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Afternoon Tagalog Customer Service Representative Jobs

Wyyerd Fiber

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Customer Service Representative (Tagalog Speaking Preferred)

National City, CA · On-site

$16.50 - $22.25/hr

Overview Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part ... Tagalog speaking preferred * Experience supporting VoIP phone services . * Familiarity with network ...

Peakzi

Part-Time Customer Service Rep

Norwood, MA · On-site

$22 - $27/hr

Part-Time Customer Service Rep / Inside Sales Norwood, MA | Part-Time | 2:00 PM - 6:00 PM Great ... Flexible afternoon hours (2:00 PM - 6:00 PM) -- perfect for working around family or other ...

XPO

Customer Service Representative

South Bend, IN

$22.10/hr

Afternoon Shift, 12:00 PM start * Full health insurance benefits on day one * Earn up to 13 days ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

New

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

Afternoon * Full health insurance benefits on day one * Life and disability insurance * Earn up to ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

Afternoon * Full health insurance benefits on day one * Life and disability insurance * Earn up to ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

Medix

Customer Service Representative

San Jose, CA · On-site

$27/hr

Job Summary Our client is seeking a Customer Service Representative responsible for acting as the ... Tagalog bi-lingual skills. Schedule / Shift Work schedule: Onsite work hours are from 8:30 AM to 5 ...

Air Bound Aviation LLC

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Afternoon Customer Service Rep. Monday-Friday 2pm-9pm

Fairfield, NJ · On-site

$18 - $21/hr

The Afternoon Customer Service Representative plays a vital role in delivering exceptional support to customers through various communication channels during afternoon shifts. This position requires ...

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Afternoon Tagalog Customer Service Representative information

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How much do afternoon tagalog customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for afternoon tagalog customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an afternoon Tagalog customer service representative?

Afternoon Tagalog Customer Service Representatives are professionals who assist customers in the Tagalog language during afternoon shifts, typically for companies that serve Filipino-speaking clients. Their main responsibilities include answering inquiries, resolving issues, processing requests, and providing product or service information. They use strong communication skills and cultural understanding to ensure customer satisfaction. Working the afternoon shift often means supporting customers in different time zones or during peak hours. This role is essential for businesses that want to offer accessible and efficient customer service to Tagalog-speaking clients.

What is the difference between Afternoon Tagalog Customer Service Representative vs Morning Tagalog Customer Service Representative?

AspectAfternoon Tagalog Customer Service RepresentativeMorning Tagalog Customer Service Representative
Work HoursAfternoon shifts, typically 2 PM - 10 PMMorning shifts, typically 6 AM - 2 PM
Required CredentialsSame customer service skills, Tagalog fluency, relevant experienceSame as afternoon role
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Industry UsageCustomer support, BPO companiesCustomer support, BPO companies

The main difference between an Afternoon Tagalog Customer Service Representative and a Morning Tagalog Customer Service Representative lies in their shift timings. Both roles require similar skills, credentials, and work environments, primarily serving customer support needs in BPO or call centers. The choice depends on your preferred work schedule.

What are the key skills and qualifications needed to thrive as an afternoon Tagalog customer service representative?

To thrive as an Afternoon Tagalog Customer Service Representative, you need fluency in Tagalog and English, strong problem-solving abilities, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) systems, call center telephony, and ticketing platforms is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart. These competencies ensure effective communication, timely resolution of customer issues, and high satisfaction for Tagalog-speaking clients during afternoon shifts.

What are the most common challenges faced by afternoon Tagalog customer service representatives, and how can they be managed?

Afternoon Tagalog Customer Service Representatives often navigate high call volumes during peak hours and must manage customer inquiries efficiently while maintaining a positive attitude. Balancing multiple tasks such as documenting interactions and resolving issues quickly can be demanding, but strong organizational skills and familiarity with customer service software help. Additionally, since this role requires communicating in Tagalog, representatives must ensure clear, empathetic communication to build rapport and resolve concerns effectively. Support from team leads and ongoing training can further ease these challenges.
What cities are hiring for Afternoon Tagalog Customer Service Representative jobs? Cities with the most Afternoon Tagalog Customer Service Representative job openings:
What are the most commonly searched types of Tagalog Customer Service Representative jobs? The most popular types of Tagalog Customer Service Representative jobs are:
What states have the most Afternoon Tagalog Customer Service Representative jobs? States with the most job openings for Afternoon Tagalog Customer Service Representative jobs include:
Afternoon Tagalog Customer Service Representative jobs near you

Customer Service Representative (Tagalog Speaking Preferred)

Wyyerd Fiber

National City, CA • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

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Job description

Overview

Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service activation for our residential and small business customers. As the first point of contact, the CSAR plays a critical role in delivering an exceptional experience to both prospective and existing customers.

In addition to supporting sales and billing inquiries, this role also includes technical support and troubleshooting responsibilities, specifically for our fiber optic internet and VoIP services. 



Key Responsibilities

  • Deliver exceptional customer service via phone, email, and in person, serving as the front line for all inquiries.
  • Support customers through the activation and provisioning of fiber internet and VoIP phone services.
  • Handle technical troubleshooting for fiber-related connectivity issues, including:\
    • Diagnosing ONT (Optical Network Terminal) and modem/router connectivity problems.
    • Assisting with Wi-Fi performance and configuration (SSID/password, device connectivity).
    • Walking customers through basic hardware resets and physical connection checks.
    • Identifying and escalating advanced network issues to Tier 2 support or field technicians.
  • Ensure first-call resolution by thoroughly addressing both technical and non-technical customer concerns.
  • Process service requests, including moves, adds, changes, and cancellations, using the network management system (e.g., Calix, SMx, etc.).
  • Assist with billing inquiries, payments, and plan adjustments while ensuring account accuracy.
  • Promote and upsell Wyyerd Fiber services by identifying customer needs and recommending appropriate packages.
  • Document customer interactions accurately within CRM and ticketing systems.
  • Maintain up-to-date knowledge of Wyyerd Fiber’s network, services, and troubleshooting protocols.


Qualifications & Experience

  • 2+ years of customer service experience, preferably in a telecom or ISP environment.
  • Strong understanding of home networking setups including Wi-Fi , device connectivity, and speed management.
  • Experience using ticketing systems and customer management platforms.
  • Comfortable with the Google Workspace (Gmail, Docs, Sheets, etc.).
  • Typing speed of 40+ words per minute.
  • High school diploma or equivalent required; additional technical training or certifications are a plus.
  • Strong interpersonal and communication skills.
  • Ability to troubleshoot, think critically, and adapt to dynamic situations.
  • Must enjoy helping people and solving problems in a fast-paced environment.


Preferred Skills (Not Required but a Plus)

  • Tagalog speaking preferred
  • Experience supporting VoIP phone services.
  • Familiarity with network diagnostic tools (e.g., ping, speed test).
  • Understanding of fiber optic internet, networking concepts, and home networking equipment (ONTs, routers, mesh systems, etc.).

Company Description

Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd Fiber offers faster, more reliable and higher value internet with symmetrical speeds, no data caps, no contracts and no invoice surprises, and Wyyerd Fiber backs it up with superior, local customer service. Wyyerd Fiber offers a full suite of services for residences, businesses, enterprises, carriers and non-profit partners including government and education entities.