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Customer Service Marketing Jobs (NOW HIRING)

Masimo

Sr Manager, Service Marketing

Irvine, CA · On-site

$149K - $175K/yr

Partner with Global Sales and Technical Service to understand current customer needs and translate insights into effective marketing initiatives. * Develop strong relationships with regional channel ...

Masimo

Sr Manager, Service Marketing

Irvine, CA · On-site

$149K - $175K/yr

Partner with Global Sales and Technical Service to understand current customer needs and translate insights into effective marketing initiatives. * Develop strong relationships with regional channel ...

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Customer Service Marketing information

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How much do customer service marketing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service marketing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Customer Service Marketing professional typically collaborate with other departments to enhance customer experience?

Customer Service Marketing professionals often work closely with sales, product development, and traditional marketing teams to align messaging and address customer feedback. By sharing insights from customer interactions, they help inform product improvements and targeted campaigns. Regular cross-departmental meetings and collaborative projects are common, ensuring that customer needs are addressed holistically and marketing strategies are continually refined based on real-world feedback.

What is customer service marketing?

Customer service marketing is the practice of using customer service interactions as opportunities to promote a brand, improve customer satisfaction, and drive sales. It involves integrating marketing strategies into customer support channels, ensuring that every touchpoint delivers value and reinforces the company's message. This approach helps build stronger relationships with customers, encourages loyalty, and can turn satisfied clients into brand advocates. By aligning customer service with marketing goals, companies can differentiate themselves in a competitive marketplace.

What is the difference between Customer Service Marketing vs Customer Support Specialist?

AspectCustomer Service MarketingCustomer Support Specialist
Required CredentialsMarketing knowledge, communication skills, sometimes marketing certificationsCustomer service experience, communication skills, technical knowledge
Work EnvironmentOffice, marketing teams, customer engagement platformsCall centers, support desks, online chat platforms
Employer & Industry UsageMarketing departments across various industriesCustomer service departments in retail, tech, telecom
Search & Comparison IntentUnderstanding marketing roles involving customer engagementProviding direct customer support and issue resolution

Customer Service Marketing focuses on engaging customers through marketing strategies, campaigns, and communication to promote products or services. In contrast, Customer Support Specialists handle direct customer inquiries, troubleshoot issues, and provide technical or service assistance. While both roles require strong communication skills, Customer Service Marketing emphasizes marketing knowledge and customer engagement, whereas Customer Support Specialists focus on problem-solving and technical support.

What are the key skills and qualifications needed to thrive as a Customer Service Marketing professional, and why are they important?

To thrive as a Customer Service Marketing professional, you need a solid understanding of marketing principles, customer relationship management (CRM), and often a degree in marketing, communications, or a related field. Familiarity with CRM platforms like Salesforce, digital marketing tools, and analytics software is typically required. Outstanding interpersonal skills, problem-solving ability, and adaptability help you connect with customers and respond effectively to their needs. These skills are crucial for building brand loyalty and driving business growth through positive customer experiences.
More about Customer Service Marketing jobs
What cities are hiring for Customer Service Marketing jobs? Cities with the most Customer Service Marketing job openings:
What states have the most Customer Service Marketing jobs? States with the most job openings for Customer Service Marketing jobs include:
What job categories do people searching Customer Service Marketing jobs look for? The top searched job categories for Customer Service Marketing jobs are:
Customer Service Marketing jobs near you
Infographic showing various Customer Service Marketing job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 90% Full Time, 2% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry Level Customer Service & Marketing

Non-Stop Marketing

Oshkosh, WI • On-site

$41K - $51K/yr

Full-time

Posted 9 days ago

Job description

Company Description
Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies.
Job Description
*IMMEDIATE HIRE* - Entry Level Customer Service & Marketing
Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement.
OPPORTUNITY:
Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company.
Qualifications
Our clients are all industry leaders thus we are selective about who we bring into our company to represent them.
If you have the following qualifications we are interested in meeting with you:
• Outstanding communication skills both verbal & written
• Able to prioritize and work independently with minimal supervision
• Able to work effectively in a team environment
• Detail-oriented and the ability to follow up on tasks
• Work effectively under pressure and maintain a positive attitude
• Capable of multi-tasking, prioritizing, and managing time efficiently
• To be the best in our industry, we have to have the best people working for us.
• Providing the right work environment is important to us.
We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.
Additional Information
Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire.
Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities.
Check out our website! http://www.non-stopmarketing.com/
Like us on Facebook! https://www.facebook.com/NonStopMarketing/
Visit us on Google Plus! https://plus.google.com/+NonStopMarketingOshkosh/posts
Connect with us on LinkedIn! https://www.linkedin.com/company/non-stop-marketing-inc.?trk=biz-companies-cym
Follow us on Twitter! https://twitter.com/Non_StopMarket

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