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Spectrum Customer Service Jobs in Wisconsin (NOW HIRING)

BOELTER

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative For 95 years, Boelter has been helping our customers create ... spectrum of services and products - we bring inspiration to the table. Location: Pewaukee ...

SPECTRUM

Service Technician

Wausau, WI · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Baraboo, WI · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Baraboo, WI · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Wausau, WI · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM Careers

Service Technician

Wausau, WI · On-site

$20.50/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM Careers

Service Technician

Pewaukee, WI · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM Careers

Service Technician

Pewaukee, WI · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM Careers

Service Technician

Baraboo, WI · On-site

$20.50/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

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Showing results 21-40

All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Wisconsin

Spectrum Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do spectrum customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for spectrum customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Wisconsin?

For Spectrum Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Wisconsin look for?

The top searched job categories for Spectrum Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Spectrum Customer Service jobs?

Cities in Wisconsin with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative (CSR), Stanley, WI

Ambassador Supply LLC

Stanley, WI • On-site

$16.75 - $23/hr

Full-time

Posted 22 days ago

Job description

Company: Hixwood Metal
Location: Stanley, WI
Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998.
Position Purpose: To provide exceptional customer service while managing walk-in guests and providing phone and email support as part of a successful sales team.
The job requirements include but are not limited to the following:
Core Value Expectations:
• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
• Provide distinctive quality and unparalleled customer service both internally and externally.
• Demonstrate and promote integrity, respect, and teamwork.
• Invite others to help you grow through living authentically with nothing to prove, lose or hide.
• Evidence humility by actively receiving, teaching, and mentoring.
Primary Role Expectations:
• Greet walk-in customers with a smile and evaluate their needs.
• Direct customers to an inside sales representative or other appropriate employee.
• Print customer pick-up paperwork.
• Keep the counter area clean and well merchandised.
• Become acquainted and proficient with post frame and shed construction methods.
• Become acquainted and proficient with our price book.
• Become acquainted and proficient with our various product lines.
• Become acquainted and proficient with our lead tracking software.
• Invoice customers for building materials.
• Process sales orders and payments using our Point-of-Sale system.
• Complete basic quotes.
• Other duties as assigned.
Qualifications:
• Regular and predictable attendance is an essential job function.
• Great customer service skills are a must!
• Have excellent communication and interpersonal skills with a positive attitude.
• Outstanding organizational skills with the ability to multi-task.
• Ability to work with little supervision and track multiple processes in a fast-paced environment.
• Building materials experience is a plus.
• Strong problem-solving skills and the ability to exercise sound judgement and make decisions.
• Need to be independent, self-motivated and a team player.
• Must have mathematical skills commensurate with position.
• Detail oriented.
• Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook).
Requirements
Education and Experience Requirements:
• High school diploma or GED.
• Previous experience in the construction industry is preferred.
• 1-year previous customer service experience preferred.
Physical Requirements:
• Must be able to lift at least 25 lbs.
• Walking, standing, sitting for long periods, climbing, squatting, bending, lifting, and kneeling are all required physical aspects of the job.

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