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Virtual Customer Service Representative Jobs in Pleasant Prairie, WI

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

U-Haul

Customer Service Representative

Waukegan, IL · On-site

$15 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

New

Legendary

Customer Service Representative

Mundelein, IL · On-site

$18 - $22/hr

Customer Service Representative Company Name: Legendary Service Inc Pay Range : $18 - $22 per hour, based on experience Industry : Plumbing / HVAC (Residential, Commercial) Location: Mundelein, IL ...

UGM WISCONSIN

Customer Service Representative

Oak Creek, WI · On-site

$17 - $19/hr

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main goal will be to ensure customer satisfaction by addressing inquiries ...

New

Circle K

Customer Service Representative

Fox Lake, IL · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Grayslake, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Grayslake, IL

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Pleasant Prairie, WI

Virtual Customer Service Representative information

See Pleasant Prairie, WI salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer service representative in Pleasant Prairie, WI is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Pleasant Prairie, WI?

The most popular types of Customer Service Representative jobs in Pleasant Prairie, WI are:

What are popular job titles related to Virtual Customer Service Representative jobs in Pleasant Prairie, WI?

For Virtual Customer Service Representative jobs in Pleasant Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Pleasant Prairie, WI look for?

The top searched job categories for Virtual Customer Service Representative jobs in Pleasant Prairie, WI are:

What cities near Pleasant Prairie, WI are hiring for Virtual Customer Service Representative jobs?

Cities near Pleasant Prairie, WI with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Pleasant Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Customer Service Representative

QC Holdings-LendNation

Racine, WI • On-site

$15 - $20.50/hr

Other

PTO

Re-posted 5 days ago

Job description

Customer Service Representative

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 0259 located at 3326 Washington Ave Racine, WI 53405.

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

Benefits available to full time employees. Each benefit available at varying lengths of employment.

About The Company

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer

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