1

Apac Customer Service Representative Jobs (NOW HIRING)

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

next page

Showing results 1-20

Apac Customer Service Representative information

See salary details

$9

$18

$26

How much do apac customer service representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for apac customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Apac Customer Service Representative vs Customer Support Specialist?

AspectApac Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; certifications in customer service are a plus
Work EnvironmentCall centers, online support, or retail settings in APAC regionCall centers, online platforms, or retail environments globally
Industry UsagePrimarily in companies serving APAC marketsAcross various industries worldwide, including tech, retail, and telecom
Common Search/ComparisonYesYes

The Apac Customer Service Representative typically handles customer inquiries within the APAC region, often requiring regional language skills and regional knowledge. The Customer Support Specialist has a broader scope, supporting customers globally across multiple industries. While both roles require strong communication skills and similar credentials, the regional focus distinguishes the Apac Customer Service Representative from the more globally oriented Customer Support Specialist.

What are the key skills and qualifications needed to thrive as an APAC Customer Service Representative, and why are they important?

To thrive as an APAC Customer Service Representative, you need strong communication skills, proficiency in local languages, and a good understanding of customer service principles, often supported by a diploma or degree. Familiarity with CRM systems, ticketing platforms, and general office software is commonly required. Patience, cultural sensitivity, and problem-solving abilities help build rapport and resolve issues effectively with diverse customers. These skills and qualities are essential for delivering high-quality support, ensuring customer satisfaction, and navigating the multicultural APAC region.

What does an APAC Customer Service Representative do?

An APAC Customer Service Representative is responsible for assisting customers from the Asia-Pacific (APAC) region by addressing their inquiries, resolving issues, and providing product or service information. They often handle communication through phone, email, or chat, ensuring a positive customer experience while considering cultural and language differences specific to the APAC market. Their role may also involve processing orders, troubleshooting problems, and escalating complex issues to higher support levels. Strong communication skills, cultural awareness, and knowledge of local regulations are important for success in this position.

How does an APAC Customer Service Representative typically handle communication across different time zones and cultures?

As an APAC Customer Service Representative, you'll often interact with customers from various countries within the Asia-Pacific region, each with its own time zones and cultural expectations. This requires flexibility in working hours, as well as sensitivity to local customs and communication styles. Adapting your approach—such as using clear, simple language and being mindful of local holidays—helps build rapport and resolve issues efficiently. Training and support from your company usually provide guidelines and resources to ensure effective cross-cultural communication.
More about Apac Customer Service Representative jobs
What cities are hiring for Apac Customer Service Representative jobs? Cities with the most Apac Customer Service Representative job openings:
Infographic showing various Apac Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Cypress Bank

Pittsburg, TX • On-site

$13 - $17.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative Job Description

Job Title: Customer Service Representative (CSR) - Branch/Dept.: Pittsburg

EEO Job Category: Administrative Support - Reports to: Harold Kennington

FLSA Status: Non-exempt - Last Update: May 4, 2026

Essential Functions

  • Meet and greet customers.
  • Open and process new accounts, including DDA, savings and certificates of deposit.
  • Follow procedures prescribed in the Bank's Customer Identification Program.
  • Assist customers with online banking needs, such as initial set-up and troubleshooting.
  • Cross-sell the Bank's services and products.
  • Research and answer customer inquiries; quote products and rates.
  • Process customer check orders.
  • Assist in answering the telephone and transferring calls to the appropriate personnel.
  • Research, verify account information, and resolve problems for customers as necessary.
  • Perform safe deposit box services.
  • Redeem U.S. savings bonds.
  • Process collection items.
  • Receive and enter customer wires.
  • Assist customers with debit cards: ordering, re-ordering, and reporting as lost/stolen.

Additional Responsibilities

  • Participate in initial and periodic training.
  • Perform other duties, as assigned.

Required Education, Experience, and Skills

  • High school diploma or equivalent preferred.
  • One year's banking experience, preferably as CSR.
  • Bilingual preferred.
  • Understanding responsibilities under the Bank Secrecy Act
  • Interpersonal skills to represent the Bank positively with customers and other employees.
  • Ability to maintain confidentiality of Bank records and customer transactions.
  • Working knowledge of Microsoft Word and Excel.
  • This position requires lifting up to 25 lbs.
  • Equipment Used
  • Computer
  • Document scanner
  • Ten-key calculator