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Customer Loyalty Jobs in Minnesota (NOW HIRING)

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Your enthusiasm and knowledge will ensure a seamless experience for clients while driving service sales and fostering customer loyalty. Duties * Greet customers warmly and listen actively to ...

Jensen Motors

Customer Care Advisor

New Ulm, MN

$55K - $65K/yr

Your enthusiasm and knowledge will ensure a seamless experience for clients while driving service sales and fostering customer loyalty. Duties * Greet customers warmly and listen actively to ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Your enthusiasm and knowledge will ensure a seamless experience for clients while driving service sales and fostering customer loyalty. Duties * Greet customers warmly and listen actively to ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$20/hr

Your enthusiasm and knowledge will ensure a seamless experience for clients while driving service sales and fostering customer loyalty. Duties * Greet customers warmly and listen actively to ...

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All JobsCustomer Loyalty JobsCustomer Loyalty Jobs in Minnesota

Customer Loyalty information

See Minnesota salary details

$24K

$56.8K

$98.9K

How much do customer loyalty jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer loyalty in Minnesota is $56,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a customer loyalty specialist?

Customer loyalty specialists are professionals who focus on building and maintaining positive relationships between a company and its customers. Their main goal is to increase customer retention and satisfaction by addressing concerns, managing rewards programs, handling feedback, and providing exceptional service. They often analyze customer behavior, develop engagement strategies, and collaborate with other departments to ensure a seamless customer experience. Their work helps companies foster long-term loyalty and repeat business.

What are the key skills and qualifications needed to thrive as a customer loyalty specialist?

To thrive as a Customer Loyalty Specialist, you need a strong background in customer service, relationship management, and data analysis, often supported by experience in sales or marketing. Familiarity with CRM systems, loyalty program platforms, and customer feedback tools is typically required. Outstanding interpersonal communication, problem-solving abilities, and emotional intelligence help build trust and rapport with customers. These skills ensure the effective retention of customers, increased brand loyalty, and long-term business growth.

What are some common challenges faced in a customer loyalty role, and how can I prepare for them?

In a Customer Loyalty role, common challenges include managing customer expectations, addressing negative feedback, and ensuring engagement across diverse customer segments. You'll often need to analyze customer data to tailor loyalty programs and collaborate with marketing, sales, and customer service teams to deliver a seamless experience. Preparing for these challenges involves developing strong communication skills, staying up to date with customer relationship management tools, and proactively seeking feedback to continuously improve program effectiveness.

What is the difference between Customer Loyalty vs Customer Service Representative?

AspectCustomer LoyaltyCustomer Service Representative
Primary FocusBuilding long-term customer relationships and retentionAssisting customers with inquiries and resolving issues
Skills RequiredRelationship management, communication, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, customer retention programsCall centers, retail, support desks
CertificationsCustomer relationship management (CRM), marketing certificationsNone specific, customer service training

Customer Loyalty professionals focus on developing strategies to retain customers and enhance their lifetime value, often working with marketing and sales teams. Customer Service Representatives handle direct interactions with customers, resolving issues and providing support. While both roles aim to improve customer satisfaction, their core responsibilities and skill sets differ significantly.

What are the most commonly searched types of Customer Loyalty jobs in Minnesota?

The most popular types of Customer Loyalty jobs in Minnesota are:

What job categories do people searching Customer Loyalty jobs in Minnesota look for?

The top searched job categories for Customer Loyalty jobs in Minnesota are:

Customer Loyalty jobs near you
Infographic showing various Customer Loyalty job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,804 per year, or $27.3 per hour.

Insurance Customer Loyalty Specialist Le Center MN

Harmon Agency & Associates LLC

Le Center, MN • On-site

$17 - $21/hr

Full-time

Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Assist current customers with questions, concerns, and policy transactions to ensure customer retention and deliver an outstanding customer experience.

  • Cross-sell additional insurance products such as life and umbrella insurance while helping customers utilize technology and tools that benefit them.

  • Follow up with customers after sales to complete the new business process and conduct personal insurance reviews.

Job description

Benefits:
  • Team Building events
  • Onboarding
  • Retirement Plan with matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Wellness resources

Job description
Attention Customer Service Professionals! 
 
Are you looking for a CAREER - not just a job?  
 
***Harmon Agency & Associates LLC-American Family Insurance has 3 locations, and this position is based out of our Le Center location***
We're looking for a results-driven and culture-focused person to join our dynamic team! If you're passionate about protecting people, eager to learn and grow, and are committed to delivering outstanding results while making a name for yourself in the community, this is the opportunity for you.
Required Skills:

  • Consistently maintain a positive, upbeat attitude
  • Outstanding at follow up
  • Excellent communication skills: Phone, Written, Interpersonal
  • Ability to prioritize
  • Ability to transition between tasks quickly and work efficiently
Required Traits:

  • Friendly
  • Relatable
  • Coachable
  • Accountable
  • High Motor Skills
  • Ability to produce a high volume of quality work
  • Transition quickly between tasks
  • Fast learner
Required Education & Experience

  • High School Diploma
  • Associate or Bachelor’s Degree preferred but not required
  • A successful candidate must obtain property & casualty insurance licenses within agreed time of hiring offer (30 Days) & life license (90 days from original hire date)
  • A candidate does not officially start until they are licensed.
Primary Job Functions & Activities:

The Primary role of the Loyalty Specialist is to take extra special care of our current customers and welcome all new and prospective customers!
  • Service Related:
This role will be primarily accountable for customer retention including questions or
concerns about:
  • Brokerage & Alliances Maintenance
  • Flood Insurance Management
  • Agency Reputation (Online Reviews & Surveys)
  • Mail Management
  • Life Annual Statements
  • Assist with income phone calls
  • Help with billing issues and policy transactions
  • Conduct Personal Insurance Reviews
  • Other items to deliver outstanding customer experience
Sales Related:
  • Cross-sell while assisting current customers:
  • Life Insurance
  • Umbrella Insurance
  • Work with customers to use technology and tools that benefit them
  • Follow up with customers after sales to complete the new business process
  • Maintain product knowledge for all lines of business and products written
Compensation & Benefits:

  • A successful candidate will make over $40,000 to $45,000 with base and bonus
  • Paid Time Off (PTO)
  • Paid Volunteer Time Off (VTO)
  • Flexible
  • Simple Plan with match
Schedule:
  • Monday through Friday: 8:00 AM to 4:30 PM or 5:00 PM depending on lunch breaks
  • Weekend events 1 to 2 times per year
The Harmon Agency is passionate about people and protecting their dreams. Specializing in auto, home, life, commercial, and farm insurance, the Harmon Agency has been recognized among American Family Agencies for excellence in customer service and sales. The agency is looking to expand its outstanding team with the addition of a Customer Loyalty Specialist.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Additional Commission opportunities
Additional Bonus opportunities
Expected hours: 40 per week
Benefits:
  • Flexible schedule
  • On-the-job training
  • Paid time off
  • Referral program
Shift:
  • Day shift -evening/weekends as needed based on agency need
Weekly day range:
  • Monday to Friday-evening/weekends as needed based on agency need
Work setting:
  • In-person
  • Office
Ability to commute/relocate:
  • Le Center, MN 56057: Reliably commute or planning to relocate before starting work (Required)