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Customer Service Inside Sales Jobs (NOW HIRING)

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Previous retail or inside sales experience in a fast-paced environment * Strong customer service skills and comfort working one-on-one with customers * Energetic, personable, and reliable * Solid ...

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

Bachelor's degree or 3 years related experience in product support, customer service, inside sales, or proposal support. * Strong communication and problem-solving skills * Valid driver's license ...

Inside Sales

Oklahoma City, OK ยท On-site

$45K - $110K/yr

Bachelor's degree or 3 years related experience in product support, customer service, inside sales, or proposal support. * Strong communication and problem-solving skills * Valid driver's license ...

Inside Sales Representative - Product Support (Houston, TX) ( Product Support Sales | Heavy ... If you have experience in heavy equipment parts and service , and you enjoy helping customers solve ...

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Customer Service Inside Sales information

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How much do customer service inside sales jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What are Customer Service Inside Sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Inside Sales Representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

How does the Customer Service Inside Sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.
More about Customer Service Inside Sales jobs
What cities are hiring for Customer Service Inside Sales jobs? Cities with the most Customer Service Inside Sales job openings:
What states have the most Customer Service Inside Sales jobs? States with the most job openings for Customer Service Inside Sales jobs include:
Infographic showing various Customer Service Inside Sales job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 19% Full Time, 71% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service/Inside Sales

Gypsum Management and Supply

Rochester, MN โ€ข On-site

$21.01 - $26.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Position Summary
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities
  • Provide professional phone, face-to-face, and written customer communications.
  • Greet customers and determine problems, orders, or reasons for calling.
  • Identify when to route questions to sales staff.
  • Take orders at the sales counter and over the phone.
  • Use company computer systems for order entry.
  • Complete sales orders and tender cash sales.
  • Develop product knowledge to assist customers.
  • Maintain a clean and properly stocked showroom.

Basic Qualifications
  • High school diploma or GED equivalent.
  • Ability to self-manage and interact comfortably with the public.
  • Strong organizational skills and attention to detail.
  • Bilingual preferred.
  • Strong computer skills.
  • Communicate professionally, both verbally and in writing.

Physical Requirements
  • Remain in a stationary position in an office environment approximately 70% of the time.
  • Occasionally move about the office.
  • Operate basic office machinery.
  • Work primarily in an office environment.

Required Cognitive Skills
  • Problem solve and prioritize tasks.
  • Manage stress and deadlines.
  • Multitask effectively.
  • Analyze information and communicate solutions.
  • Demonstrate sound judgement and initiative.

This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
The base salary for this position typically falls within the range of $21.01 to $26.73 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location:
Tamarack Materials, Inc. - Rochester
1638 3rd Avenue SE Rochester, MN 55904
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.