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How much do internship coach outlet customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for internship coach outlet customer service in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Coach Outlet Customer Service representative, and why are they important?

To thrive as an Internship Coach Outlet Customer Service representative, you need strong communication skills, a customer-focused mindset, and basic retail knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically required. Exceptional interpersonal skills, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for delivering excellent customer experiences, efficiently resolving issues, and supporting the store’s operational success.

What are some common challenges faced by interns in the Coach Outlet Customer Service role, and how are they supported to overcome them?

Interns in the Coach Outlet Customer Service role often encounter challenges such as quickly learning product details, handling a variety of customer inquiries, and adapting to fast-paced retail environments. To help overcome these challenges, interns typically receive comprehensive training, ongoing mentorship from experienced team members, and regular feedback. They also benefit from working in a collaborative team setting where open communication is encouraged, making it easier to ask questions and seek guidance. This supportive structure helps interns build confidence and develop valuable customer service skills.

What does an Internship Coach Outlet Customer Service representative do?

An Internship Coach Outlet Customer Service representative assists customers with their inquiries, helps resolve issues related to products or orders, and provides information about Coach Outlet merchandise. They may also support sales efforts, process returns or exchanges, and ensure that customers have a positive shopping experience. As an intern, they gain hands-on experience with customer service best practices, communication skills, and retail operations.
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Internship Coach Outlet Customer Service jobs near you
Infographic showing various Internship Coach Outlet Customer Service job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,995 per year, or $17.3 per hour.
Outlet Customer Service Specialist

Outlet Customer Service Specialist

Goodwill of Silicon Valley

San Jose, CA • On-site

$18.45/hr

Other

Posted 22 days ago

Job description

Outlet Customer Service Specialist

Tully Store 203 - San Jose, CA 95122

Overview

Salary Range $18.45 - $18.45 Hourly Position Type Full Time Education Level Not Specified Travel Percentage None Category Retail

Description

Major Responsibilities:

  • Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
  • To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
  • To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.
  • To assist with picking/straightening up or arranging bins and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment.
  • To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
  • To become familiar with and follow store policies and procedures as well as general company policies.
  • To be aware of possible damage, theft or potential safety hazards, report observations immediately to the store manager.
  • Follows and enforces all company procedures.
  • Performs other duties as requested.
Qualifications

Requirements

  • Knowledge of general arithmetic (adding/subtracting) is required

Preferred Qualifications

  • Retail sales and/or cash handling experience strongly desired
  • Basic ability to read and write in English

Equipment Used

  • Ten-key or calculator, telephone, personal computer, printer, fax machine, cash register
  • Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress carts.

Aptitudes/skills/temperament

  • Ability to maintain self-control and deal effectively with the public and work in cooperation with co-workers.
  • Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
  • Ability to perform arithmetic, and count money/change quickly and accurately.
  • Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
  • Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
  • Ability to move hands and fingers quickly to count money/change and operate cash registers.
  • Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
  • Ability to understand and communicate clearly in English.

Working Conditions

  • Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis
  • Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however, radios and televisions may be turned on

Emotional Effort

  • Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork

Physical Requirements

  • Fast work pace with constant standing and walking
  • The job involves light physical work demands requiring lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.
  • Normal or correct talking, hearing, and seeing abilities are sufficient to perform required tasks.

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