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Commission Coach Outlet Customer Service Jobs (NOW HIRING)

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Commission Coach Outlet Customer Service information

Does Coach pay weekly or biweekly?

Commission Coach Outlet Customer Service positions typically follow a biweekly pay schedule, with employees receiving wages every two weeks. Payment schedules can vary by location and employment agreement, so it's advisable to confirm with the specific employer or hiring manager during the onboarding process.

How to become a customer service coach?

To become a customer service coach, candidates typically need experience in customer service roles and strong communication skills. Relevant qualifications may include leadership training or certifications in customer service, and coaching skills are often developed through on-the-job experience or specialized training programs.

Do Coach Outlet employees get commission?

Coach Outlet customer service employees typically do not earn commissions; their pay is usually based on an hourly wage or salary. The focus is on providing customer assistance and maintaining store sales rather than commission-based incentives.

Is it hard to get hired at coach?

Commission Coach Outlet Customer Service roles typically require good communication skills, basic computer knowledge, and a customer-focused attitude. Hiring processes may include interviews and background checks, but the difficulty varies depending on the position's demand and applicant experience. Strong interpersonal skills and retail experience can improve chances of being hired.

What is the difference between Commission Coach Outlet Customer Service vs Coach Outlet Sales Associate?

AspectCommission Coach Outlet Customer ServiceCoach Outlet Sales Associate
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, retail experience often preferred
Work EnvironmentCustomer support, phone/email interactionsIn-store sales, direct customer engagement
Employer & Industry UsageUsed by Coach Outlet for support rolesUsed by Coach Outlet for sales roles

Commission Coach Outlet Customer Service primarily focuses on assisting customers through support channels, while Coach Outlet Sales Associates engage directly in sales and product promotion. Both roles require customer service skills, but their daily tasks and work environments differ significantly.

More about Commission Coach Outlet Customer Service jobs
What cities are hiring for Commission Coach Outlet Customer Service jobs? Cities with the most Commission Coach Outlet Customer Service job openings:
What are the most commonly searched types of Coach Outlet Customer Service jobs? The most popular types of Coach Outlet Customer Service jobs are:
What states have the most Commission Coach Outlet Customer Service jobs? States with the most job openings for Commission Coach Outlet Customer Service jobs include:
Infographic showing various Commission Coach Outlet Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Part Time - Outlet Customer Service Associate - Flexible

Part Time - Outlet Customer Service Associate - Flexible

Lowe's

Baltimore, MD

$15 - $15.60/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,068 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 93,559 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 88%

    88% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5068 Breakroom Quiz responses from their frontline employees


Job description

• Customer Service
• Provides SMART customer service at all times through the daily execution of Lowe's Outlets
• Seeks out customers to understand his/her needs and assists in locating, demonstrating,
selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by
taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers

• Communicates information to customers regarding all stock, special order merchandise,
feature benefits, application, and warranty information related to Lowe’s Outlet programs
• Provides prompt support to all checkout functions, call buttons, departmental pages, or
requests for assistance.
• Writes customer contracts and invoices for equipment rental.
• Cross-functionally trains in other areas of the Outlet to help deliver the best customer service.
• Generates leads for Project Specialist Exterior (PSE) programs by actively engaging
customers in their project needs
• In-stock
• Uses store systems to prioritize loads, print pricing labels, and to look up items or item
numbers for price and inventory information
• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies
• Prepares merchandise in department of responsibility based on customer
requirements/specifications
• Clean and Safe Stores
• Monitors merchandise entering and leaving the store entrances and exits and assists
customers or associates who trigger the alarm
• Detects common signs of shoplifting, theft, and other security risks, and promptly
communicates them to management and/or Asset Protection
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to
maintain cleanliness and organization of store and working areas
• Maintains a safe and secure work environment, which may include conducting daily safety
reviews, noting hazards, keeping aisles clear, and securing doors and gates
• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety,
reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters,
and safety devices
• Operates store equipment as needed depending on one specific role and department (e.g.,
Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV
surveillance system, pallet jacks, electric lifts, compacter baler)
• In addition to the above responsibilities, this individual is held accountable for other duties as
assigned
• Additional Responsibilities specific to PROs in a Lowe’s Outlet.
• Provides exceptional customer service by applying SEEK – LEARN – BUILD to all customer
interactions
• Assists Pro customers to find product by walking the customer to the correct aisle and bay
• Assists Pro customers with loading product in the aisle and then into their vehicles to provide
a faster “in and out shopping experience
• Understands Pro Loyalty, Pro Credit, MSH, Volume Savings and Pro Delivery programs. Uses
the SMART phone and sales terminal to enroll customers into these beneficial programs
• Uses the point-of-sale terminals to process walk up, phone, email, and online orders. Calls
vendors to verify product availability and cost as needed
• Additional Responsibilities specific to the Outlet Department
• Helps customers have a positive shopping experience by neatly displaying up-to-date and
accurate pricing and signage
• Uses cash register to process sales transactions according to company guidelines
• Delivers excellent customer service during the checkout process by ensuring the customer is
satisfied and encouraged to come back to Lowe’s Outlets.

• Completes freight and merchandising fulfillments, physically moves stock as it is delivered,
schedules shipments when necessary, and checks the quality and accuracy of orders
• Processes returns to the Distribution Centers and appropriately disposes/returns items
• Coordinates and supports deliveries from beginning to end, serving as the expert for
answering questions and solving problems related to deliveries
• Inspects merchandise prior to loading and delivery, prepares merchandise and loads for
delivery, supports planned delivery routes, verifies invoices against items loaded, and assists
with product connections or returns
• Inspects and cleans interior areas (e.g., bathrooms, breakrooms, hallways) as well as exterior
areas (e.g., parking lots) (as needed)
• Keeps staff and customers safe by walking the store to check for leaks, spills, and unsafe
displays, fixes equipment and facilities, and performs preventative maintenance
• In addition to the above responsibilities, this individual is held accountable for other duties as
assigned

Pay Range: $15.00 - $15.60 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $15.00 - $15.60 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946