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Spectrum Customer Service Jobs in Appleton, WI (NOW HIRING)

Ritchie Bros.

Yard Staff

Appleton, WI · On-site

$17.25 - $22.25/hr

Strict adherence to the Ritchie Bros. standard of customer service is always expected of the Yard ... IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ...

Ritchie Bros.

Yard Staff

Appleton, WI · On-site

$16.04 - $20.06/hr

Strict adherence to the Ritchie Bros. standard of customer service is always expected of the Yard ... IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ...

QCHI

Branch Manager

Green Bay, WI · On-site

If you have management experience and collections experience in customer service, banking ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

Ritchie Bros.

Loader Operator I

Appleton, WI

$17 - $22.25/hr

IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ... staff and customer service representatives. * Experience operating heavy machinery. * Able to ...

National Dentex

Fleet Manager

De Pere, WI · On-site

We offer a full spectrum of specialized products, services, and technologies to address any dental ... Requires excellent customer service skills * Strong team player Minimum Education and Experience ...

Steinhafels

Interior Designer

Appleton, WI · On-site

$15/hr

Decorating Solutions helps our customers create the home of their dreams! Whether they're on a ... We provide a full spectrum of services from basic suggestions to complete floor plans with every ...

Steinhafels

Interior Designer

Appleton, WI · On-site

$15/hr

We provide a full spectrum of services from basic suggestions to complete floor plans with every ... The ability to work both in-store and in customers' homes * The ability to manage multiple projects ...

Steinhafels

Interior Designer

Appleton, WI · On-site

$15/hr

We provide a full spectrum of services from basic suggestions to complete floor plans with every ... The ability to work both in-store and in customers' homes * The ability to manage multiple projects ...

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Spectrum Customer Service information

See Appleton, WI salary details

$9

$17

$25

How much do spectrum customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for spectrum customer service in Appleton, WI is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Appleton, WI?

For Spectrum Customer Service jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Appleton, WI look for?

The top searched job categories for Spectrum Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Spectrum Customer Service jobs?

Cities near Appleton, WI with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,209 per year, or $17.9 per hour.

Yard Staff

Ritchie Bros.

Appleton, WI • On-site

$17.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description

The Yard Staff safely receives, processes, lines up, sale day support and check-out consigned equipment for the auction. Strict adherence to the Ritchie Bros. standard of customer service is always expected of the Yard Staff

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

  • Good customer service to both internal and external customers.
  • Receives/releases (checks-in/checks-out) consigned equipment for auction.
  • Uses an auction listing to line up equipment for display prior to auction.
  • Drives/operates heavy and light equipment.
  • Performs facility inspections (per checklists) and provides housekeeping or maintenance services as necessary.
  • Performs basic maintenance on RBA owned equipment.
  • Manages keys for equipment.
  • Operates forklift to load/unload stationary row equipment.
  • Boosts equipment.
  • Basic assembly of equipment i.e. dozer blades, etc.
  • Checks fluid and fuel levels on equipment.
  • Lot number equipment.
  • Sets out signage, flagging, and trash receptacles for auction day.
  • Drives sound truck.
  • Holds 'This item for sale sign' (stick person).
  • Places operators in rolling stock.
  • Parks sold equipment on the ramp.
  • Perform other duties as assigned.

What Ritchie Bros. Auctioneers employees say

Pay

Benefits

Hours and flexibility

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