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Customer Service Representative Accredo Jobs (NOW HIRING)

Cigna

Pharmacy Technician Representative - Accredo

Kent, WA · On-site

$19.75 - $24/hr

... Services and part of The Cigna Group. We're looking for energetic and detail-oriented pharmacy ... For more than 30 years, Accredo Specialty Pharmacy has delivered dedicated, first-class care and ...

Cigna

Warehouse Representative - Accredo

Newark, DE · On-site

$16.25 - $18.50/hr

... to customers. At The Cigna Group, we are committed to your success. You will receive strong ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...

Cigna

Pharmacy Technician Representative- Accredo

Tempe, AZ · On-site

$17.50 - $21.50/hr

Accredo is looking for high-energy, positive individuals to join our pharmacy technician team ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...

Cigna

Pharmacy Technician Representative- Accredo

Tempe, AZ · On-site

$16.75 - $20.25/hr

Accredo is looking for high-energy, positive individuals to join our pharmacy technician team ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...

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How much do customer service representative accredo jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service representative accredo in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical day look like for a Customer Service Representative at Accredo?

A typical day as a Customer Service Representative at Accredo involves handling inbound and outbound calls to assist patients with prescription orders, benefits verification, medication refills, and insurance questions. You’ll collaborate with pharmacists, insurance representatives, and other team members to resolve issues and provide seamless support. The environment is often fast-paced, requiring attention to detail and the ability to manage multiple tasks efficiently. This variety keeps the work engaging while offering the opportunity to make a real difference in the quality of healthcare that patients receive.

What is a Customer Service Representative Accredo job?

A Customer Service Representative at Accredo is responsible for assisting patients, healthcare providers, and pharmacists with specialty medication orders and inquiries. They handle inbound calls, process prescription requests, verify insurance, and provide information about medication shipments. The role requires strong communication skills, attention to detail, and the ability to navigate healthcare systems. Representatives play a key role in ensuring patients receive their medications on time while delivering excellent customer service.

What are the key skills and qualifications needed to thrive in the Customer Service Representative Accredo position, and why are they important?

To thrive as a Customer Service Representative at Accredo, you need strong communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy management systems, call center software, and possibly certification in pharmacy tech is often advantageous. Outstanding empathy, patience, active listening, and problem-solving abilities help candidates excel in this position. These skills and qualities are crucial for effectively assisting patients with medications, navigating complex insurance issues, and ensuring a positive customer experience.

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Customer Service Representative Accredo jobs near you
Pharmacy Technician Representative - Accredo

Pharmacy Technician Representative - Accredo

Cigna

Kent, WA • On-site

$19.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

33rd of 872 rated healthcare providers

Job description

Are you passionate about making medicine safer, more affordable, and more accessible? Take your career to the next level with Accredo Specialty Pharmacy, a division of Evernorth Health Services and part of The Cigna Group. We're looking for energetic and detail-oriented pharmacy technician associate representatives to join our team. You'll help process and ship medications to patients who rely on us.
For more than 30 years, Accredo Specialty Pharmacy has delivered dedicated, first-class care and services for patients. We partner closely with prescribers, payers, and specialty manufacturers. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on the lives of others.
Work Schedule available:
Onsite, Monday - Friday, 8:30AM to 5PM
What you'll do:
  • Process new and refill prescription requests.
  • Select and retrieve appropriate medications.
  • Verify quantities and prepare accurate labels.
  • Send orders to pharmacy staff for completion and verification of prescription-based programs.
  • Prepare packages for shipment.
  • Clean equipment and refill workstation supplies.
  • Learn new internal systems and processes.
  • Perform other tasks as needed in a fast-paced, pharmacy production setting.

Requirements:
  • High School diploma or GED
  • Pharmacy technician license in the state of Washington
  • Basic math and computer skills (i.e. Microsoft Office)
  • Strong verbal and written communication skills
  • Strong attention to detail, accuracy, and quality
  • Willingness to work a flexible schedule to accommodate peak volume times

Physical Requirements:
  • Frequently walk, sit and/or stand while performing duties.
  • Capable of lifting up to 50 lbs as needed.

Why choose us:
  • Benefits start on Day 1
  • 18 days of PTO within a full calendar year
  • 401(k)
  • Career advancement opportunities
  • Bonus eligibility through incentive plans

Please note: This position is fully on-site and does not permit remote work. Any references to home-based internet requirements do not apply to this role.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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