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Customer Service Representative Accredo Jobs (NOW HIRING)

Cigna

Warehouse Representative - Accredo

Newark, DE · On-site

$16.25 - $18.50/hr

... to customers. At The Cigna Group, we are committed to your success. You will receive strong ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...

Cigna

Pharmacy Technician Representative- Accredo

Tempe, AZ · On-site

$17.50 - $21.50/hr

Accredo is looking for high-energy, positive individuals to join our pharmacy technician team ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...

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How much do customer service representative accredo jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer service representative accredo in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical day look like for a Customer Service Representative at Accredo?

A typical day as a Customer Service Representative at Accredo involves handling inbound and outbound calls to assist patients with prescription orders, benefits verification, medication refills, and insurance questions. You’ll collaborate with pharmacists, insurance representatives, and other team members to resolve issues and provide seamless support. The environment is often fast-paced, requiring attention to detail and the ability to manage multiple tasks efficiently. This variety keeps the work engaging while offering the opportunity to make a real difference in the quality of healthcare that patients receive.

What is a Customer Service Representative Accredo job?

A Customer Service Representative at Accredo is responsible for assisting patients, healthcare providers, and pharmacists with specialty medication orders and inquiries. They handle inbound calls, process prescription requests, verify insurance, and provide information about medication shipments. The role requires strong communication skills, attention to detail, and the ability to navigate healthcare systems. Representatives play a key role in ensuring patients receive their medications on time while delivering excellent customer service.

What are the key skills and qualifications needed to thrive in the Customer Service Representative Accredo position, and why are they important?

To thrive as a Customer Service Representative at Accredo, you need strong communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy management systems, call center software, and possibly certification in pharmacy tech is often advantageous. Outstanding empathy, patience, active listening, and problem-solving abilities help candidates excel in this position. These skills and qualities are crucial for effectively assisting patients with medications, navigating complex insurance issues, and ensuring a positive customer experience.

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Customer Service Representative Accredo jobs near you
Warehouse Representative - Accredo

Warehouse Representative - Accredo

Cigna

Newark, DE • On-site

$16.25 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

34th of 870 rated healthcare providers

Job description

As a Warehouse Representative, you will playan important rolein ensuring products are received, handled, and stored safely and accurately within our warehouse and pharmacy environment. This role is ideal for someone who enjoys hands-on work, valuesorganizationand accuracy, and wants to be part of a team that supports delivering critical healthcare products to customers.

At The Cigna Group, we are committed to your success. You will receive strong benefits starting on day one, along with opportunities to grow your career within a stable and supportive organization.

Key Responsibilities

- Safely unload and inspect incoming shipments, verifying product counts and condition against purchase orders

-Operatewarehouse equipment such as forklifts, pallet jacks, carts, and other tools safely

- Accurately enter and retrieve data using computers and handheld scanners

-Maintaininventory including stocking shelves, rotating product, andidentifyingexpired items

- Perform inventory counts and audits

- Communicate discrepancies or issuesin a timely manner

-Maintainclean and organized work areas

- Supportadditionalwarehouse tasks as needed

Requirements

- Schedule: Sunday through Thursday, 8:00 AM - 4:30 PM

- At least 1 year of relevant warehouse or distribution experience

- Strong attention to detail and ability to compare data

- Basic math, computer, and communication skills

- Ability tolift upto 50 pounds and perform physical tasks throughout the shift

- Ability to stand or walk for the full shift

- Ability to read small print

- Flexibility to support workload demands

- DSCSA experience preferred

Why JoinTheCigna Group

- Medical, dental, and vision coverage starting Day 1

- Paid time off and company holidays

- Education reimbursement

- Competitive benefits package

- Opportunities for growth and career advancement

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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