1

Customer Service Representative Accredo Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Pharmacy Technician Representative - Accredo

Tempe, AZ · On-site

$17.50 - $21.50/hr

Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for high-energy, positive individuals to join our pharmacy technician team. Members of this ...

next page

Showing results 1-20

Customer Service Representative Accredo information

See salary details

$9

$18

$26

How much do customer service representative accredo jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service representative accredo in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative Accredo?

A Customer Service Representative at Accredo is responsible for assisting patients, healthcare providers, and pharmacists with specialty medication orders and inquiries. They handle inbound calls, process prescription requests, verify insurance, and provide information about medication shipments. The role requires strong communication skills, attention to detail, and the ability to navigate healthcare systems. Representatives play a key role in ensuring patients receive their medications on time while delivering excellent customer service.

What does a customer service representative Accredo do?

A typical day as a Customer Service Representative at Accredo involves handling inbound and outbound calls to assist patients with prescription orders, benefits verification, medication refills, and insurance questions. You’ll collaborate with pharmacists, insurance representatives, and other team members to resolve issues and provide seamless support. The environment is often fast-paced, requiring attention to detail and the ability to manage multiple tasks efficiently. This variety keeps the work engaging while offering the opportunity to make a real difference in the quality of healthcare that patients receive.

What skills and qualifications are needed to thrive as a customer service representative Accredo?

To thrive as a Customer Service Representative at Accredo, you need strong communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy management systems, call center software, and possibly certification in pharmacy tech is often advantageous. Outstanding empathy, patience, active listening, and problem-solving abilities help candidates excel in this position. These skills and qualities are crucial for effectively assisting patients with medications, navigating complex insurance issues, and ensuring a positive customer experience.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with healthcare terminology, and proficiency with computer systems or customer management software can improve job prospects. Some employers may also require certification in healthcare customer service or related fields.

Is remote customer service representative at Accredo a stressful job?

A remote customer service representative at Accredo typically experiences a moderate level of stress due to handling patient inquiries and medication requests. The role requires strong communication skills and the ability to manage high call volumes, which can contribute to job stress. However, the remote environment offers flexibility that may help reduce overall stress levels for some employees.
More about Customer Service Representative Accredo jobs

What cities are hiring for Customer Service Representative Accredo jobs?

Cities with the most Customer Service Representative Accredo job openings:

What states have the most Customer Service Representative Accredo jobs?

States with the most job openings for Customer Service Representative Accredo jobs include:

Infographic showing various Customer Service Representative Accredo job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Pharmacy Technician Representative - Accredo

Tempe, AZ • On-site


CarepathRx
Health Care and Social Assistance • 1 - 5K employees

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

38th of 113 rated pharmacies

People enjoy working here

Good employer

Respectful managers


$17 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Accredo Specialty Pharmacy Pharmacy Technician

Are you passionate about working for a company on a mission to make medicine safer, more affordable, and accessible for millions of Americans? Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for high-energy, positive individuals to join our pharmacy technician team. Members of this team are tasked with ensuring prescriptions are processed and shipped appropriately so they can arrive in the hands of the 100 million patients whose health depends on their delivery. Join us in our mission to change lives!

How you'll make a difference:

  • Be a superstar in the eyes of your team and the patient. Select and retrieve appropriate quantities of medication and prepare the labels that correspond.
  • Use your expert problem solving skills to help our patients be at their best every day. Work with a skilled team to ensure patients get the medication they need in a timely manner.
  • Gain new knowledge with our systems and new relationships with your peers. You'll start with training, but you're not doing it alone. You'll enjoy a supportive environment with your peers and other teams who want you to succeed.

What you'll do:

  • Process requests for new and refill prescriptions.
  • Select and retrieve appropriate medications.
  • Verify quantities and prepare labels for bottles.
  • Send orders to pharmacy staff for completion and verification of prescription-based programs.
  • Select appropriate packing materials and prepare packages for shipment.
  • Enclose client specified materials to orders.
  • Affix shipping labels on packages and sort by carrier.
  • Clean equipment and replenish workstation supplies like pill bottles, caps, safety seals, and paper.
  • Other duties as assigned.

Work Schedule: Monday through Friday from 10:30 AM through 7:00 PM (This shift may be eligible for shift differential).

Physical Requirements:

  • Stand for lengthy periods.
  • Lift up to 50 lbs. occasionally and 20 lbs. frequently.
  • Perform repetitive motion with fingers, hands, and arms.
  • Work may be in confined areas close to machinery.
  • Work may be performed in an environment with varying levels of noise.

Why join us?

  • Health coverage effective day 1 (including medical, dental, vision).
  • Holiday, PTO and OT pay.
  • 401K with company match.
  • Tuition reimbursement.
  • Quarterly Bonuses based on team achieving key metrics.
  • Fun, friendly and unique culture – bring your whole self to work every day!

What you should have:

  • High School Diploma / GED required.
  • Arizona State Board of Pharmacy license required; Certification required.
  • Relevant experience as a Pharmacy Technician preferred.
  • Basic math skills and General PC knowledge including Microsoft Office, use of the internet and email.
  • Excellent verbal and written communication skills.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.



What CarepathRx employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom