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Att Customer Service Jobs (NOW HIRING)

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W1N Sales is hiring ambitious individuals to join our AT&T Sales & Customer Service Team -- no prior experience needed. We specialize in face-to-face, direct sales and brand representation for an ...

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W1N Sales is hiring ambitious individuals to join our AT&T Sales & Customer Service Team -- no prior experience needed. We specialize in face-to-face, direct sales and brand representation for an ...

Manager-Customer Service

Richardson, TX · On-site

$79K - $118K/yr

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Oversee and guide customer service operations, ensuring efficient resolution of escalated issues ...

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Retail Store Manager 1

Mckinley, MN · On-site

$66K - $99K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

Retail Store Manager 1

Sunnyvale, CA · On-site

$66K - $99K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

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Entry-Level Retail Marketing Lead In-Store Retail Sales | AT&T Authorized Partner Immediate Start ... If you have customer service experience and enjoy working with people, you already have a strong ...

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations ... ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs ...

Retail Store Manager

Kilauea, HI · On-site

$55K - $82K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Be Seen First

Entry-Level Retail Marketing Lead In-Store Retail Sales | AT&T Authorized Partner Immediate Start ... If you have customer service experience and enjoy working with people, you already have a strong ...

Retail Store Manager 3

Wrightsboro, TX · On-site

$55K - $82K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

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Att Customer Service information

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How much do att customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for att customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are AT&T Customer Service representatives?

AT&T Customer Service representatives are professionals who assist customers with inquiries, technical issues, billing questions, and product or service support related to AT&T’s offerings. They interact with customers via phone, chat, email, or in-person at retail locations to resolve problems and ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting device problems to processing payments and explaining service plans. Their primary goal is to provide efficient, courteous, and knowledgeable support to AT&T customers.

What are some common challenges faced by AT&T Customer Service representatives and how can they be addressed?

AT&T Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult or frustrated customers, and staying updated on constantly evolving products and services. To address these, representatives benefit from strong communication skills, patience, and ongoing training provided by AT&T. Supportive team environments and access to internal knowledge bases also help employees resolve issues efficiently and maintain positive customer interactions.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex client accounts.

What is the difference between Att Customer Service vs Att Technical Support?

AspectAtt Customer ServiceAtt Technical Support
Primary FocusHandling customer inquiries, billing, account issuesResolving technical problems, troubleshooting devices and services
Required SkillsCustomer communication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, technical certifications
Work EnvironmentCall centers, customer service departmentsTechnical support centers, remote or on-site
Common CertificationsCustomer service certifications, product trainingTechnical certifications, network or hardware certifications

Att Customer Service focuses on assisting customers with billing, account management, and general inquiries, while Att Technical Support involves resolving technical issues related to devices and services. Both roles require strong communication skills, but technical support demands more technical expertise and certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.

Is AT&T customer service representative a good job?

AT&T customer service representative is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company systems. The job typically offers full-time hours, benefits, and training, but may involve high call volumes and performance targets. Overall, it can be a stable entry-level position for those interested in customer support roles.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Some roles may also include performance bonuses and benefits such as health insurance and paid time off.

Is it easy to get hired at AT&T?

Getting hired as an AT&T Customer Service representative typically involves submitting an online application, passing a skills assessment, and completing an interview. The hiring process can vary in length depending on location and the number of applicants, but strong communication skills and customer service experience can improve chances of success.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and ticketing software is typically required. Outstanding patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving issues. These skills ensure customer satisfaction, efficient service delivery, and brand loyalty in a competitive telecommunications environment.
More about Att Customer Service jobs
What cities are hiring for Att Customer Service jobs? Cities with the most Att Customer Service job openings:
What states have the most Att Customer Service jobs? States with the most job openings for Att Customer Service jobs include:
Infographic showing various Att Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
AT&T Customer Service & Sales Representative -Weekly Pay!

AT&T Customer Service & Sales Representative -Weekly Pay!

Clarity Enterprises Inc.

West Des Moines, IA • On-site

$700 - $1.5K/hr

Full-time

Posted 22 days ago


Job description

As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities.
What you'll be doing As a Customer Service & Sales Representative:

  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
  • Keep records of customer interactions and process customer accounts
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage the customer

What you bring to the table:

  • Excellent verbal and written communication skills
  • Always maintain a positive and professional demeanor.
  • High School Diploma

What we'll bring?

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

  • Flexible and virtual work options (if applicable)
  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career
  • Ability to learn quickly
  • A positive, professional attitude
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Enthusiastic, passionate, and friendly personality

We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be?

Apply to join our team today!