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Customer Service Inside Sales Jobs (NOW HIRING)

... inactive customers with specials 6) Generate inside sales. 7) Detail oriented. 8) We have a robust training model. 9) Can lift 50 pounds with no issue. Compensation: $22.00 - $26.00 per hour At ...

Customer Service / Inside Sales C ompany Overview Berendsen Fluid Power is one of North America's largest distributors of hydraulic and pneumatic products and services. We have one of the largest ...

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How much do customer service inside sales jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What are Customer Service Inside Sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Inside Sales Representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

How does the Customer Service Inside Sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.

Is remote CSR a stressful job?

Customer Service Inside Sales (CSR) roles that are remote can be stressful due to high call volumes, meeting sales targets, and managing customer expectations. However, stress levels vary depending on workload, company support, and individual skills in communication and time management.

Can you make $500,000 a year in sales?

Customer Service Inside Sales roles typically do not generate $500,000 in annual sales income, as earnings are often based on base salary plus commissions or bonuses. Achieving such high sales figures generally requires managing large accounts, high-value transactions, or working in industries with substantial deal sizes, and it is uncommon for standard inside sales positions to reach this level of income.

What jobs pay 4000 a week without a degree?

Customer Service Inside Sales roles can pay $4,000 or more per week for experienced professionals, especially those with strong communication skills and sales expertise. High earnings often depend on commission, performance, and the industry, with some roles requiring minimal formal education but significant sales ability and product knowledge.

Is inside sales the same as customer service?

Inside sales involves proactively reaching out to potential or existing customers to sell products or services, often using phone, email, or online tools. Customer service focuses on assisting customers with inquiries, support, and problem resolution. While both roles require strong communication skills, inside sales emphasizes sales generation, whereas customer service emphasizes support and retention.
More about Customer Service Inside Sales jobs
What cities are hiring for Customer Service Inside Sales jobs? Cities with the most Customer Service Inside Sales job openings:
What states have the most Customer Service Inside Sales jobs? States with the most job openings for Customer Service Inside Sales jobs include:
What job categories do people searching Customer Service Inside Sales jobs look for? The top searched job categories for Customer Service Inside Sales jobs are:
Infographic showing various Customer Service Inside Sales job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 3% Part Time, and 8% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.
Customer Service / Inside Sales

Customer Service / Inside Sales

Applied Industrial Technologies

Longview, WA • On-site

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.


Applied Industrial Technologies rating

7.0

Company rating: 7.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

203rd of 351 rated retail wholesalers


Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) to work on site in Longview, WA.
In this role, you will provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
This is a full time on-site position, Monday - Friday 8:00 am to 5:00 pm. Great work / life balance!
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
We offer competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.
The typical estimated hourly rate range for this position and location is $22.00 - 24.00/hr depending on experience. Potential bonus opportunity is tied to location and individual performance and has averaged $400 - 500 per month. No specific amount is guaranteed.
  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
  • Professional development and training
  • Great work / life balance
  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
  • Join a local team with company backing

What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
  • Customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts
  • Assist in generating sales
  • Help in the stockroom as needed, deliver orders to customers as needed

Qualifications:
  • 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
  • Attention to detail, accuracy, ability to multitask, sense of humor
  • Written and verbal communication skills, including English grammar
  • High school diploma or equivalent
  • Must be able to lift up to 50 lbs.
  • Mechanical aptitude
  • Computer knowledge including Excel. SAP/ERP experience a plus
  • Valid driver's license & clean driving record (MVR)

  • This position is not eligible for relocation benefits and is expected to be performed on site.
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RH1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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