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Apac Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Apac Customer Service Representative information

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How much do apac customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for apac customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an APAC Customer Service Representative do?

An APAC Customer Service Representative is responsible for assisting customers from the Asia-Pacific (APAC) region by addressing their inquiries, resolving issues, and providing product or service information. They often handle communication through phone, email, or chat, ensuring a positive customer experience while considering cultural and language differences specific to the APAC market. Their role may also involve processing orders, troubleshooting problems, and escalating complex issues to higher support levels. Strong communication skills, cultural awareness, and knowledge of local regulations are important for success in this position.

What are the key skills and qualifications needed to thrive as an APAC Customer Service Representative, and why are they important?

To thrive as an APAC Customer Service Representative, you need strong communication skills, proficiency in local languages, and a good understanding of customer service principles, often supported by a diploma or degree. Familiarity with CRM systems, ticketing platforms, and general office software is commonly required. Patience, cultural sensitivity, and problem-solving abilities help build rapport and resolve issues effectively with diverse customers. These skills and qualities are essential for delivering high-quality support, ensuring customer satisfaction, and navigating the multicultural APAC region.

How does an APAC Customer Service Representative typically handle communication across different time zones and cultures?

As an APAC Customer Service Representative, you'll often interact with customers from various countries within the Asia-Pacific region, each with its own time zones and cultural expectations. This requires flexibility in working hours, as well as sensitivity to local customs and communication styles. Adapting your approach—such as using clear, simple language and being mindful of local holidays—helps build rapport and resolve issues efficiently. Training and support from your company usually provide guidelines and resources to ensure effective cross-cultural communication.

What is the difference between Apac Customer Service Representative vs Customer Support Specialist?

AspectApac Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; certifications in customer service are a plus
Work EnvironmentCall centers, online support, or retail settings in APAC regionCall centers, online platforms, or retail environments globally
Industry UsagePrimarily in companies serving APAC marketsAcross various industries worldwide, including tech, retail, and telecom
Common Search/ComparisonYesYes

The Apac Customer Service Representative typically handles customer inquiries within the APAC region, often requiring regional language skills and regional knowledge. The Customer Support Specialist has a broader scope, supporting customers globally across multiple industries. While both roles require strong communication skills and similar credentials, the regional focus distinguishes the Apac Customer Service Representative from the more globally oriented Customer Support Specialist.

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Apac Customer Service Representative jobs near you
Infographic showing various Apac Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Kansas City, MO • On-site

$15.50 - $21.25/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Spectrum Mobile Customer Service Representative

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

Responsibilities

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

Apply