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Seasonal Tagalog Customer Service Representative Jobs

Seasonal Customer Service Representative

Baltimore, MD · On-site

$14 - $18/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Job Summary Our client is seeking a Customer Service Representative responsible for acting as the ... Tagalog bi-lingual skills. Schedule / Shift Work schedule: Onsite work hours are from 8:30 AM to 5 ...

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Seasonal Tagalog Customer Service Representative information

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How much do seasonal tagalog customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for seasonal tagalog customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Tagalog Customer Service Representative vs Part-Time Tagalog Customer Service Agent?

AspectSeasonal Tagalog Customer Service RepresentativePart-Time Tagalog Customer Service Agent
CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentCall centers, remote or on-site, during peak seasonsCall centers, remote or on-site, with flexible hours
Industry UsageCommon during holiday seasons or specific campaignsYear-round or flexible scheduling in customer service roles
Search & Comparison IntentFocus on seasonal work opportunities in customer serviceLooking for flexible, part-time customer service roles

The main difference is that Seasonal Tagalog Customer Service Representatives work primarily during peak seasons or campaigns, often for a limited period, while Part-Time Tagalog Customer Service Agents work on a flexible, ongoing basis. Both roles require similar skills and credentials, but their employment duration and scheduling differ.

What is a seasonal Tagalog customer service representative job description?

A seasonal Tagalog customer service representative provides support to customers in Tagalog, handling inquiries, resolving issues, and processing transactions during peak seasons. The role typically requires bilingual skills, good communication, and familiarity with customer service tools, with work schedules aligned to seasonal demand periods.

What cities are hiring for Seasonal Tagalog Customer Service Representative jobs?

Cities with the most Seasonal Tagalog Customer Service Representative job openings:

What are the most commonly searched types of Tagalog Customer Service Representative jobs?

The most popular types of Tagalog Customer Service Representative jobs are:

What states have the most Seasonal Tagalog Customer Service Representative jobs?

States with the most job openings for Seasonal Tagalog Customer Service Representative jobs include:

Customer Service Representative (Tagalog Speaking Preferred)

Wyyerd Fiber

National City, CA • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.


Job description

Overview

Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service activation for our residential and small business customers. As the first point of contact, the CSAR plays a critical role in delivering an exceptional experience to both prospective and existing customers.

In addition to supporting sales and billing inquiries, this role also includes technical support and troubleshooting responsibilities, specifically for our fiber optic internet and VoIP services



Key Responsibilities

  • Deliver exceptional customer service via phone, email, and in person, serving as the front line for all inquiries.
  • Support customers through the activation and provisioning of fiber internet and VoIP phone services.
  • Handle technical troubleshooting for fiber-related connectivity issues, including:\
    • Diagnosing ONT (Optical Network Terminal) and modem/router connectivity problems.
    • Assisting with Wi-Fi performance and configuration (SSID/password, device connectivity).
    • Walking customers through basic hardware resets and physical connection checks.
    • Identifying and escalating advanced network issues to Tier 2 support or field technicians.
  • Ensure first-call resolution by thoroughly addressing both technical and non-technical customer concerns.
  • Process service requests, including moves, adds, changes, and cancellations, using the network management system (e.g., Calix, SMx, etc.).
  • Assist with billing inquiries, payments, and plan adjustments while ensuring account accuracy.
  • Promote and upsell Wyyerd Fiber services by identifying customer needs and recommending appropriate packages.
  • Document customer interactions accurately within CRM and ticketing systems.
  • Maintain up-to-date knowledge of Wyyerd Fiber’s network, services, and troubleshooting protocols.


Qualifications & Experience

  • 2+ years of customer service experience, preferably in a telecom or ISP environment.
  • Strong understanding of home networking setups including Wi-Fi , device connectivity, and speed management.
  • Experience using ticketing systems and customer management platforms.
  • Comfortable with the Google Workspace (Gmail, Docs, Sheets, etc.).
  • Typing speed of 40+ words per minute.
  • High school diploma or equivalent required; additional technical training or certifications are a plus.
  • Strong interpersonal and communication skills.
  • Ability to troubleshoot, think critically, and adapt to dynamic situations.
  • Must enjoy helping people and solving problems in a fast-paced environment.


Preferred Skills (Not Required but a Plus)

  • Tagalog speaking preferred
  • Experience supporting VoIP phone services.
  • Familiarity with network diagnostic tools (e.g., ping, speed test).
  • Understanding of fiber optic internet, networking concepts, and home networking equipment (ONTs, routers, mesh systems, etc.).

Company Description

Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd Fiber offers faster, more reliable and higher value internet with symmetrical speeds, no data caps, no contracts and no invoice surprises, and Wyyerd Fiber backs it up with superior, local customer service. Wyyerd Fiber offers a full suite of services for residences, businesses, enterprises, carriers and non-profit partners including government and education entities.