ZipRecruiter

Log In

1

Evening Customer Service Jobs in Racine, WI (NOW HIRING)

Five Below

Customer Experience Manager

Kenosha, WI · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Classic Toyota

Toyota Service Advisor

Waukegan, IL · On-site

Work Environment This position is performed in a fast-paced automotive service department with frequent interaction between customers, technicians, and dealership staff. Evening and Saturday hours ...

Milwaukee Division

Evening Receptionist

West Allis, WI · On-site

$15.25 - $20.25/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today! Job Duties and ...

Milwaukee Division

Evening Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today! Job Duties and ...

Milwaukee Division

Evening Receptionist

West Allis, WI · On-site

$15.25 - $20.25/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today! Job Duties and ...

Milwaukee Division

Evening Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today! Job Duties and ...

previous page

Showing results 41-60

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Racine, WI

Evening Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do evening customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for evening customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Racine, WI?

The most popular types of Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Evening Customer Service jobs?

Cities near Racine, WI with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Outside Sales Representative

AmeriPro Roofing

Oak Creek, WI

$120K - $250K/yr

Full-time

Medical, Retirement

Re-posted 10 days ago

Key responsibilities

  • Use door-to-door canvassing and neighborhood networking to generate leads and connect with homeowners.

  • Perform exterior inspections to assess properties for storm damage and identify project needs, documenting conditions and measurements.

  • Educate homeowners about products, services, insurance claims, and financing options, and build relationships to drive customer satisfaction and referrals.

Job description

Ready to build a career without financial ceilings?  AmeriPro Roofing, an industry-leading name in exterior home remodeling for over two decades, is immediately hiring Outside Sales Representatives.  In this role, you will be the face of our brand, using direct, door-to-door canvassing to connect with local homeowners and guide them through essential exterior improvements.  We provide the platform, the training and an uncapped commission structure-you bring the drive to succeed.  
This position is tailormade for driven, "hunter" mentality sales professionals with a proven track record of chasing and closing new business OR those who are motivated, willing and eager to learn new skills, this is the perfect launchpad for your sales career!
What sets AmeriPro Roofing apart

  • Leading CRM and technology (Service Titan) for transparent pricing, margin visibility, scheduling, and seamless workflows that drive efficiency and accountability.
  • Company-provided leads supplementing self-generated pipeline.
  • Robust training, field support, and clear advancement paths (mentorship).

Compensation and Benefits:
  • Pay OTE: $120,000–$250,000 per year, plus incentives.
  • Performance Pay + Commission Offset (payment on sales activities)
  • Vehicle allowance (for qualifying vehicles) 
  • Company Provided Leads (supplement self-generated efforts)
  • Training, Mentorship, tools and tech provided

Day in the Life:
  • Morning: Route planning, review yesterday’s follow-ups, confirm inspections.
  • Midday: Door-to-door canvassing and neighborhood networking, perform exterior inspections, assist homeowner in claim process or retail quote.  Enter data using our mobile canvass application. 
  • Afternoon: Door-to-door canvassing, Run scheduled inspections (leads), documentation, estimates in our leading CRM Service Titan.
  • Evening: Customer follow-ups, proposal reviews, pipeline updates.

Responsibilities & Activities:
  • Generate Leads: Identify new clients through door-to-door outreach, networking, and referrals.
  • Convert Issued Leads: Marketing will provide various lead types through internal and external channels. Leads are supplemental to your generated efforts. 
  • Conduct Roof/Exterior Inspections: Assess properties for storm damage and overall exterior diagnosis to identify and establish need, measure project areas, and document the condition of materials.
  • Educate Homeowners: Explain and build value in our products and services, our brand, discuss the insurance claims process or retail pricing with financing, ensuring the customer understands their exterior home solution options.
  • Build Relationships: Establish and maintain strong client connections to drive satisfaction and generate referrals.
  • Monitor Sales Performance: Identify market opportunities, track progress, and share updates with internal team and Branch Sales Leadership
  • Solve Problems: Address client concerns to ensure seamless experience from inspection to installation.

Qualifications:
  • 1-2+ years full cycle sales experience with a proven track record preferred  
  • 1-2 years’ experience using CRM (Service Titan, Salesforce, HubSpot, etc.) Proficiency with Microsoft Office 365 preferred
  • Valid driver's license, reliable and insured vehicle; working availability to include evenings/weekends. 
  • Excellent communication, negotiation, time management and organizational skills 
  • Self-directed, coachable, resilient and motivated by performance-based compensation
  • Comfortable with outdoor field work and using mobile apps, mobile device for photos/notes/lead entries. 

Location: Milwaukee, Kenosha, Racine, Janesville, Lake Geneva
#UP

Company Description

Your New Career Starts Here!

At AmeriPro Roofing we make sure our employees are well taken care of. We recognize that their hard work and dedication are the driving force behind our success, and we continually look for additional ways to reward them. Our employees enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism.

Hands & House Icon
AmeriPro Roofing is one of the largest and fastest growing roofing contractors in the country! AmeriPro Roofing has been featured in Fortune 500 Magazine and was named a Top 100 Roofer by Roofing Contractor Magazine.
Trophy Icon
AmeriPro Roofing has earned the rank of Platinum Preferred Contractor with Owens Corning as well as being the Top Volume Contractor in the nation with Owens Corning 6 years in a row. We are currently experiencing tremendous growth & operate in over 15 states with 26 offices. Our goal is to have 50 offices in the next 5 years!
Careers Icon
Being a part of our team offers you an amazing opportunity to grow your career. We offer our employees industry leading training, an opportunity for quick advancement, health insurance, and a 401K plan. We ensure that our employees are continually strengthening their skill set and developing as individuals.
Careers Icon
With our proven success and growth this is the perfect career for entry level or experienced professionals looking for a company in which to advance, earn a great income, and grow together. We are always looking for committed and hard-working people to join our team and have job openings ranging from project manager and sales representatives to property inspectors through to joining the management team, plus everything in-between!
Careers Icon
Positions are full time, W2 positions!
We invite you to build and advance your career with AmeriPro Roofing and help contribute to the future success of our company.

AmeriPro Roofing logo

About AmeriPro Roofing

Sourced by ZipRecruiter

AmeriPro Roofing thrives on educating and informing homeowners to improve the value of their home by by receiving brand new Roofing, Siding and Gutter replacement projects for a fraction of the normal retail cost! We advocate on behalf of the homeowner to work with their insurance every step of the way due to storm damage. AmeriPro Roofing is a Platinum Preferred Contractor as well as the Top Volume Contractor in the country with Owens Corning & Master Elite with GAF. In addition, AmeriPro Roofing is placed as being one of the largest residential roofing contractors in the nation by Roofing Contractor Magazine! We have a department for every step of the process before and after a job is built. We are a rapidly expanding home improvement company operating in 40 markets across 19 states!

Industry

Construction

Company size

501 - 1,000 Employees

Headquarters location

Downers Grove, IL, US

Year founded

2000

View All AmeriPro Roofing Jobs