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Remote Coach Outlet Customer Service Jobs (NOW HIRING)

Travel by Tilly

$14.75 - $20.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

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Remote Coach Outlet Customer Service information

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$24.5K

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$101K

How much do remote coach outlet customer service jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote coach outlet customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Can customer service jobs be remote?

Customer service jobs, including roles like Remote Coach Outlet Customer Service, are often available as remote positions. These jobs typically require communication skills, familiarity with customer service tools, and a reliable internet connection, making remote work a common option in the industry.

How much do Coach Outlet employees get paid?

Remote Coach Outlet Customer Service employees typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Pay rates may also include bonuses or commissions based on performance, and the role often requires strong communication skills and familiarity with customer service tools.

What is the difference between Remote Coach Outlet Customer Service vs Remote Coach Outlet Sales Associate?

AspectRemote Coach Outlet Customer ServiceRemote Coach Outlet Sales Associate
Primary RoleHandling customer inquiries, resolving issues, providing supportAssisting customers with product selection, processing sales, promoting products
Required SkillsCustomer service skills, communication, problem-solvingSales skills, product knowledge, communication
Work EnvironmentRemote, customer support center or onlineRemote, e-commerce or retail platform
Common CertificationsCustomer service certifications (optional)Sales or retail certifications (optional)

Remote Coach Outlet Customer Service focuses on assisting customers with inquiries and resolving issues, while Remote Coach Outlet Sales Associate emphasizes sales and product promotion. Both roles require strong communication skills and are often remote, but they serve different functions within the customer experience.

How to get hired for remote customer service?

To get hired as a remote customer service representative, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. Applying through company websites or job boards, tailoring your resume to highlight relevant experience, and demonstrating reliability and problem-solving abilities can improve your chances of securing a remote customer service role.

How to become a remote coach?

To become a remote coach, you typically need relevant experience in coaching or a related field, strong communication skills, and proficiency with online communication tools. Many remote coaching roles also require certifications or training in coaching methods. Building a professional online presence and gaining experience through internships or freelance work can help establish credibility for remote coaching positions.

What are the key skills and qualifications needed to thrive as a Remote Coach Outlet Customer Service representative, and why are they important?

To thrive as a Remote Coach Outlet Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and order processing tools is typically required. Patience, empathy, and active listening are essential soft skills that help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a remote retail environment.

What is a Remote Coach Outlet Customer Service representative?

A Remote Coach Outlet Customer Service representative is a professional who assists Coach Outlet customers with their inquiries, orders, returns, and issues via phone, email, or chat, all while working remotely. Their responsibilities include providing information about products, handling complaints, processing returns and exchanges, and ensuring a positive customer experience. These representatives are trained to follow Coach's brand standards and policies, offering support to customers shopping online or needing help with their purchases.

What are some common challenges faced by Remote Coach Outlet Customer Service representatives, and how can they be addressed?

Remote Coach Outlet Customer Service representatives often encounter challenges such as managing high call volumes, resolving customer issues without in-person interaction, and maintaining clear communication across digital channels. To address these, representatives benefit from strong organizational skills, proactive communication, and regular training on company products and systems. Additionally, leveraging support from team leads and utilizing internal resources can help ensure customer satisfaction while working remotely. Building a routine and staying connected with the team through virtual meetings also fosters a supportive work environment.
More about Remote Coach Outlet Customer Service jobs
What cities are hiring for Remote Coach Outlet Customer Service jobs? Cities with the most Remote Coach Outlet Customer Service job openings:
What are the most commonly searched types of Coach Outlet Customer Service jobs? The most popular types of Coach Outlet Customer Service jobs are:
What states have the most Remote Coach Outlet Customer Service jobs? States with the most job openings for Remote Coach Outlet Customer Service jobs include:
What job categories do people searching Remote Coach Outlet Customer Service jobs look for? The top searched job categories for Remote Coach Outlet Customer Service jobs are:
Remote Coach Outlet Customer Service jobs near you
Infographic showing various Remote Coach Outlet Customer Service job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Representative

Customer Service Representative

Insight Global

Campbell, CA • Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Customer Service Representative
Location: Campbell, CA (onsite first 3 days for training) then remote after that
Schedule: Monday-Friday, 8:00 AM–5:00 PM
Duration: 6 month contract - possible extensions - possible conversion
Compensation: $24-$25/HR

Requirements:

  • 2+ years customer service experience in a healthcare setting
  • 1+ year experience exposed to healthcare claims related support (ability to identify claim status, denial reasons, CPT codes while utilizing related documentation for support)
  • Strong phone presence and ability to multitask
  • Bilingual in English and Vietnamese

Plusses:

  • Prior experience with provider portals (e.g., Access Express) or claims adjudication tools
  • Experience with legacy systems such as AS/400
  • Background in authorizations, utilization management, or provider credentialing

Day-to-day
You will handle inbound calls and messages from providers, members, and health plans to deliver timely, empathetic support and aim for first‐call resolution. Using Access Express and other internal tools, you’ll interpret claim information and explain findings to callers; when deeper detail is required you will navigate legacy systems (AS/400) or escalate to Claims/UM as appropriate. New hires receive three days onsite for equipment pickup and onboarding, then work remotely with ongoing shadowing and coaching.
Typical daily activities include:

  • Answering inbound provider and member calls/messages via Access Express and phone
  • Reviewing claim status and denial reasons; explaining CPT codes and denial rationale to callers
  • Using reference guides and internal systems to determine next steps or escalation path
  • Documenting call notes, actions taken, and follow‐up items in the system
  • Routing or escalating complex issues to Claims, Utilization Management, or Leadership
  • Participating in remote coaching, quality reviews, and team huddles
  • Assisting with basic authorization and inquiry triage submitted through provider portals