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Online Humana Customer Service Representative Jobs

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... online in the U.S. under the brands Lend Nation and 310-Loan in Canada. QCHI provides consumers ...

QCHI

Customer Service Representative

Hueytown, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

New

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$15/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... online in the U.S. under the brands Lend Nation and 310-Loan in Canada. QCHI provides consumers ...

Tree Guardians

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

Customer Service Representative Joseph Tree is looking for a customer service representative as the ... Online Lead Management * Respond promptly to website inquiries and online quote requests. * Contact ...

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Showing results 21-40

All JobsOnline Humana Customer Service Representative Jobs

Online Humana Customer Service Representative information

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$26

How much do online humana customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online humana customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Online Humana Customer Service Representative vs Online UnitedHealth Customer Service Representative?

AspectOnline Humana Customer Service RepresentativeOnline UnitedHealth Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance certifications may be preferred
Work EnvironmentRemote, home-based customer support for health insurance membersRemote, home-based support for UnitedHealth insurance members
Employer & Industry UsageHumana, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support for health insurance members in a remote setting. The main differences lie in the employer and specific insurance products. Candidates should review each company's requirements and benefits to determine the best fit.

What are some common challenges faced by Online Humana Customer Service Representatives, and how can they be successfully managed?

Online Humana Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing complex health insurance questions, and maintaining empathy during difficult interactions. Success in this role involves staying organized, using available digital resources efficiently, and developing strong communication skills to de-escalate stressful situations. Ongoing training and support from team leads are also available to help representatives stay updated on policy changes and enhance problem-solving abilities, creating a collaborative and supportive work environment.

What are the key skills and qualifications needed to thrive as an Online Humana Customer Service Representative?

To thrive as an Online Humana Customer Service Representative, you need a solid understanding of health insurance products, company policies, and strong problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and secure data entry platforms is often required. Exceptional communication, patience, and active listening skills are crucial for building rapport and resolving customer issues efficiently. These competencies ensure accurate information delivery, high customer satisfaction, and effective support in a digital customer service environment.

What is an Online Humana Customer Service Representative?

An Online Humana Customer Service Representative is a professional who provides assistance to Humana customers through digital channels such as chat, email, or web portals. They help answer questions about health insurance plans, resolve billing or claims issues, and guide members through online resources. Their role is to ensure customers have a positive experience and receive timely, accurate information regarding their Humana services. Representatives are trained in company policies, HIPAA regulations, and customer service best practices. This position often allows for remote work and flexible hours.
More about Online Humana Customer Service Representative jobs
What cities are hiring for Online Humana Customer Service Representative jobs? Cities with the most Online Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
What states have the most Online Humana Customer Service Representative jobs? States with the most job openings for Online Humana Customer Service Representative jobs include:
What job categories do people searching Online Humana Customer Service Representative jobs look for? The top searched job categories for Online Humana Customer Service Representative jobs are:
Online Humana Customer Service Representative jobs near you
Infographic showing various Online Humana Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Efficient Air Service LLC

Riverdale, NJ • On-site

$17 - $24/hr

Other

Medical, Life, Retirement, PTO

Posted 23 days ago

Job description

Ready for a Career - Not Just a Job?
Efficient Air Service is looking for an enthusiastic, ambitious, and detail-oriented Customer Service Representative (CSR) to join our dynamic team!
If you thrive in a fast-paced environment, love helping people, and enjoy problem-solving, we have the perfect role for you. We offer more than just a job - we provide a career path with competitive pay, generous commissions, 401(k), and health benefits.
POSITION OVERVIEW:
  • Highlights: Work with an experienced team that prioritizes its employees and customers.
  • Job Type: Customer Service Representative
  • Work Hours: Full-time - Monday through Friday, 8:00 AM to 4:30 PM
  • Hourly Compensation: $17-24hr
  • Benefits: Medical, life insurance, a 401K with match, PTO, and year-round work.
  • Location: Riverdale, NJ
CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
  • High School diploma or equivalent
  • 1-3 years of customer service and/or HVAC dispatcher experience
  • Intermediate knowledge of concepts, practices, and procedures related to dispatching
  • Excellent grammar and writing skills
  • Great phone skills are required!
  • Light Sales experience a plus
  • Proficient in Microsoft Office applications (Outlook, Excel, Word)
  • Customer service skills
  • Physical ability to sit for long periods of time

- HVAC office experience a plus but not required.
- Knowledge of Service Titan and Quickbooks is a plus!
Can you work accurately and efficiently in a fast-paced, high-volume atmosphere? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this HVAC CSR dispatching position!
THE HISTORY AND CORE VALUES THAT GUIDE EFFICIENT AIR SERVICE
Efficient Air Service, a family-owned business established in 2005 by Albert Balonze, has been built on a foundation of excellence, trust, and commitment to outstanding service. From day one, we've taken pride in delivering honest, high-quality work, and have earned the loyalty of repeat customers through integrity and reliability.
Our highly trained staff bring a confident, can-do attitude to every job, ensuring 100% satisfaction with each service we provide. Whether in the field or in the office, we foster a supportive, fast-paced environment where teamwork and positivity thrive. Our employees are at the heart of our company, and we celebrate their individual and collective achievements as the driving force behind our success.
As we grow, we remain deeply committed to our core values---upholding excellence in everything we do, maintaining a positive attitude, delivering exceptional service, and building trust with both our employees and customers. These principles continue to guide us, helping us preserve the personal touch of a small business while expanding our reach and impact.

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