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Apac Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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All JobsApac Customer Service Representative Jobs

Apac Customer Service Representative information

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$18

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How much do apac customer service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for apac customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Apac Customer Service Representative vs Customer Support Specialist?

AspectApac Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; certifications in customer service are a plus
Work EnvironmentCall centers, online support, or retail settings in APAC regionCall centers, online platforms, or retail environments globally
Industry UsagePrimarily in companies serving APAC marketsAcross various industries worldwide, including tech, retail, and telecom
Common Search/ComparisonYesYes

The Apac Customer Service Representative typically handles customer inquiries within the APAC region, often requiring regional language skills and regional knowledge. The Customer Support Specialist has a broader scope, supporting customers globally across multiple industries. While both roles require strong communication skills and similar credentials, the regional focus distinguishes the Apac Customer Service Representative from the more globally oriented Customer Support Specialist.

What are the key skills and qualifications needed to thrive as an APAC Customer Service Representative, and why are they important?

To thrive as an APAC Customer Service Representative, you need strong communication skills, proficiency in local languages, and a good understanding of customer service principles, often supported by a diploma or degree. Familiarity with CRM systems, ticketing platforms, and general office software is commonly required. Patience, cultural sensitivity, and problem-solving abilities help build rapport and resolve issues effectively with diverse customers. These skills and qualities are essential for delivering high-quality support, ensuring customer satisfaction, and navigating the multicultural APAC region.

What does an APAC Customer Service Representative do?

An APAC Customer Service Representative is responsible for assisting customers from the Asia-Pacific (APAC) region by addressing their inquiries, resolving issues, and providing product or service information. They often handle communication through phone, email, or chat, ensuring a positive customer experience while considering cultural and language differences specific to the APAC market. Their role may also involve processing orders, troubleshooting problems, and escalating complex issues to higher support levels. Strong communication skills, cultural awareness, and knowledge of local regulations are important for success in this position.

How does an APAC Customer Service Representative typically handle communication across different time zones and cultures?

As an APAC Customer Service Representative, you'll often interact with customers from various countries within the Asia-Pacific region, each with its own time zones and cultural expectations. This requires flexibility in working hours, as well as sensitivity to local customs and communication styles. Adapting your approach—such as using clear, simple language and being mindful of local holidays—helps build rapport and resolve issues efficiently. Training and support from your company usually provide guidelines and resources to ensure effective cross-cultural communication.
More about Apac Customer Service Representative jobs
What cities are hiring for Apac Customer Service Representative jobs? Cities with the most Apac Customer Service Representative job openings:
What job categories do people searching Apac Customer Service Representative jobs look for? The top searched job categories for Apac Customer Service Representative jobs are:
Apac Customer Service Representative jobs near you
Infographic showing various Apac Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 19% Locum Tenens, 61% As Needed, 18% Full Time, and 2% Summer. Highlights an 75% Physical, 5% Hybrid, and 20% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR (Customer Service Rep)

Summers Plumbing Heating & Cooling - Columbus

Columbus, IN • On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!

We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)

As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.

A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!

QUALIFICATIONS

  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!

WORK SCHEDULE

Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.

ARE YOU READY TO JOIN OUR TEAM?

If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!

Location: 47201