · On-site

$200K - $300K/yr

Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business   Key Qualifications * Ability to work evening and Saturday ...

PW Retail Foods LLC

Store Associate

Menasha, WI · On-site

$15.50 - $18/hr

If you're passionate about customer service and eager to make a difference, we welcome you to join us as a Retail Store Associate! Availability : Open Shift : Morning, Day, Evening (Varies Per Store ...

C&S Wholesale Grocers

Store Associate

Menasha, WI

$15.50 - $18/hr

If you're passionate about customer service and eager to make a difference, we welcome you to join us as a Retail Store Associate! Availability : Open Shift : Morning, Day, Evening (Varies Per Store ...

C&S Wholesale Grocers, Inc.

Store Associate

Menasha, WI · On-site

$15.50 - $18/hr

If you're passionate about customer service and eager to make a difference, we welcome you to join us as a Retail Store Associate! Availability : Open Shift : Morning, Day, Evening (Varies Per Store ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Appleton, WI

Evening Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for evening customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Appleton, WI?

The most popular types of Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Evening Customer Service jobs?

Cities near Appleton, WI with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Mortgage Consultant

Home-State-Bank

Appleton, WI • On-site

$75 - $150/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Consultant

Regular Full-Time Appleton, WI, US

4 days ago Requisition ID: 1544

Build Your Mortgage Career with an Award-Winning Community Bank

Home State Bank is seeking an experienced bilingual (English/Spanish) Mortgage Consultant to join our growing team serving the Appleton and Green Bay, WI area. If you have a proven track record of developing relationships with real estate professionals, generating mortgage business, and delivering exceptional customer service, we want to hear from you.

At Home State Bank, you'll have the advantage of representing a trusted community bank with over 110 years of history, a full suite of lending solutions, in-house processing and underwriting, and a dedicated servicing department that helps streamline the customer experience and support your success.

Why Join Home State Bank?

Competitive Compensation

  • Unlimited earning potential
  • Opportunity to earn $200,000+ annually in commissions based on production
  • Conventional loans
  • Government-backed programs

Operational Support

  • In-house processing
  • In-house underwriting
  • Dedicated servicing department
  • Strong community reputation and referral opportunities
What You'll Do
  • Develop and maintain relationships with real estate brokers, builders, attorneys, and referral partners.
  • Generate new mortgage loan business through networking, community involvement, and customer referrals.
  • Educate borrowers on available mortgage products and financing options.
  • Guide customers through the mortgage application process from initial consultation through closing.
  • Deliver exceptional customer service while ensuring compliance with applicable lending regulations.
  • Work collaboratively with processing, underwriting, and servicing teams to create a seamless borrower experience.
  • Maintain and obtain NMLS registration through Home State Bank.
What We're Looking For
  • Successful experience in mortgage origination and business development.
  • Established relationships within the local real estate community preferred.
  • Strong sales, networking, and relationship-building skills.
  • Excellent communication and customer service abilities.
  • Knowledge of conventional, government, and portfolio mortgage products.
  • Ability to obtain and maintain NMLS registration through Home State Bank.
About Home State Bank

Since 1915, Home State Bank has focused on improving the quality of life for our neighbors and strengthening the communities we serve. We believe our customer relationships are our most valuable asset, and we are committed to delivering exceptional service every day.

When you join Home State Bank, you're not just joining a financial institution—you're joining a team that values integrity, collaboration, community involvement, and professional growth.

Benefits begin on the first day of the month following hire and include:

  • Medical Insurance through BCBS (2 PPO options and HSA plan)
  • Dental PPO through BCBS
  • Vision Insurance through BCBS
  • $50,000 Company-Paid Life and AD&D Insurance
  • Company-Paid Long-Term Disability Insurance
  • 401(k) eligibility after 90 days
  • 3% Company Match on 401K after one year on base salary
  • Optional Life Insurance for self and family and AFLAC coverage
Schedule Full-Time Position
  • Primarily Monday–Friday business hours
  • Evening and weekend hours as needed to meet customer and referral partner needs
  • Flexible schedule based on sales and customer appointments

Home State Bank is proud to be an Equal Opportunity Employer and values a diverse workforce reflective of the communities we serve. All employment decisions are based on merit, qualifications, performance, and business needs.

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