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Customer Service Coordinator Jobs in Racine, WI (NOW HIRING)

Service Coordinator

Milwaukee, WI · On-site

$19.50 - $24.75/hr

Service Coordinator Looking for a company that values your skills, respects your contributions, and ... In this role, you will also spend a good portion of your time providing exceptional customer ...

Service Coordinator

Milwaukee, WI · On-site

$19.50 - $24.75/hr

In this role, you will also spend a good portion of your time providing exceptional customer ... As a Service Coordinator, you will exhibit strong attention and demonstrate exceptional customer ...

Service Coordinator

Milwaukee, WI · Hybrid

$19.50 - $24.75/hr

In this role, you will also spend a good portion of your time providing exceptional customer ... As a Service Coordinator, you will exhibit strong attention and demonstrate exceptional customer ...

Family Service Coordinator

Milwaukee, WI · On-site

$19.75 - $26/hr

Service Coordinators demonstrate excellent documentation, organization and customer service skills. SKILLS AND QUALIFICATIONS: The Family Service Coordinator must have: 1. Knowledge of the local ...

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Customer Service Coordinator information

See Racine, WI salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service coordinator in Racine, WI is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.20 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What are popular job titles related to Customer Service Coordinator jobs in Racine, WI? For Customer Service Coordinator jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service Coordinator jobs in Racine, WI look for? The top searched job categories for Customer Service Coordinator jobs in Racine, WI are:
What cities near Racine, WI are hiring for Customer Service Coordinator jobs? Cities near Racine, WI with the most Customer Service Coordinator job openings:
Infographic showing various Customer Service Coordinator job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,541 per year, or $19 per hour.

Customer Service Coordinator

Https://www.total-water.com/

New Berlin, WI • On-site

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Customer Service Coordinator

Total Water Treatment Systems is looking to add a Customer Service Coordinator to our New Berlin Team. This position will involve working with customers, technicians, managers, purchasing, and the customer service team, you will coordinate all aspects of service and installation, coordinating schedules, dispatching technicians, arranging for equipment, contract renewals, billing and processing paperwork.

Total Water offers:

  1. Convenient work schedule, Monday Friday 7:30am-4:00pm
  2. Paid Holidays
  3. Paid Time Off
  4. Employee Stock Ownership Plan (fully paid)
  5. After 60 days, eligible for the 401k Plan
  6. After 60 days, eligible for Health, Dental, Vision.
  7. Fully paid Short and Long Term Disability Insurance and Life Insurance

The desired candidate will have: Experience as a scheduler, coordinator or customer service center/account management. Proficiency with Microsoft Excel and Word. Understanding and prior experience using a database. Good Typing skills. Accounting and billing experience helpful. Excellent written and oral communication skills. Excellent organizational skills. The ability to multitask and work in a fast paced environment.

Total Water is an Equal Opportunity Employer Minority, Female, Veteran, Disability.