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Virtual Customer Service Representative Jobs in Milwaukee, WI

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Iewc Us

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

FastSigns

Customer Service Representative

Waukesha, WI · On-site

$18 - $22/hr

FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

U-Haul

Customer Service Representative

Wauwatosa, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

FastSigns

Customer Service Representative

Milwaukee, WI · On-site

$20 - $23/hr

Paid time off FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

U-Haul

Customer Service Representative

West Allis, WI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Waukesha, WI

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Milwaukee, WI

Virtual Customer Service Representative information

See Milwaukee, WI salary details

$9

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$26

How much do virtual customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer service representative in Milwaukee, WI is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Milwaukee, WI?

The most popular types of Customer Service Representative jobs in Milwaukee, WI are:

What are popular job titles related to Virtual Customer Service Representative jobs in Milwaukee, WI?

For Virtual Customer Service Representative jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Milwaukee, WI look for?

The top searched job categories for Virtual Customer Service Representative jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Virtual Customer Service Representative jobs?

Cities near Milwaukee, WI with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,521 per year, or $18.5 per hour.

Customer Service Representative (CSR)

AV Taxi Rides

Milwaukee, WI • On-site

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Milwaukee, WI. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist customers with ride bookings, scheduling changes, and service-related questions
  • Provide accurate information regarding transportation services and company policies
  • Coordinate with dispatch and operations teams to support customer needs
  • Update customer information within company systems
  • Deliver excellent customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional and customer-focused attitude
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive and collaborative work environment