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Customer Service Representative Accredo Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative Accredo information

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How much do customer service representative accredo jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for customer service representative accredo in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical day look like for a Customer Service Representative at Accredo?

A typical day as a Customer Service Representative at Accredo involves handling inbound and outbound calls to assist patients with prescription orders, benefits verification, medication refills, and insurance questions. You’ll collaborate with pharmacists, insurance representatives, and other team members to resolve issues and provide seamless support. The environment is often fast-paced, requiring attention to detail and the ability to manage multiple tasks efficiently. This variety keeps the work engaging while offering the opportunity to make a real difference in the quality of healthcare that patients receive.

What is a Customer Service Representative Accredo job?

A Customer Service Representative at Accredo is responsible for assisting patients, healthcare providers, and pharmacists with specialty medication orders and inquiries. They handle inbound calls, process prescription requests, verify insurance, and provide information about medication shipments. The role requires strong communication skills, attention to detail, and the ability to navigate healthcare systems. Representatives play a key role in ensuring patients receive their medications on time while delivering excellent customer service.

What are the key skills and qualifications needed to thrive in the Customer Service Representative Accredo position, and why are they important?

To thrive as a Customer Service Representative at Accredo, you need strong communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy management systems, call center software, and possibly certification in pharmacy tech is often advantageous. Outstanding empathy, patience, active listening, and problem-solving abilities help candidates excel in this position. These skills and qualities are crucial for effectively assisting patients with medications, navigating complex insurance issues, and ensuring a positive customer experience.

More about Customer Service Representative Accredo jobs
What cities are hiring for Customer Service Representative Accredo jobs? Cities with the most Customer Service Representative Accredo job openings:
What states have the most Customer Service Representative Accredo jobs? States with the most job openings for Customer Service Representative Accredo jobs include:
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Customer Service Representative Accredo jobs near you
Infographic showing various Customer Service Representative Accredo job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Associate Representative - Accredo - Hybrid

Customer Service Associate Representative - Accredo - Hybrid

Cigna

Honolulu, HI

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

28th of 881 rated healthcare providers

Job description

Summary: Our Customer Service Associate Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Responsibilities:

Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions.

Helping patients understand their pharmacy benefits better by using knowledge gained from training, problem-solving skills and added support from your team to answer patient calls effectively. While on calls, you will use expert listening skills to address patient questions and concerns empathetically and document all interactions. Job functions also include assisting patients with prescription refills, scheduling shipments and addressing billing questions.

Requirements:

  • High School Diploma / GED required
  • 1 plus year of relevant call center experience preferred
  • 1 plus year Previous medical insurance or pharmacy experience preferred
  • General PC knowledge including Microsoft Office and outlook
  • Excellent communication skills (verbal and written)
  • Empathetic and genuine customer service skills
  • Candidates must live on the island of Oahu

This is a hybrid role and requires the ability to work in person.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.


This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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