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How much do capgemini csr jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for capgemini csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Capgemini CSR job?

A Capgemini CSR (Customer Service Representative) job involves assisting customers by addressing inquiries, resolving issues, and providing support for products or services. CSRs communicate via phone, email, or chat to ensure customer satisfaction and adherence to company policies. Strong communication, problem-solving skills, and the ability to handle customer concerns efficiently are essential for this role. Capgemini provides training and development opportunities to help employees succeed in customer service positions.

What are the key skills and qualifications needed to thrive in the Capgemini Csr position, and why are they important?

To thrive as a Capgemini CSR (Customer Service Representative), you generally need strong communication skills, a customer-centric mindset, and at least a high school diploma or equivalent. Familiarity with CRM platforms such as Salesforce or Zendesk, and proficiency in Microsoft Office tools, are commonly expected, and some roles may require specific industry or product training. Outstanding problem-solving abilities, patience, and adaptability help candidates stand out in this fast-paced environment. These qualities are vital for delivering efficient and positive customer experiences while supporting Capgemini's reputation for excellence.

What are the typical responsibilities of a Capgemini CSR on a daily basis?

A Capgemini CSR is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and providing solutions in a timely manner. Daily tasks may include logging service requests in CRM systems, escalating complex problems to specialized teams, and following up to ensure customer satisfaction. CSRs collaborate closely with support, technical, and management teams to resolve concerns efficiently. This role often involves working in a structured, team-oriented environment where effective communication and customer focus are highly valued.

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Capgemini Csr jobs near you
Customer Service Representative (CSR)

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

We're Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18-$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:
  • $18-$22/hour based on experience and capability
  • Performance-based incentive opportunities
  • Pay increases tied to performance and capability
  • Health Insurance + Retirement Plan
  • Paid Holidays + PTO

What You'll Do:
  • Answer customer calls and schedule service appointments
  • Communicate with customers and technicians throughout the day
  • Maintain accurate customer and job information
  • Support general administrative and office functions
  • Help keep daily operations organized and moving forward

What You'll Bring:
  • Customer service, office, retail, hospitality, or administrative experience preferred
  • Strong communication and organizational skills
  • Comfortable using computers and software systems
  • Professional, dependable, and willing to learn
  • Ability to stay productive as priorities change

Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.

Apply