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Manager At&T Customer Service Representative Jobs in Florida

Customer Service Representative

Deerfield Beach, FL · On-site

$15.25 - $20.75/hr

At Mr. Rooter Plumbing, you don't need prior customer service experience or college degrees to join ... After your initial training, you'll be in you'll work with management and dispatchers delivering a ...

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Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering ...

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Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering ...

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Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering ...

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Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering ...

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This role is responsible for delivering excellent customer service, managing the repair process ... Collision Care Xpress knows that automotive repair isn't just about fixing cars. Our customers need ...

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Manager At T Customer Service Representative information

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

What cities in Florida are hiring for Manager At&T Customer Service Representative jobs?

Cities in Florida with the most Manager At&T Customer Service Representative job openings:

Infographic showing various Manager At&T Customer Service Representative job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

AT&T- Customer Service & Account Reps Needed

Excel Management Group

Panama City, FL • On-site

Full-time

Re-posted 24 days ago


Job description

Company Description

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while,  fostering our team's growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivebring quality and results. Excel Management Group values teamwork within our agency and strives for good partnerships across all platforms.

Job Description

Enthusiastic, Sports Minded Reps Needed - Perfect for New Grads!

Talk sports, movies, and entertainment while building a career representing DIRECTV, the world's number one satellite entertainment company.

At EMG, we work inside some of the world's largest retailers acquiring new customers for Direct, helping directv promote their new products and services. Helping Directv build and enhance their marketing leading brand.

We offer a Competitive Hourly Wage (Based on 40 hours), PLUS omission and Weekly Bonuses. Our representatives receive a Guaranteed Pay Check at the end of each week. Our commission plan is very attractive. The most successful employees earn well above their guarantee!

The sky is the limit as we have the opportunity to staff hundreds of retail locations throughout the country.

Qualifications

We are looking for future leaders to grow into management roles within our company while focusing on the following areas:

~ Development of marketing campaigns and strategies

~ Customer Service and client Acquisition

~ Implementation of product launches

~ Rigorous leadership training

~ Those that excel leading and training others may be provided with the opportunity to open their own business representing our clients

~ In-store promotional advertising

If you are a candidate looking for a opportunity to grow with us in an exciting, fast- paced career, THEN APPLY TODAY!

THESE POSITIONS ARE IMMEDIATE AND FULL-TIME!

Management will review all submitted resumes and contact those they feel are most qualified.

THIS IS NOT A DOOR TO DOOR SALES OR TELEMARKETING POSITION!

Additional Information

All your information will be kept confidential according to EEO guidelines.