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Customer Service Marketing Jobs (NOW HIRING)

Rank 1 Marketing

Customer Service Representative

Wichita, KS

$14.25 - $19.50/hr

Rank 1 Marketing, Inc. works hand in hand with some of the biggest clients in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each ...

Rank 1 Marketing

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Rank 1 Marketing, Inc. works hand in hand with some of the biggest clients in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each ...

Byrne Dairy

Customer Service Representative

Weedsport, NY · On-site

$41K - $45K/yr

Customer Service Representative The Customer Service Representative serves as the primary point of ... Community Marketing * Manage donation and sponsorship requests from community organizations.

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How much do customer service marketing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service marketing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer service marketing?

Customer service marketing is the practice of using customer service interactions as opportunities to promote a brand, improve customer satisfaction, and drive sales. It involves integrating marketing strategies into customer support channels, ensuring that every touchpoint delivers value and reinforces the company's message. This approach helps build stronger relationships with customers, encourages loyalty, and can turn satisfied clients into brand advocates. By aligning customer service with marketing goals, companies can differentiate themselves in a competitive marketplace.

How does a customer service marketing professional typically collaborate with other departments to enhance customer experience?

Customer Service Marketing professionals often work closely with sales, product development, and traditional marketing teams to align messaging and address customer feedback. By sharing insights from customer interactions, they help inform product improvements and targeted campaigns. Regular cross-departmental meetings and collaborative projects are common, ensuring that customer needs are addressed holistically and marketing strategies are continually refined based on real-world feedback.

What are the key skills and qualifications needed to thrive as a customer service marketing professional, and why are they important?

To thrive as a Customer Service Marketing professional, you need a solid understanding of marketing principles, customer relationship management (CRM), and often a degree in marketing, communications, or a related field. Familiarity with CRM platforms like Salesforce, digital marketing tools, and analytics software is typically required. Outstanding interpersonal skills, problem-solving ability, and adaptability help you connect with customers and respond effectively to their needs. These skills are crucial for building brand loyalty and driving business growth through positive customer experiences.

What is the difference between Customer Service Marketing vs Customer Support Specialist?

AspectCustomer Service MarketingCustomer Support Specialist
Required CredentialsMarketing knowledge, communication skills, sometimes marketing certificationsCustomer service experience, communication skills, technical knowledge
Work EnvironmentOffice, marketing teams, customer engagement platformsCall centers, support desks, online chat platforms
Employer & Industry UsageMarketing departments across various industriesCustomer service departments in retail, tech, telecom
Search & Comparison IntentUnderstanding marketing roles involving customer engagementProviding direct customer support and issue resolution

Customer Service Marketing focuses on engaging customers through marketing strategies, campaigns, and communication to promote products or services. In contrast, Customer Support Specialists handle direct customer inquiries, troubleshoot issues, and provide technical or service assistance. While both roles require strong communication skills, Customer Service Marketing emphasizes marketing knowledge and customer engagement, whereas Customer Support Specialists focus on problem-solving and technical support.

Is marketing a customer service job?

Customer Service Marketing roles combine elements of customer service and marketing, focusing on engaging with customers to promote products or services and improve customer satisfaction. These jobs often require strong communication skills, knowledge of marketing strategies, and the ability to handle customer inquiries effectively.
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What states have the most Customer Service Marketing jobs?

States with the most job openings for Customer Service Marketing jobs include:

What job categories do people searching Customer Service Marketing jobs look for?

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Customer Service Marketing jobs near you
Infographic showing various Customer Service Marketing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Marketing Customer Service Representative

1101 Marketing

Cincinnati, OH • On-site

Full-time

PTO

Re-posted 24 days ago

Job description

Company Description

1101 Marketing is a marketing firm that specializes in marketing programs for our clients' products and services. The client base for 1101 Marketing has expanded to leaders in Consumer Electronics. The the unveiling of our solidified and effective marketing program in the prestigious city of Cincinnati, OH. 1101 Marketing has developed an undeniably powerful presence in some of the worlds largest retailers in a short amount of time.

Job Description

1101 Marketing Group has an immediate need for a Customer Service Representative to join a rapidly growing team. This rapidly growing promotional marketing company, applies a customer-friendly, direct, results-driven approach to marketing research and sales. As a result of proven success and expertise, new clientele is continuously added as we dramatically increase clients' product exposure, sales and brand recognition.

Responsibilities:

Development of marketing campaigns and strategies

Customer service and client acquisition

Implementation of product launches

Rigorous leadership training

In-store promotional advertising


Our Management Development Program offers an exciting opportunity for candidates to learn

 all aspects of our business from the ground up. 


Our Company Offers:  

Outstanding Growth Opportunities  

Paid Training  

Benefits Available  

Compensation on pay for performance basis  

Travel Opportunities 

Weekly Salary 

Qualifications

Job Requirements:  

Outstanding people skills

Unbeatable work ethic

Leadership Qualities

A willingness to learn

A desire to grow

1-2 Years Customer Service or Retail experience preferred 

Additional Information

Full Paid Training

Competitive Compensation based on Experience

Opportunities to earn bonuses

All expenses paid vacation & travel opportunities

Apply