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Spectrum Customer Service Jobs in Milwaukee, WI (NOW HIRING)

Ritchie Bros.

Customer Service Representative

Sussex, WI

$15.75 - $21.25/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries ... IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ...

New

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

Boelter

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative For 95 years, Boelter has been helping our customers create ... spectrum of services and products - we bring inspiration to the table. Location: Pewaukee ...

BOELTER

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative For 95 years, Boelter has been helping our customers create ... spectrum of services and products - we bring inspiration to the table. Location: Pewaukee ...

SPECTRUM Careers

Service Technician

Pewaukee, WI

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM Careers

Service Technician

Pewaukee, WI · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM Careers

Field Service Technician

Pewaukee, WI · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

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Spectrum Customer Service information

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How much do spectrum customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for spectrum customer service in Milwaukee, WI is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Milwaukee, WI?

For Spectrum Customer Service jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Milwaukee, WI look for?

The top searched job categories for Spectrum Customer Service jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Spectrum Customer Service jobs?

Cities near Milwaukee, WI with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,521 per year, or $18.5 per hour.

Birthday Customer Service Coordinator

Tender Touch Therapy LLC

Oak Creek, WI • On-site

$19 - $20/hr

Part-time

Re-posted 20 days ago

Job description

Description:

Do you love working with kids and want to make a positive impact in their lives? We Rock the Spectrum is hiring for a new position our Birthday Customer Service Coordinator! We’re an inclusive sensory gym committed to providing children of all abilities with a safe, fun, and nurturing environment to explore, play, and grow.


Our gym is designed to support strength, movement, sensory processing, communication, and social skills development. From open play to special programs and events, we’re here to make every child’s experience unforgettable!

Our business hours are 7 days a week from 9:00 AM-7:00 PM on Monday through Friday. Saturday 9:00 AM-7:00 PM and Sunday 10:00 AM-2:00 PM.


Job Description:

Our Birthday Customer Service Coordinator will utilize our Roller software and maintain a strong understanding of all We Rock the Spectrum services, programs, events, and pricing. The Coordinator is responsible for supporting the daily operations of the gym, ensuring a clean, organized, safe, and welcoming environment for all families and visitors.


This role oversees inventory management for cleaning supplies, office supplies, birthday party materials, and Rock Shop merchandise, while maintaining vendor information and ensuring the gym is well-stocked and professionally presented. The Coordinator also manages all aspects of birthday party operations, including reservations, waivers, deposits, confirmations, and guest communication to ensure a seamless experience.


The Coordinator serves as a key point of contact for families, staff, and community partners by answering emails and phone calls, promoting programs and events, coordinating staff meetings, participating in marketing and community outreach efforts, and communicating operational needs with the Manager and Owner. This position requires flexibility to work opening and closing shifts, weekends, and special events, as well as the ability to work with children of varying needs and abilities while providing exceptional customer service and support.


The Bday Customer Service Coordinator role is a Part Time role about 25 hours a week at the We Rock The Spectrum in Oak Creek, WI.


Requirements:

Requirements:

  • Inventory of Gym needs cleaning supplies and birthday party items
  • Update inventory sheets, vendor/suppliers, cleaning products, office supplies
  • Appearance of Rock Shop, upkeep of inventory, product ordering and overall maintenance if gym
  • Oversight of the birthday parties including reservations sheets and terms, add on , waivers, updates with emails, confirmations, Check deposits and smooth running of party procedures.
  • Contact and update CLTS families when funds are active
  • Coordinate monthly staff meetings
  • Marketing Meetings
  • Communication with Manager/Owner on changes in staffing hours and or concerns at gym
  • Ability to work with all Respite Children with a variety of needs.
  • Able to work all shifts including opening and closing hours including weekends.
  • Proficient in Roller and all operations of the gym
  • Promotion services including classes at WRTS and events at Tender Touch Therapy/MSS
  • Attending meetings and community events
  • Answering all emails and phone calls
  • Positive and excellent customer service to all attendees of WRTS