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Customer Service Jobs in Milwaukee, WI (NOW HIRING)

WAGO

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Working under the direct supervision of the Customer and Order Services Manager, you will serve as the primary point of contact for our valued clients. In this role, you will handle inquiries ...

Wago

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Customer Service Representative WAGO Corporation is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. Working under the direct supervision of the ...

QPS

Customer Service

Racine, WI · On-site

$24 - $25/hr

Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the position that you deserve! QPS Employment Group has a great opportunity available in Customer Service ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct hire opportunity for a Customer Service Representative in Pewaukee, WI! The Customer Service ...

Sendik's

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

Sendik's

Customer Service Office

Waukesha, WI · On-site

$14.50 - $20/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The ...

Sendik's

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

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All JobsCustomer Service JobsCustomer Service Jobs in Milwaukee, WI

Customer Service information

See Milwaukee, WI salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service in Milwaukee, WI is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Milwaukee, WI?

The most popular types of Customer Service jobs in Milwaukee, WI are:

What are popular job titles related to Customer Service jobs in Milwaukee, WI?

For Customer Service jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Milwaukee, WI look for?

The top searched job categories for Customer Service jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Customer Service jobs?

Cities near Milwaukee, WI with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Milwaukee, WI as of August 2026, with employment types broken down into 74% Full Time, 20% Part Time, and 6% Contract. Highlights an 90% In-person, 4% Hybrid, and 6% Remote job distribution, with an average salary of $38,487 per year, or $18.5 per hour.

Customer Service

WAGO

Germantown, WI • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

WAGO is the backbone of a smart, connected world.
Click below to apply!
WAGO Corporation is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. Working under the direct supervision of the Customer and Order Services Manager, you will serve as the primary point of contact for our valued clients. In this role, you will handle inquiries, resolve concerns, and process order requests regarding our innovative products and services. You will collaborate closely with internal teams to ensure a seamless workflow and deliver exceptional customer experience.
WAGO offers a competitive salary and a comprehensive benefits package including medical, dental, vision, company-paid insurance plans-life, AD&D, short-term disability and long-term disability, and a retirement 401k plan
Experience Required:
  • High school diploma and two years' experience in customer service or related fields.
  • Proficient computer skills, including MS Word, Excel, and Outlook.
  • Good organizational, oral, and written communication skills and strong attention to detail.
  • Demonstrate ability to deal with customers politely and tactfully via phone and e-mail.
  • Perform assignments by established deadlines and manage time effectively.
  • A flexible attitude with proven experience of working independently or with other members of a sales team.
  • Experience with SAP systems implementation and/or process preferred.

Duties and Responsibilities:
  • Provide and assist Director of Customer Operations and Customer Service Manager on various sales related tasks and projects.
  • Provide customer service, sales and technical product support to direct customers, distributors, WAGO Regional Sales and Zone Managers, as well as support for Order Services & WAGO Canada.
  • Educate customers about terminology, features, and benefits of products to improve product-related sales and customer satisfaction.
  • Receive requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers and distributors.
  • Use SAP system to retrieve customer information, job status updates, stock and purchase order status and pricing.
  • Achieve and maintain rapport with customers and work to give them the best possible service. Deal with customers concerning matters which require some tact and resourcefulness.
  • Contact with other personnel including Product Managers, Warehouse, Accounting, Quality, Automation, Engineering and Manufacturing departments to improve workflow, customer service and ensure on-time delivery.
  • Under the ISO Quality Manual - understand how to access it and properly utilize it. Work with the Quality Department to maintain the procedures related to Sales.
  • Ensure compliance with WAGO's safety policy and OSHA. All current or new procedures must comply.

This job description in no way states or implies that these are the only duties to be performed by this employee. Additional job-related duties may be assigned as required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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About WAGO

Sourced by ZipRecruiter

Industry

Industrial automation equipment manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Germantown, WI, US

Year founded

1951

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