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Evening Aflac Customer Service Jobs (NOW HIRING)

Aflac

Lead Customer Operations Analyst

Columbus, GA · On-site

$80K - $110K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Experience leading analytics initiatives within Customer Operations, Customer Service, or Contact ...

Aflac

Sr Customer Operations Analyst

Columbus, GA · On-site

$70K - $90K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Experience supporting Customer Operations, Customer Service, or Contact Center analytics Principal ...

Aflac

Enrollment Specialist

Southaven, MS · On-site

... customer-focused service, supporting both employers and employees with flexible coverage options. For additional details on products and services, applicants can visit Aflac.com. Role Description The ...

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How much do evening aflac customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for evening aflac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an evening Aflac customer service representative?

Evening Aflac Customer Service jobs involve assisting Aflac policyholders and clients with their insurance questions and claims during evening hours. Representatives typically handle inquiries about policies, process claims, provide information about benefits, and resolve customer concerns over the phone or through online channels. Working evening shifts allows customer service teams to provide support outside of regular business hours, making it more convenient for customers. These roles require strong communication skills, empathy, and knowledge of Aflac's products and services.

What are the key skills and qualifications needed to thrive as an evening Aflac customer service representative?

To thrive as an Evening Aflac Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is essential, and some roles may require insurance-related certifications. Empathy, patience, and the ability to remain calm under pressure set exceptional representatives apart. These skills ensure customer concerns are efficiently resolved, fostering satisfaction and loyalty in a fast-paced, after-hours environment.

What are the typical challenges faced by an evening Aflac customer service representative, and how can they be managed effectively?

Evening Aflac Customer Service representatives often handle high call volumes, especially from customers who are unavailable during regular business hours. This can mean addressing urgent concerns or resolving complex issues after-hours. Effective time management, clear communication, and strong problem-solving skills are crucial for success in this environment. Additionally, representatives collaborate closely with team leads and day-shift colleagues to ensure seamless service and accurate record-keeping. Staying organized and proactive in seeking support from team members can help manage these challenges effectively.

What is the difference between Evening Aflac Customer Service vs Evening Insurance Customer Support?

AspectEvening Aflac Customer ServiceEvening Insurance Customer Support
CredentialsBasic insurance knowledge, customer service skillsBasic insurance knowledge, customer service skills
Work EnvironmentRemote or office-based, evening hoursRemote or office-based, evening hours
Industry UsagePrimarily in Aflac insurance companyIn various insurance companies
Common Search IntentCompare roles within Aflac or similar insurance providersCompare customer support roles across insurance firms

Both roles involve assisting customers with insurance inquiries during evening hours, requiring similar skills and credentials. The main difference lies in the employer, with Aflac-specific support focusing on Aflac policies, while insurance customer support may refer to roles across various companies. Understanding these distinctions helps job seekers target the right position within the insurance industry.

More about Evening Aflac Customer Service jobs

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What are the most commonly searched types of Aflac Customer Service jobs?

The most popular types of Aflac Customer Service jobs are:

What states have the most Evening Aflac Customer Service jobs?

States with the most job openings for Evening Aflac Customer Service jobs include:

What job categories do people searching Evening Aflac Customer Service jobs look for?

The top searched job categories for Evening Aflac Customer Service jobs are:

Evening Aflac Customer Service jobs near you
Infographic showing various Evening Aflac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep Evening

Littleton Coin Company

Littleton, NH • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

This position is located in-house, on-site in Littleton, NH

Customer Service Representative Full Time positions available to answer basic order calls and customer inquiries. No knowledge of coins required, we will pay to train you!

Littleton Coin Company, one of the largest employers in Northern New Hampshire with a successful 80 year history, is now 100% employee owned. We are one of the largest direct response companies selling coins, paper money, and supplies to enthusiastic collectors.

LCC offers full time associates competitive pay, medical, dental, vision, a 401 (K) plan with company match, employee stock ownership plan, wellness programs, vacation and holiday paid time off, and educational assistance. Customer Service Representatives have an additional opportunity to earn income through incentive programs.

As a key member of our Customer Experience Team helping customers enjoy the hobby of coin collecting, your primary responsibilities are as follows:

  • Responding in a friendly, courteous manner to answer customer phone calls in a fast paced sequence
  • Accurately entering orders and resolving customer basic questions
  • Earn additional incentives through our phone feature program

Qualified applicants will meet the following requirements:

  • High school diploma or GED
  • Solid telephone customer service ability; prior experience a plus
  • Patience and exceptional listening skills
  • Ability to enter 35 words per minute while talking to the customer
  • Confidence in multi-tasking
  • Dependability and reliability
  • Attentiveness for detail and a desire for accuracy
  • Ability and availability to work overtime.

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