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Customer Service Marketing Jobs (NOW HIRING)

The New England Team

Customer Service Representative

Natick, MA · On-site

$16.50 - $22.50/hr

Company Description The New England Team is a marketing and management firm servicing the Metrowest ... Customer Service Representative The New England Team is currently seeking a Customer Service ...

TKO Management, Inc

Entry Level Marketing

Watkinsville, GA · On-site

$750 - $1.2K/wk

As a part of our Entry Level Marketing team, you would be responsible for providing retail sales, marketing, and customer service experience that is intended to improve the profitability of our ...

Sparkbit 360

Customer Service Specialist

Cincinnati, OH · On-site

$16.25 - $21.50/hr

Customer Service Specialist At Sparkbit 360, we believe that every brand has a story worth sharing ... As a full-service marketing and public relations agency, we are dedicated to helping businesses ...

TKO Management, Inc

Entry Level Marketing

Monroe, GA · On-site

$750 - $1.2K/wk

As a part of our Entry Level Marketing team, you would be responsible for providing retail sales, marketing, and customer service experience that is intended to improve the profitability of our ...

Sparkbit 360

Customer Service Specialist

Cincinnati, OH

$18 - $26/hr

As a full-service marketing and public relations agency, were dedicated to helping businesses like ... We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team.

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Customer Service Marketing information

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How much do customer service marketing jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service marketing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer service marketing?

Customer service marketing is the practice of using customer service interactions as opportunities to promote a brand, improve customer satisfaction, and drive sales. It involves integrating marketing strategies into customer support channels, ensuring that every touchpoint delivers value and reinforces the company's message. This approach helps build stronger relationships with customers, encourages loyalty, and can turn satisfied clients into brand advocates. By aligning customer service with marketing goals, companies can differentiate themselves in a competitive marketplace.

How does a customer service marketing professional typically collaborate with other departments to enhance customer experience?

Customer Service Marketing professionals often work closely with sales, product development, and traditional marketing teams to align messaging and address customer feedback. By sharing insights from customer interactions, they help inform product improvements and targeted campaigns. Regular cross-departmental meetings and collaborative projects are common, ensuring that customer needs are addressed holistically and marketing strategies are continually refined based on real-world feedback.

What are the key skills and qualifications needed to thrive as a customer service marketing professional, and why are they important?

To thrive as a Customer Service Marketing professional, you need a solid understanding of marketing principles, customer relationship management (CRM), and often a degree in marketing, communications, or a related field. Familiarity with CRM platforms like Salesforce, digital marketing tools, and analytics software is typically required. Outstanding interpersonal skills, problem-solving ability, and adaptability help you connect with customers and respond effectively to their needs. These skills are crucial for building brand loyalty and driving business growth through positive customer experiences.

What is the difference between Customer Service Marketing vs Customer Support Specialist?

AspectCustomer Service MarketingCustomer Support Specialist
Required CredentialsMarketing knowledge, communication skills, sometimes marketing certificationsCustomer service experience, communication skills, technical knowledge
Work EnvironmentOffice, marketing teams, customer engagement platformsCall centers, support desks, online chat platforms
Employer & Industry UsageMarketing departments across various industriesCustomer service departments in retail, tech, telecom
Search & Comparison IntentUnderstanding marketing roles involving customer engagementProviding direct customer support and issue resolution

Customer Service Marketing focuses on engaging customers through marketing strategies, campaigns, and communication to promote products or services. In contrast, Customer Support Specialists handle direct customer inquiries, troubleshoot issues, and provide technical or service assistance. While both roles require strong communication skills, Customer Service Marketing emphasizes marketing knowledge and customer engagement, whereas Customer Support Specialists focus on problem-solving and technical support.

Is marketing a customer service job?

Customer Service Marketing roles combine elements of customer service and marketing, focusing on engaging with customers to promote products or services and improve customer satisfaction. These jobs often require strong communication skills, knowledge of marketing strategies, and the ability to handle customer inquiries effectively.
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What cities are hiring for Customer Service Marketing jobs?

Cities with the most Customer Service Marketing job openings:

What states have the most Customer Service Marketing jobs?

States with the most job openings for Customer Service Marketing jobs include:

What job categories do people searching Customer Service Marketing jobs look for?

The top searched job categories for Customer Service Marketing jobs are:

Customer Service Marketing jobs near you
Infographic showing various Customer Service Marketing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry-Level Customer Service Representative

RSE Incorporated

Boise, ID

$15.50 - $21.25/hr

Full-time

Posted 7 days ago

Job description

We have an immediate opening for a friendly, motivated individual to join our team as a Customer Service Representative. This is a great entry-level opportunity to gain hands-on experience in customer service, marketing, fundraising, and communications while working with nonprofit organizations and community campaigns.

What You'll Do
  • Interact with customers and members of the community
  • Represent nonprofit organizations and fundraising campaigns
  • Educate people about charitable causes
  • Answer questions and provide excellent customer service
  • Build positive relationships with the public
  • Support marketing and fundraising campaigns
  • Work toward individual and team goals
  • Participate in training and team development
What We're Looking For
  • Friendly and outgoing personality
  • Strong communication skills
  • Positive attitude
  • Reliable and motivated
  • Comfortable talking with new people
  • Willingness to learn
  • Team-oriented mindset

No previous customer service, sales, marketing, or fundraising experience is required.

We encourage recent graduates, college students, career changers, and candidates with backgrounds in retail, hospitality, restaurants, and customer service to apply.

Why Apply?
  • Entry-level position
  • Paid training
  • No experience required
  • Hands-on professional experience
  • Career growth opportunities
  • Supportive team environment
  • Performance-based incentives

Ready to start your career? Apply today!

Apply