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Spectrum Customer Service Jobs in Appleton, WI (NOW HIRING)

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... New product in-service training to physicians, nurses and sales representatives. * Continuously ...

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... New product in-service training to physicians, nurses and sales representatives. * Continuously ...

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Spectrum Customer Service information

See Appleton, WI salary details

$9

$17

$25

How much do spectrum customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for spectrum customer service in Appleton, WI is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Is Spectrum call center paid training?

Spectrum customer service representatives typically receive paid training during their onboarding process, which can last from a few days to several weeks depending on the role. The training covers company policies, systems, and customer service skills, and employees are compensated during this period. Additional training or certifications may be provided as needed for specific technical skills or tools.

Is it hard to get hired by Spectrum?

Getting hired for a Spectrum Customer Service position typically involves submitting an online application, passing a skills assessment, and completing an interview. Candidates with good communication skills and customer service experience have an advantage, and some roles may require background checks or certifications. The hiring process can vary in length depending on the position and location.

How much does Spectrum pay their customer service agents?

Spectrum customer service agents typically earn an average hourly wage of around $15 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, and may require proficiency with customer management tools and communication skills.

What is a Spectrum Customer Service job?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is typically considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and customer management skills. It often offers on-the-job training and can serve as a stepping stone to other roles within a company. However, the job can be repetitive and may involve handling difficult customers.

What are the key skills and qualifications needed to thrive in the Spectrum Customer Service position, and why are they important?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Appleton, WI? For Spectrum Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What cities near Appleton, WI are hiring for Spectrum Customer Service jobs? Cities near Appleton, WI with the most Spectrum Customer Service job openings:
Infographic showing various Spectrum Customer Service job openings in Appleton, WI as of June 2026, with employment types broken down into 2% As Needed, 8% Full Time, 78% Part Time, 11% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,209 per year, or $17.9 per hour.
Intern - Digital Engineer (Spring 2027)

Intern - Digital Engineer (Spring 2027)

Plexus Corp

Neenah, WI

$27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 hours ago


Job description

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.

When we invest in our people, we invest in building a better world.

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. This is an internship position (Non-Exempt Salary); the hourly range is stated below. The rate offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Hourly Rate:

$23 - $27/hr.

OVERVIEW
To develop hardware and system concepts that satisfy our customers' requirements.
RESPONSIBILITIES

  • Implement and verify the hardware design by using the appropriate EDA tools

  • Deliver prototype hardware to customers by implementing physical hardware design components, capturing schematics and supervising PCB layouts

  • Develop project documentation in accordance with quality and change management procedures and guidelines to ensure project information is properly organized and archived

  • Participate in performance review to ensure employee continuous improvement and growth

  • Utilize schematic capture tools and guide printed circuit board layout

  • Analyze circuit designs with simulation tools such as SPICE and finite element tools

  • Perform hands-on, in-the-lab, troubleshooting and bring up of prototype hardware

  • Take detailed measurements of analog hardware using standard electrical measurement tools including oscilloscopes, multimeters, spectrum analyzers, and network analyzers to assess circuit performance and inform design improvements

  • Work as a team with other analog, digital, software, and mechanical engineers to review and improve hardware designs

  • Receive expert mentorship, guidance, and coaching from experienced hardware engineers


MINIMUM QUALIFICATIONS

  • Student working toward a Bachelor's degree in Electrical/Electronics/Computer Engineering for the entire duration of internship.

PREFERRED QUALIFICATIONS

  • Sophomore or Junior level status

  • GPA: 3.0 or higher is preferred

  • Relevant course work in FPGA design and test benching (VHDL / Verilog / System Verilog) or Circuit Design and Layout


This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.