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Customer Service Inside Sales Jobs (NOW HIRING)

Group W Inc. / The Walco Organization

Be Seen First

Customer Service Representative

Streetsboro, OH · On-site

$23 - $26/hr

Customer Service Representative / Inside Sales Walco Organization Streetsboro, OH Walco Organization is looking for a motivated and customer-focused Customer Service Representative / Inside Sales ...

Daikin

CSR INSIDE SALES 3

Las Vegas, NV

$22/hr

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR ...

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Tessco, LLC

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

An exciting career as an Inside Sales Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location . The Customer Service/Inside ...

Certex USA

Inside Sales/Customer Service

Carson, CA · On-site

$21 - $25/hr

Inside Sales/Customer Service Representative CERTEX USA is looking for an enthusiastic, experienced Inside Sales/Customer Service Representative in Wilmington to join our team! As an Inside Sales ...

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Customer Service Inside Sales information

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$11

$23

$42

How much do customer service inside sales jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What are Customer Service Inside Sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Inside Sales Representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

How does the Customer Service Inside Sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.

Is remote CSR a stressful job?

Customer Service Inside Sales (CSR) roles that are remote can be stressful due to high call volumes, meeting sales targets, and managing customer expectations. However, stress levels vary depending on workload, company support, and individual skills in communication and time management.

Can you make $500,000 a year in sales?

Customer Service Inside Sales roles typically do not generate $500,000 in annual sales income, as earnings are often based on base salary plus commissions or bonuses. Achieving such high sales figures generally requires managing large accounts, high-value transactions, or working in industries with substantial deal sizes, and it is uncommon for standard inside sales positions to reach this level of income.

What jobs pay 4000 a week without a degree?

Customer Service Inside Sales roles can pay $4,000 or more per week for experienced professionals, especially those with strong communication skills and sales expertise. High earnings often depend on commission, performance, and the industry, with some roles requiring minimal formal education but significant sales ability and product knowledge.

Is inside sales the same as customer service?

Inside sales involves proactively reaching out to potential or existing customers to sell products or services, often using phone, email, or online tools. Customer service focuses on assisting customers with inquiries, support, and problem resolution. While both roles require strong communication skills, inside sales emphasizes sales generation, whereas customer service emphasizes support and retention.
More about Customer Service Inside Sales jobs
What cities are hiring for Customer Service Inside Sales jobs? Cities with the most Customer Service Inside Sales job openings:
What states have the most Customer Service Inside Sales jobs? States with the most job openings for Customer Service Inside Sales jobs include:
What job categories do people searching Customer Service Inside Sales jobs look for? The top searched job categories for Customer Service Inside Sales jobs are:
Customer Service Inside Sales jobs near you
Infographic showing various Customer Service Inside Sales job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 3% Part Time, and 8% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.
Customer Service/Inside Sales Representative

Customer Service/Inside Sales Representative

Daikin

Mesa, AZ

$21.50 - $22.70/hr

Full-time

Posted 29 days ago

Be an early applicant

Daikin rating

7.7

Company rating: 7.7 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

196th of 421 rated machine equipment manufacturers

Job description

May include;

· Superior Customer Service: Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Partner with region Territory Sales Managers to help drive territory coverage and maintain positive dealer relationships. Work as part of a team to make Dealers aware of upcoming training, literature availability and ensuring they are happy with the products and services. Recommend alternate products based on cost, availability or specifications as needed. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

· Sales: Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts.

· Conflict Resolution: Handles customer issues including warranties and returns. Under the direction of the Branch Manager, determines best method to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of issues. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.

· Order Management: Input and process orders and quote requests, handle cash. Coordinate deliveries as required working with manufacturing, sales, distribution and outside vendors as required. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

· Relationship Management: Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

· Inventory Management: Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed.

· Other tasks as assigned including assisting in the warehouse, loading and unloading product using the forklift.

Saturday hours required during peak season

On-call required

Pay Range - $21.50 - 22.70 hourly

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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