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Att Customer Service Jobs (NOW HIRING)

W1N Sales Incorporated

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AT&T Sales & Customer Service

Alpharetta, GA · On-site

$1.0K/wk

W1N Sales is hiring ambitious individuals to join our AT&T Sales & Customer Service Team -- no prior experience needed. We specialize in face-to-face, direct sales and brand representation for an ...

W1N Sales Incorporated

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AT&T Sales & Customer Service

Alpharetta, GA · On-site

$1.0K/wk

W1N Sales is hiring ambitious individuals to join our AT&T Sales & Customer Service Team -- no prior experience needed. We specialize in face-to-face, direct sales and brand representation for an ...

AT&T

Call Center Customer Service Representative

Mesa, AZ · On-site

$25.02/hr

This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations ... ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs ...

Infojini Inc

Customer Service

Middletown, NJ

$17.25 - $23/hr

... AT&T internal groups Preparing purchase orders and obtaining approvals Preparing bill triggers to submit into billing organization for invoice generation Reviewing and obtaining approvals for ...

AT&T

$57K - $85K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Bellavant Group Inc

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Customer Service & Sales Representative

Lynn, MA · On-site

$800 - $1.2K/wk

... Customer Service & Sales team ... We partner with AT&T , one of the biggest names in telecommunications, and help bring their ...

New

AT&T

Assistant Store Manager

San Jose, CA

$57K - $85K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

AT&T

Principal Product Manager, AT&T Guarantee

Dallas, TX · On-site

$158K - $237K/yr

The AT&T Guarantee is not just a slogan-it's a customer promise backed by data, reliability, and ... services. * Proven track record of leading complex products through the full lifecycle, from vision ...

Bellavant Group Inc

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Customer Service & Sales Representative

Lynn, MA · On-site

$800 - $1.2K/wk

... Customer Service & Sales team ... We partner with AT&T , one of the biggest names in telecommunications, and help bring their ...

New

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Att Customer Service information

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How much do att customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for att customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are AT&T Customer Service representatives?

AT&T Customer Service representatives are professionals who assist customers with inquiries, technical issues, billing questions, and product or service support related to AT&T’s offerings. They interact with customers via phone, chat, email, or in-person at retail locations to resolve problems and ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting device problems to processing payments and explaining service plans. Their primary goal is to provide efficient, courteous, and knowledgeable support to AT&T customers.

What are some common challenges faced by AT&T Customer Service representatives and how can they be addressed?

AT&T Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult or frustrated customers, and staying updated on constantly evolving products and services. To address these, representatives benefit from strong communication skills, patience, and ongoing training provided by AT&T. Supportive team environments and access to internal knowledge bases also help employees resolve issues efficiently and maintain positive customer interactions.

What is the difference between Att Customer Service vs Att Technical Support?

AspectAtt Customer ServiceAtt Technical Support
Primary FocusHandling customer inquiries, billing, account issuesResolving technical problems, troubleshooting devices and services
Required SkillsCustomer communication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, technical certifications
Work EnvironmentCall centers, customer service departmentsTechnical support centers, remote or on-site
Common CertificationsCustomer service certifications, product trainingTechnical certifications, network or hardware certifications

Att Customer Service focuses on assisting customers with billing, account management, and general inquiries, while Att Technical Support involves resolving technical issues related to devices and services. Both roles require strong communication skills, but technical support demands more technical expertise and certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and ticketing software is typically required. Outstanding patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving issues. These skills ensure customer satisfaction, efficient service delivery, and brand loyalty in a competitive telecommunications environment.
More about Att Customer Service jobs
What cities are hiring for Att Customer Service jobs? Cities with the most Att Customer Service job openings:
What states have the most Att Customer Service jobs? States with the most job openings for Att Customer Service jobs include:
What job categories do people searching Att Customer Service jobs look for? The top searched job categories for Att Customer Service jobs are:
Att Customer Service jobs near you
Infographic showing various Att Customer Service job openings in the United States as of July 2026, with employment types broken down into 40% Locum Tenens, 1% As Needed, 49% Full Time, 1% Part Time, 2% Contract, and 7% Summer. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

405th of 451 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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