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Customer Service Coordinator Jobs in Racine, WI (NOW HIRING)

Service Coordinator

Milwaukee, WI · On-site

$19.50 - $24.75/hr

Service Coordinator Looking for a company that values your skills, respects your contributions, and ... In this role, you will also spend a good portion of your time providing exceptional customer ...

Service Coordinator

Butler, WI · On-site

$19.50 - $24.50/hr

Service Coordinator Opportunity Keep Things Running Smoothly -- Join the Horizon Commercial Pools ... If you love organization, enjoy talking with customers, and take pride in helping things run like ...

Service Coordinator / Predictive Maintenance Specialist Milwaukee, WI (Onsite) Salary: Up to $75 ... Communicate with customers regarding service requests, timelines, and work status * Prepare quotes ...

Service Coordinator / Predictive Maintenance Specialist Milwaukee, WI (Onsite) Salary: Up to $75 ... Communicate with customers regarding service requests, timelines, and work status * Prepare quotes ...

Service Coordinator / Predictive Maintenance Specialist Milwaukee, WI (Onsite) Salary: Up to $75 ... Communicate with customers regarding service requests, timelines, and work status * Prepare quotes ...

Service Coordinator / Predictive Maintenance Specialist Milwaukee, WI (Onsite) Salary: Up to $75 ... Communicate with customers regarding service requests, timelines, and work status * Prepare quotes ...

Service Coordinator / Predictive Maintenance Specialist Milwaukee, WI (Onsite) Salary: Up to $75 ... Communicate with customers regarding service requests, timelines, and work status * Prepare quotes ...

Service Coordinator / Predictive Maintenance Specialist Milwaukee, WI (Onsite) Salary: Up to $75 ... Communicate with customers regarding service requests, timelines, and work status * Prepare quotes ...

Service Coordinator

Milwaukee, WI · On-site

$19.50 - $24.75/hr

In this role, you will also spend a good portion of your time providing exceptional customer ... As a Service Coordinator, you will exhibit strong attention and demonstrate exceptional customer ...

Service Coordinator

Milwaukee, WI · Hybrid

$19.50 - $24.75/hr

In this role, you will also spend a good portion of your time providing exceptional customer ... As a Service Coordinator, you will exhibit strong attention and demonstrate exceptional customer ...

Service Coordinator

Waukegan, IL · On-site

$18.75 - $23.75/hr

Job Summary We are seeking a friendly, professional, and organized Service Coordinator to support ... The ideal candidate will provide outstanding customer service, proactively communicate with ...

Service Coordinator

Milwaukee, WI · On-site

$22 - $28/hr

That's where you come in! We're looking for a Service Coordinator for our Wisconsin team who ... If you love organization, enjoy talking with customers, and take pride in helping things run like ...

Service Coordinator Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. Homes for Independent Living, a MyPath company, provides an array of service models in a variety of ...

Service Coordinator

Butler, WI · On-site

$19.50 - $24.50/hr

That's where you come in! We're looking for a Service Coordinator for our Wisconsin team who ... If you love organization, enjoy talking with customers, and take pride in helping things run like ...

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Customer Service Coordinator information

See Racine, WI salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service coordinator in Racine, WI is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.20 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

What are the most commonly searched types of Customer Service jobs in Racine, WI?

The most popular types of Customer Service jobs in Racine, WI are:

What are popular job titles related to Customer Service Coordinator jobs in Racine, WI?

For Customer Service Coordinator jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Racine, WI look for?

The top searched job categories for Customer Service Coordinator jobs in Racine, WI are:

What cities near Racine, WI are hiring for Customer Service Coordinator jobs?

Cities near Racine, WI with the most Customer Service Coordinator job openings:

Infographic showing various Customer Service Coordinator job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,541 per year, or $19 per hour.

$17 - $22.25/hr

Full-time

Re-posted 10 days ago


Job description

MISSION: 

Jackson’s Food Company is the Snack Super™ brand powered by heroic employees and premium avocado oil.  We stand poised to upset the snacking status quo forever. All employees support our mission of delivering a safe and quality product. 

POSITION SUMMARY:  

The Customer Service Coordinator manages the full order lifecycle from purchase order entry through shipment, serving as the primary point of contact for customer accounts. Coordinates closely with logistics, operations, and supply chain teams to ensure accurate documentation, compliance, and on-time, in-full delivery. Oversees customer-specific requirements such as labeling, routing, and timelines, while proactively resolving issues, expediting orders, and maintaining high levels of accuracy, organization, and customer satisfaction across all accounts. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs. 

  • Own the end-to-end order management process, including accurate and timely entry of all customer purchase orders in Business Central and SPS 

  • Serve as the primary point of contact for assigned customer accounts, managing all communication related to orders, timelines, changes, and issue resolution 

  • Prepare and manage all required domestic and international shipping documentation to ensure compliance and on-time delivery 

  • Coordinate routing, scheduling, and shipping requirements with the logistics team in alignment with customer-specific guidelines 

  • Oversee labeling and sticker requirements for customer-specific programs 

  • Monitor customer timelines and proactively ensure orders ship on time and in full (OTIF) 

  • Follow up on MOQs, expedite requests, and order discrepancies to prevent delays and maintain customer satisfaction 

  • Process and manage eCommerce orders and shipments within Business Central 

  • Complete and maintain all customer-required paperwork, forms, and documentation 

  • Communicate customer priorities, risks, and issues to internal partners across Operations, Supply Chain/Planning, and Logistics 

  • Direct customers to the appropriate internal teams for inquiries outside of order management 

  • Support ASN (Advance Ship Notice) processes as required 

  • Maintain high levels of accuracy, organization, and responsiveness across all customer accounts 

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Company Description

Founded out of a parent's love and a mission to find better snacks for their son Jackson, we are a family-first company dedicated to revolutionizing the snack aisle. From our humble kitchen beginnings to our state-of-the-art facility in Muskego, Wisconsin, we craft delicious, high-quality kettle chips and veggie straws cooked exclusively in premium avocado oil. Free from the top 9 allergens and made with simple, real-food ingredients, Jackson's honors a brave legacy by bringing pure joy and superior, seed-oil-free snacking to families nationwide.