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Customer Service Inside Sales Jobs in Indiana (NOW HIRING)

The Macomb Group

Inside sales

Jeffersonville, IN

Inside Sales Summary The Macomb Group, a recognized leading distributor of Pipe, Valve, and ... customer service. Locations: Nashville, TN | Indianapolis, IN | Raleigh, NC | Akron, OH | Atlanta ...

RP Lumber

Inside Sales Representative

Columbus, IN · On-site

$15 - $18/hr

An Inside Sales Representative must exhibit excellent product knowledge and ensure that company ... Listens to and resolves customer service complaints or requests when appropriate. Requests ...

RP Lumber

Inside Sales Representative

Madison, IN · On-site

$15 - $17/hr

Employment Position - Inside Sales Representative R.P. Lumber Location: Madison, IN Summary of ... Listens to and resolves customer service complaints or requests when appropriate. Requests ...

RP Lumber

Inside Sales Representative

Monticello, IN · On-site

$15 - $17/hr

An Inside Sales Representative must exhibit excellent product knowledge and ensure that company ... Listens to and resolves customer service complaints or requests when appropriate. Requests ...

Acr1 Com Commercial Roofing

Inside Sales Rep

Muncie, IN · On-site

$20 - $25/hr

INSIDE SALES REPRESENTATIVE Department: Sales & Marketing Location: In OFFICE - Muncie, Indiana ... Provide exceptional customer service throughout the sales process. * Forward sales materials to ...

ACR1.COM Commercial Roofing

Inside Sales Rep

Muncie, IN · On-site

$20/hr

INSIDE SALES REPRESENTATIVE Department : Sales & Marketing Location: In OFFICE - Muncie, Indiana ... Provide exceptional customer service throughout the sales process. * Forward sales materials to ...

Cover Care

Inside Sales Specialist

Westfield, IN · On-site

The Inside Sales Specialist oversees the full sales support cycle and uses independent judgment to ... Strong customer service and relationship building skills. * Experience with lead qualification ...

SOUL PROVIDER INC

Inside Sales Specialist

Westfield, IN · On-site

$55K - $65K/yr

The Inside Sales Specialist oversees the full sales support cycle and uses independent judgment to ... Strong customer service and relationship building skills. * Experience with lead qualification ...

Flexware Innovation

Inside Sales

Fishers, IN · On-site

... services. * Advance qualified opportunities through the stages of the sales cycle to a purchase ... Maintain accurate CRM documentation and follow-up cadence to ensure no lead is lost. 2. Outbound ...

Toyota

Inside Sales Representative

Indianapolis, IN · On-site

An Inside Sales Representative works with customers to provide and ensure that products fulfill their specified applications and criteria with best-in-class service and support. This role, on the ...

bluelinx

Inside Sales Rep

Elkhart, IN · On-site

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your ... If you have a knack for customer service and a drive to excel, this is the perfect opportunity for ...

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Showing results 21-40

All JobsCustomer Service Inside Sales JobsCustomer Service Inside Sales Jobs in Indiana

Customer Service Inside Sales information

See Indiana salary details

$10

$22

$40

How much do customer service inside sales jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service inside sales in Indiana is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.14 per hour, depending on experience, location, and employer.

What is a customer service inside sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

How does a customer service inside sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

Is remote customer service inside sales a stressful job?

Remote customer service inside sales can be stressful due to the need to meet sales targets, handle customer inquiries, and manage time effectively. The job often requires strong communication skills, patience, and the ability to work independently in a virtual environment. Stress levels vary depending on workload, company support, and individual resilience.

What are popular job titles related to Customer Service Inside Sales jobs in Indiana?

For Customer Service Inside Sales jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Inside Sales jobs in Indiana look for?

The top searched job categories for Customer Service Inside Sales jobs in Indiana are:

Customer Service Inside Sales jobs near you
Infographic showing various Customer Service Inside Sales job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,775 per year, or $22 per hour.

Inside Sales Representative

FormWood Industries Inc

Jeffersonville, IN • On-site

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Inside Sales Representative
FormWood Industries is a leading manufacturer of custom veneer plywood products. We are committed to providing high-quality products and exceptional customer service to clients in a range of industries. We are currently seeking an Inside Sales Representative to join the team in our Jeffersonville, Indiana, facility.

The Inside Sales Representative will build relationships and proactively sell to warm leads. The successful candidate will have prior experience with inside sales or customer care and thrive independently and as part of a dynamic team.

What You'll Do:

  • Consultative Selling: Communicate with customers to understand job requirements, value engineer material selection, and provide pricing for projects. Use creative problem-solving and FormWood best practices to make pricing decisions and win jobs.
  • Master Our Systems: Quickly become proficient in our quoting and order entry systems, playing a key role in our operations.
  • Empower Sales Success: Provide our outside sales team with essential information and quotes, ensuring they can deliver top-notch service to our customers.
  • Be the Voice of FormWood: Answer incoming calls with enthusiasm and expertise, assisting customers with order tracking, stock levels, quotes, order entries, and general inquiries.
  • Support Our Production Team: Deliver precise information to help our production team meet their goals and communicate project updates to help our customers succeed.
  • Proactive Selling: Reach out to warm leads and existing customers to improve relationships and grow our market share.


What You Bring:

  • Exceptional Communication: Stellar verbal and written communication skills to make every customer interaction a positive experience.
  • Professionalism & Integrity: A high level of professionalism and integrity, ensuring trust and satisfaction in every interaction.
  • Computer Skills: Proficiency in Microsoft Excel, Outlook, and an eagerness to learn new systems and tools.
  • Team Spirit: The ability to thrive both independently and as part of a dynamic team.
  • Continuous Improvement: A collaborative mindset to work with internal teams, constantly seeking ways to improve our processes.
  • Creative Problem Solving: Basic math skills and critical thinking to solve customer problems and quote effectively.
  • Reliability: Show up On Time, Ready to Play, every work day (M-F 8:00 5:00).
  • Education: Associate degree or relevant work experience.

Pay is based on experience. Health benefits, 401K, paid vacation, and PTO are offered. If you're ready to embark on a rewarding journey with Formwood Industries, apply now and become a key player in our inside sales team!