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Customer Service Inside Sales Jobs in Wisconsin (NOW HIRING)

Bliffert Lumber

Inside Sales Coordinator

Green Bay, WI

$22.39 - $26/hr

Inside Sales Coordinator Primary Objectives of the Inside Sales Associate • Provide sales and customer service support to both retail and contractor customers utilizing knowledge of sales ...

Novaspect Holdings, Inc.

Inside Sales

Mosinee, WI · On-site

$55K - $65K/yr

Midwest Valve Services, a Novaspect Company, is currently offering an opportunity to join our fast paced, customer oriented Inside Sales team. The successful candidate will assist in all stages of ...

Weg

Inside Sales Supervisor

Wausau, WI · On-site

The Inside Sales Supervisor will oversee the day-to-day performance of assigned team members while ... The ideal candidate brings a strong combination of people leadership, customer service, sales ...

Marathon Electric

Inside Sales Supervisor

Wausau, WI · On-site

The Inside Sales Supervisor will oversee the day-to-day performance of assigned team members while ... The ideal candidate brings a strong combination of people leadership, customer service, sales ...

The Macomb Group

Inside Sales

Neenah, WI

- Inside Sales Title Inside Sales Summary The Macomb Group, a recognized leading distributor in the ... Provide professional customer service to customers Requirements * High school diploma or equivalent ...

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Customer Service Inside Sales information

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How much do customer service inside sales jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service inside sales in Wisconsin is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.68 per hour, depending on experience, location, and employer.

What is a customer service inside sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

How does a customer service inside sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

Is remote customer service inside sales a stressful job?

Remote customer service inside sales can be stressful due to the need to meet sales targets, handle customer inquiries, and manage time effectively. The job often requires strong communication skills, patience, and the ability to work independently in a virtual environment. Stress levels vary depending on workload, company support, and individual resilience.

What are popular job titles related to Customer Service Inside Sales jobs in Wisconsin?

For Customer Service Inside Sales jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Service Inside Sales jobs in Wisconsin look for?

The top searched job categories for Customer Service Inside Sales jobs in Wisconsin are:

Customer Service Inside Sales jobs near you
Infographic showing various Customer Service Inside Sales job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,555 per year, or $23.3 per hour.

Inside Sales Customer Service Representative

Oshkosh, WI • On-site

Allient
Industrial Automation Equipment Manufacturing • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

437th of 495 rated machine equipment manufacturers

Respectful managers

Uninterrupted breaks

Learn more about Allientexternal

Other

Posted 16 days ago

Job description

Inside Sales Customer Service Representative

Allient Inc. is in growth mode and currently seeking an Inside Sales Customer Service Representative to join our team in Oshkosh, Wisconsin!

The Inside Sales Customer Service Representative is responsible for processing customer quotations and orders, responding to customer inquiries, and supporting sales activities to ensure a high level of customer satisfaction. This role works closely with customers, outside sales representatives, and internal departments to ensure accurate order processing, timely delivery, and effective resolution of customer concerns.

Responsibilities:
  • Process customer Requests for Quotation (RFQs), purchase orders, and sales orders.
  • Prepare quotations and provide pricing, order status, delivery, and product information to customers.
  • Serve as a primary point of contact for customer inquiries, returns, and service-related issues.
  • Coordinate with outside sales representatives, Account Managers, Engineering, Manufacturing, Shipping, and Accounting to support customer requirements and ensure order accuracy.
  • Process shipping paperwork, export documentation, and Return Material Authorizations (RMAs) in accordance with company procedures.
  • Maintain records related to sales activity, customer commitments, complaints, and order status.
  • Monitor inventory availability and assist in expediting priority orders when necessary.
  • Investigate and help resolve customer concerns in collaboration with internal departments.
  • Utilize Microsoft Office and ERP software for order entry, pricing, reporting, and customer account management.
  • Support continuous improvement of customer service and sales processes.
  • Perform other duties as assigned.
Minimum Qualifications:
  • High school diploma or equivalent required; additional training, coursework, or an Associate degree in business, sales, customer service, or a related field preferred.
  • 3-4 years of experience in customer service, inside sales, order management, or a related role; manufacturing experience preferred.
  • Strong customer service, communication, interpersonal, and problem-solving skills.
  • Knowledge of sales office procedures, order processing, quotations, and pricing.
  • Proficiency with Microsoft Word, Excel, Outlook, and ERP systems.
  • Ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail.
  • Ability to work independently and exercise sound judgment within established policies and procedures.
  • Ability to maintain confidentiality of pricing, sales, and business information.
  • Familiarity with electrical transformer products and specifications is preferred.
Working Conditions:
  • Primarily office environment with regular computer use.
  • Occasional exposure to manufacturing/shop areas.
  • Occasional travel to customer facilities may be required.

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