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Customer Loyalty Jobs (NOW HIRING)

MIRA HOME

Customer Loyalty Specialist

Lindon, UT · On-site

$15.25 - $20.25/hr

As a Customer Loyalty Specialist, you'll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be ...

Greenix

Customer Loyalty Specialist

Bountiful, UT · On-site

$50K - $60K/yr

Successful Loyalty Agents determine customer needs and root concerns and provide a white-glove experience resulting in delighting the customer. $50,000.00 - $60,000.00 per year with Paid training ...

Stater Bros.

Customer Loyalty Analyst

San Bernardino, CA · On-site

$30.45 - $38/hr

The Customer Loyalty Analyst supports the growth, optimization, and measurement of Stater Bros. Markets' loyalty program by transforming customer, transaction, promotion, offer, and digital ...

Mira Home

Customer Loyalty Specialist

Lindon, UT · On-site

$20/hr

As a Customer Loyalty Specialist, you'll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be ...

Greenix

Customer Loyalty Specialist

Bountiful, UT

$50K - $60K/yr

Successful Loyalty Agents determine customer needs and root concerns and provide a white-glove experience resulting in delighting the customer. $50,000.00 - $60,000.00 per year with Paid training ...

Mira Home

Customer Loyalty Specialist

Lindon, UT · On-site

$15.25 - $20.25/hr

As a Customer Loyalty Specialist, you'll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be ...

HomeServe

Customer Loyalty Ambassador

Chattanooga, TN · On-site

$18 - $22.50/hr

The Loyalty Ambassador role is fundamentally about being a detective in a customer service environment. When customers call to cancel, you won't simply process their request-you'll pause, investigate ...

Redfish Recruiting

VP Customer Loyalty

$141K - $181K/yr

Job Title: VP of Customer Loyalty/Membership Location: Remote About Us: At Rate.com, we are committed to creating innovative financial solutions and delivering exceptional experiences to our ...

Avis Budget Group

$15.75 - $21.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

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All JobsCustomer Loyalty Jobs

Customer Loyalty information

See salary details

$24.5K

$58K

$101K

How much do customer loyalty jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer loyalty in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a customer loyalty role, and how can I prepare for them?

In a Customer Loyalty role, common challenges include managing customer expectations, addressing negative feedback, and ensuring engagement across diverse customer segments. You'll often need to analyze customer data to tailor loyalty programs and collaborate with marketing, sales, and customer service teams to deliver a seamless experience. Preparing for these challenges involves developing strong communication skills, staying up to date with customer relationship management tools, and proactively seeking feedback to continuously improve program effectiveness.

What is the difference between Customer Loyalty vs Customer Service Representative?

AspectCustomer LoyaltyCustomer Service Representative
Primary FocusBuilding long-term customer relationships and retentionAssisting customers with inquiries and resolving issues
Skills RequiredRelationship management, communication, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, customer retention programsCall centers, retail, support desks
CertificationsCustomer relationship management (CRM), marketing certificationsNone specific, customer service training

Customer Loyalty professionals focus on developing strategies to retain customers and enhance their lifetime value, often working with marketing and sales teams. Customer Service Representatives handle direct interactions with customers, resolving issues and providing support. While both roles aim to improve customer satisfaction, their core responsibilities and skill sets differ significantly.

What is a customer loyalty specialist?

Customer loyalty specialists are professionals who focus on building and maintaining positive relationships between a company and its customers. Their main goal is to increase customer retention and satisfaction by addressing concerns, managing rewards programs, handling feedback, and providing exceptional service. They often analyze customer behavior, develop engagement strategies, and collaborate with other departments to ensure a seamless customer experience. Their work helps companies foster long-term loyalty and repeat business.

What are the key skills and qualifications needed to thrive as a customer loyalty specialist?

To thrive as a Customer Loyalty Specialist, you need a strong background in customer service, relationship management, and data analysis, often supported by experience in sales or marketing. Familiarity with CRM systems, loyalty program platforms, and customer feedback tools is typically required. Outstanding interpersonal communication, problem-solving abilities, and emotional intelligence help build trust and rapport with customers. These skills ensure the effective retention of customers, increased brand loyalty, and long-term business growth.
More about Customer Loyalty jobs
What cities are hiring for Customer Loyalty jobs? Cities with the most Customer Loyalty job openings:
What are the most commonly searched types of Customer Loyalty jobs? The most popular types of Customer Loyalty jobs are:
What states have the most Customer Loyalty jobs? States with the most job openings for Customer Loyalty jobs include:
What job categories do people searching Customer Loyalty jobs look for? The top searched job categories for Customer Loyalty jobs are:
Customer Loyalty jobs near you
Infographic showing various Customer Loyalty job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Loyalty Representative

Earthwise Environmental Solutions LLC

Elizabeth, PA • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Customer Loyalty Representative

Salary: $45,000 annually + Commission

Build Relationships. Solve Problems. Keep Our Customers Happy.
Are you someone who enjoys helping people and finding solutions? Do you have a knack for turning a frustrated customer into a loyal one? If so, we'd love to meet you!

Earthwise Environmental Solutions/Big's Sanitation is seeking a Customer Retention Representative to join our growing team. This position plays a vital role in maintaining strong customer relationships by resolving concerns, preventing account cancellations, and identifying opportunities to improve our customers' service experience.

What You'll Do
  • Respond to customers who are considering canceling service.
  • Listen carefully to customer concerns and work to resolve issues promptly and professionally.
  • Retain existing customers through excellent customer service and creative problem-solving.
  • Educate customers on available services, pricing options, and service enhancements.
  • Identify opportunities to upsell or cross-sell additional services when appropriate.
  • Work closely with Dispatch, Customer Service, Operations, and Billing to ensure customer issues are resolved.
  • Document customer interactions accurately within company software.
  • Follow up with customers to ensure satisfaction after concerns have been addressed.
  • Meet or exceed monthly customer retention and sales goals.

Qualifications
  • Excellent communication and interpersonal skills.
  • Strong customer service background with the ability to de-escalate difficult situations.
  • Sales or account retention experience preferred.
  • Strong negotiation and problem-solving skills.
  • Comfortable working with computers and multiple software systems.
  • Highly organized with strong attention to detail.
  • Positive attitude and ability to work independently while contributing to a team environment.

What We Offer
  • Competitive salary of $45,000 annually
  • Commission opportunities based on customer retention and sales performance
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Company-paid Life Insurance
  • Short-Term Disability
  • Opportunity for advancement within a growing company

If you're motivated by helping customers, solving problems, and earning additional income through performance, we'd love to hear from you!
Apply today and become part of a team that values exceptional customer service and long-term customer relationships.

Apply