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Customer Service Jobs in Racine, WI (NOW HIRING)

QPS

Customer Service

Racine, WI · On-site

$24 - $25/hr

Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the position that you deserve! QPS Employment Group has a great opportunity available in Customer Service ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support & Operations team. In this role, you will be responsible for analyzing customer purchase orders (POs ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

HRS Talent Solutions

Customer Service Assistant

Milwaukee, WI · On-site

$17 - $23.50/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

Walgreens

Customer Service Associate

Greendale, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Waukesha, WI · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Waukegan, IL

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

62ML

Customer Service Officer

Milwaukee, WI · On-site

$3.7K - $4.4K/mo

Job Summary We are seeking a dedicated Customer Service Officer to provide exceptional service and ensure positive customer experiences. This role is ideal for individuals who enjoy helping others ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

Walgreens

Customer Service Associate

Kenosha, WI · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kenosha, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Elm Grove, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Racine, WI

Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What are popular job titles related to Customer Service jobs in Racine, WI? For Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Racine, WI look for? The top searched job categories for Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Customer Service jobs? Cities near Racine, WI with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

Williams-Sonoma Inc. Customer Care Centers

Milwaukee, WI • On-site

$15/hr

Other

PTO

Re-posted just now

Job description

Williams-Sonoma Inc. 

  Customer Service Representatives 
Full Time availability - Wisconsin
Now accepting applications until July 30, 2026
 

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?

If you’re someone who:

  • Brings positive energy
  • Solves problems with confidence
  • Loves great products and even better discounts
    …then you’ll feel right at home here!
  Your Day to Day (Essential Functions):

✅ Customer-Focused Support

  • Serve as the first point of contact for customer inquiries via phone
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

✅ Problem-Solving & Ownership

  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

✅ Service with Integrity

  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

✅ Collaboration & Continuous Growth

  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.
What We Offer:

✨ Competitive pay starting at $15.00/hr 
✨ Recognition based incentives and bonuses
✨ PTO, Vacation, and Sick Pay benefits 
✨ Employee discounts and perks (up to 40% off most products and brands) 

What We’re Looking For:

✨ 1+ years of customer service experience (retail, call center, or hospitality preferred) 
✨ Strong communication skills - Ability to de-escalate and resolve issues professionally 
✨ Problem-solving mindset - You think fast and adapt quickly 
✨ Integrity and reliability - You do the right thing, even when no one is watching 
✨ Comfortable working in a fast-paced environment with performance goals 
✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently 
 

Technology requirements:

In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
 

Devices not acceptable:

Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
 

Operating Systems:     
    ✨ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    ✨ Mac IOS 13 or newer 
  What if I have an Education or Enterprise edition of Windows?

Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
 

What if I am using a Windows Insider version of Windows?

Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
 

What if I am using an older version of Windows?

We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
 

What kind of software do I need?

A PC that is fully updated with all current windows AND all optional updates, as these are device specific for  your system and can affect Audio and other performance if not updated.
 

What antivirus protection do I need?

You must have an anti-virus program running on your computer.  Microsoft Defender is sufficient and already installed on most Windows based computers.
 

Web Browser:

Our systems work best using Google Chrome.  Other browsers may not work.  If this is the case, we will ask you to install Chrome.
 

Random Access Memory (RAM): 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment
  Internal Storage:

You must have enough free space available to both install needed systems and run these systems effectively.
 

Display/Monitor:

Minimum Optimal Screen Resolution:

    ✨ 1920 x 1080
  Devices and peripherals needed:     ✨  External mouse* (wired preferred)
    ✨  Keyboard (wired preferred)
    ✨  Webcam (will be utilized for Training and meetings
    ✨  USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
            ✨  We highly recommend you have the following headsets for best results during your employment. 
            ✨  Jabra Evolve 20 UC
            ✨  Logitech H390
    ✨  Other recommendations will be included in the system requirements documentation provided later in the process
    ✨  Headset models NOT supported
            ✨  MPOW 
            ✨  Cyber Acoustics
            ✨  NUBOW
 

✨  We do not recommend using built-in laptop track pads

Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

 

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