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From Home Tagalog Customer Service Representative Jobs

Wyyerd Fiber

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Customer Service Representative (Tagalog Speaking Preferred)

National City, CA · On-site

$16.50 - $22.25/hr

Overview Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part ... Strong understanding of home networking setups including Wi-Fi , device connectivity, and speed ...

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

Only Data Entry

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Prichard, AL, United States Job Openings Customer Service ... This work from home opportunity is extremely rewarding and will help form the market and also ...

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Customer Service Representative Batesville, Arkansas, United States Job Openings Customer Service ... This work from home opportunity is extremely rewarding and will help form the market and influence ...

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Customer Service Representative This is a full-time role for a Customer Service Representative full ... from anywhere * Exciting company events and team-building off-sites

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Customer Service Representative

Bellevue, WA · On-site

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Customer Service Representative Customer Service Representative - Community-Focused Home Services ... work-from-home flexibility with in-office collaboration. Key Responsibilities: * Customer ...

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How much do from home tagalog customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for from home tagalog customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between From Home Tagalog Customer Service Representative vs From Home Tagalog Technical Support Specialist?

AspectFrom Home Tagalog Customer Service RepresentativeFrom Home Tagalog Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-focused calls and chatsRemote, technical troubleshooting via calls, chats, or emails
Employer & Industry UsageCall centers, retail, service providersIT companies, internet providers, tech firms

While both roles are remote and involve assisting customers in Tagalog, Customer Service Representatives focus on general inquiries and support, whereas Technical Support Specialists handle technical issues and troubleshooting. The main difference lies in the technical expertise required and the nature of customer interactions.

What cities are hiring for From Home Tagalog Customer Service Representative jobs? Cities with the most From Home Tagalog Customer Service Representative job openings:
What are the most commonly searched types of Tagalog Customer Service Representative jobs? The most popular types of Tagalog Customer Service Representative jobs are:
What states have the most From Home Tagalog Customer Service Representative jobs? States with the most job openings for From Home Tagalog Customer Service Representative jobs include:
From Home Tagalog Customer Service Representative jobs near you

Customer Service Representative (Tagalog Speaking Preferred)

Wyyerd Fiber

National City, CA • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

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Job description

Overview

Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service activation for our residential and small business customers. As the first point of contact, the CSAR plays a critical role in delivering an exceptional experience to both prospective and existing customers.

In addition to supporting sales and billing inquiries, this role also includes technical support and troubleshooting responsibilities, specifically for our fiber optic internet and VoIP services. 



Key Responsibilities

  • Deliver exceptional customer service via phone, email, and in person, serving as the front line for all inquiries.
  • Support customers through the activation and provisioning of fiber internet and VoIP phone services.
  • Handle technical troubleshooting for fiber-related connectivity issues, including:\
    • Diagnosing ONT (Optical Network Terminal) and modem/router connectivity problems.
    • Assisting with Wi-Fi performance and configuration (SSID/password, device connectivity).
    • Walking customers through basic hardware resets and physical connection checks.
    • Identifying and escalating advanced network issues to Tier 2 support or field technicians.
  • Ensure first-call resolution by thoroughly addressing both technical and non-technical customer concerns.
  • Process service requests, including moves, adds, changes, and cancellations, using the network management system (e.g., Calix, SMx, etc.).
  • Assist with billing inquiries, payments, and plan adjustments while ensuring account accuracy.
  • Promote and upsell Wyyerd Fiber services by identifying customer needs and recommending appropriate packages.
  • Document customer interactions accurately within CRM and ticketing systems.
  • Maintain up-to-date knowledge of Wyyerd Fiber’s network, services, and troubleshooting protocols.


Qualifications & Experience

  • 2+ years of customer service experience, preferably in a telecom or ISP environment.
  • Strong understanding of home networking setups including Wi-Fi , device connectivity, and speed management.
  • Experience using ticketing systems and customer management platforms.
  • Comfortable with the Google Workspace (Gmail, Docs, Sheets, etc.).
  • Typing speed of 40+ words per minute.
  • High school diploma or equivalent required; additional technical training or certifications are a plus.
  • Strong interpersonal and communication skills.
  • Ability to troubleshoot, think critically, and adapt to dynamic situations.
  • Must enjoy helping people and solving problems in a fast-paced environment.


Preferred Skills (Not Required but a Plus)

  • Tagalog speaking preferred
  • Experience supporting VoIP phone services.
  • Familiarity with network diagnostic tools (e.g., ping, speed test).
  • Understanding of fiber optic internet, networking concepts, and home networking equipment (ONTs, routers, mesh systems, etc.).

Company Description

Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd Fiber offers faster, more reliable and higher value internet with symmetrical speeds, no data caps, no contracts and no invoice surprises, and Wyyerd Fiber backs it up with superior, local customer service. Wyyerd Fiber offers a full suite of services for residences, businesses, enterprises, carriers and non-profit partners including government and education entities.