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Customer Service Inside Sales Jobs in Indiana (NOW HIRING)

Protouch Staffing

Inside Sales Manager

Evansville, IN · On-site

$70K - $80K/yr

Ensure the delivery of excellent customer service by monitoring team performance and providing ... service, inside sales, or related supervisory experience is required. * Experience in a ...

The Macomb Group

Inside Sales

Indianapolis, IN · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading ... Provide professional customer service to customers Requirements * High school diploma or equivalent ...

TeamSoft

Inside Sales Representative

Franklin, IN · On-site

$25 - $26/hr

If you have experience in inside sales, customer service, or industrial sales and enjoy building relationships with customers, we'd love to hear from you! What You'll Do * Assist walk-in and phone ...

Ryan Fireprotection, Inc.

Inside Sales

Notre Dame, IN · On-site

The inside sales role focuses on selling and managing fire protection repairs in existing ... If you are a highly motivated individual with a passion for sales and customer service, we would ...

Ryan Fireprotection Inc.

Inside Sales

South Bend, IN · On-site

The inside sales role focuses on selling and managing fire protection repairs in existing ... If you are a highly motivated individual with a passion for sales and customer service, we would ...

The Macomb Group

Inside sales

Jeffersonville, IN

Inside Sales Summary The Macomb Group, a recognized leading distributor of Pipe, Valve, and ... customer service. Locations: Nashville, TN | Indianapolis, IN | Raleigh, NC | Akron, OH | Atlanta ...

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All JobsCustomer Service Inside Sales JobsCustomer Service Inside Sales Jobs in Indiana

Customer Service Inside Sales information

See Indiana salary details

$10

$22

$40

How much do customer service inside sales jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer service inside sales in Indiana is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.14 per hour, depending on experience, location, and employer.

What is a customer service inside sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

How does a customer service inside sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.
What are popular job titles related to Customer Service Inside Sales jobs in Indiana? For Customer Service Inside Sales jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Inside Sales jobs in Indiana look for? The top searched job categories for Customer Service Inside Sales jobs in Indiana are:
Customer Service Inside Sales jobs near you
Infographic showing various Customer Service Inside Sales job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,775 per year, or $22 per hour.

Inside Sales Specialist, Phone Sales, Appointment Setting

Honest Abe Roofing Corporate

Terre Haute, IN • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 24 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

***LOCAL APPLICANTS ONLY - MUST BE ON-SITE IN TERRE HAUTE LOCATION DAILY***
Do you enjoy talking with people all day?

Are you the type of person who can confidently handle a phone conversation, solve problems, and turn a homeowner inquiry into a scheduled appointment?
Honest Abe Roofing is looking for a high-energy Inside Sales Specialist to join our growing team in Terre Haute.
This role is ideal for someone who thrives in a call-center style environment, enjoys being on the phone throughout the day, and has the persistence to follow up with leads until they convert into scheduled appointments. Top candidates are confident handling objections, comfortable with difficult conversations, and motivated by helping customers while achieving performance goals.
This role begins as a high-performing inside sales agent, with the opportunity to grow into a team leadership position as our inside sales operation expands.
What You'll Do
Your mission is simple: turn incoming leads into scheduled roofing appointments for our sales team.

Responsibilities include:
  • Answer inbound homeowner calls about roofing issues
  • Respond to online leads and schedule in-home appointments
  • Follow up with past inquiries that have not yet scheduled
  • Run nurturing campaigns through phone, text, and email
  • Professionally handle customer questions and occasional concerns
  • Track all interactions and outcomes in our CRM
  • Coordinate appointments with the outside sales team
  • Maintain consistent follow-up to keep the sales pipeline moving

You will spend most of your day speaking with homeowners on the phone.

Who Thrives in This Role
Successful candidates typically:
✔ Enjoy talking with people throughout the day
✔ Stay positive even during difficult conversations
✔ Are comfortable handling objections and conflict
✔ Are motivated by setting appointments and achieving goals
✔ Enjoy a fast-paced, high-communication environment
If you enjoy turning conversations into results, you will thrive in this role.
Preferred experience includes:
  • Call center sales or customer service
  • Inside sales or appointment setting
  • Customer success or account management
  • Home services call centers (HVAC, roofing, plumbing)
  • High-volume phone environments

Requirements:
  • 2+ years in a phone-based role
  • Strong verbal communication skills
  • Comfortable handling high call volumes
  • Experience using CRM systems
  • Highly organized and detail-oriented

Preferred if you have experience with home improvement companies, sales appointment setting, or lead follow-up campaigns.
Growth Opportunity
This position offers the opportunity to grow into an Inside Sales Team Lead or Call Center Manager as our operation expands. High performers may eventually assist with training new agents, improving scripts and campaigns, and managing key performance metrics.
About Honest Abe Roofing
Honest Abe Roofing has served homeowners since 2005, specializing in residential roof replacement, repair, and maintenance with a focus on professionalism and integrity.
Our mission is to become the most professional and respected roofing company in the world by building a culture that supports our team members and delivers an exceptional experience for every homeowner we serve.
If you're looking to join a company that values professionalism, growth, and customer service, we’d love to meet you.