Sales or customer service experience preferred but not required. * Self-motivated with an ... Aflac sales agents earn commissions, bonuses, residual income, and stock. *Aflac's affiliation with ...
New
Quick apply
Sales or customer service experience preferred but not required. * Self-motivated with an ... Aflac sales agents earn commissions, bonuses, residual income, and stock. *Aflac's affiliation with ...
New
Customer Service Representative
$14.75 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description As a Customer Service Representative, you'll be the friendly face of Iowa State Bank ... Aflac Paid Time Off Volunteer Time Off Parental Leave
Customer Service Representative
$14.75 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description As a Customer Service Representative, you'll be the friendly face of Iowa State Bank ... Aflac Paid Time Off Volunteer Time Off Parental Leave
Managing your own time as an independent agent of Aflac. Professional Support * High brand awareness, supported by national advertising campaigns. * Sales support via customer service toll-free ...
Managing your own time as an independent agent of Aflac. Professional Support * High brand awareness, supported by national advertising campaigns. * Sales support via customer service toll-free ...
Nelson Region - Aflac
$56K - $71K/yr
Medical
Life
Business and travel professional who owns and operates a travel agency, bringing a customer-focused ... Provide ongoing enrollment, claims, and service support. * Attend team meetings and trainings.
Quick apply
Nelson Region - Aflac
$56K - $71K/yr
Medical
Life
Business and travel professional who owns and operates a travel agency, bringing a customer-focused ... Provide ongoing enrollment, claims, and service support. * Attend team meetings and trainings.
Mgr, Customer Solutions
Windsor, CT · Remote
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Knowledge of operational processes, service delivery models, and applicable business practices.
Mgr, Customer Solutions
Windsor, CT · Remote
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Knowledge of operational processes, service delivery models, and applicable business practices.
Managing your own time as an independent agent of Aflac. Professional Support High brand awareness, supported by national advertising campaigns. Sales support via customer service toll-free numbers.
Managing your own time as an independent agent of Aflac. Professional Support High brand awareness, supported by national advertising campaigns. Sales support via customer service toll-free numbers.
Customer Service Representative
Springdale, AR · On-site
$14.25 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Position: Customer Service Representative Location: Springdale, Arkansas Employment Type ... Aflac * 401(k) * PTO Who We Are We are Growing! Giltner Logistics is an asset-backed third-party ...
Customer Service Representative
Springdale, AR · On-site
$14.25 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Position: Customer Service Representative Location: Springdale, Arkansas Employment Type ... Aflac * 401(k) * PTO Who We Are We are Growing! Giltner Logistics is an asset-backed third-party ...
Customer Service Representative
Mchenry, IL · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Service Representative Reports to: Office Manager Two shifts available: 8am-4:30pm & 8 ... Supplemental AFLAC Insurance Options * 401(k) Plan with Company Match * Paid Time Off (PTO) * Paid ...
Customer Service Representative
Mchenry, IL · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Service Representative Reports to: Office Manager Two shifts available: 8am-4:30pm & 8 ... Supplemental AFLAC Insurance Options * 401(k) Plan with Company Match * Paid Time Off (PTO) * Paid ...
Sales or customer service experience preferred but not required. * Self-motivated with an ... Aflac sales agents earn commissions, bonuses, residual income, and stock. *Aflac's affiliation with ...
New
Quick apply
Sales or customer service experience preferred but not required. * Self-motivated with an ... Aflac sales agents earn commissions, bonuses, residual income, and stock. *Aflac's affiliation with ...
New
Customer Service Representative
$14.25 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Position: Customer Service Representative Location: Springdale, Arkansas Employment Type ... Aflac * 401(k) * PTO Who We Are We are Growing! Giltner Logistics is an asset-backed third-party ...
Customer Service Representative
$14.25 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Position: Customer Service Representative Location: Springdale, Arkansas Employment Type ... Aflac * 401(k) * PTO Who We Are We are Growing! Giltner Logistics is an asset-backed third-party ...
Mgr, Customer Solutions
Windsor, CT · Remote
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Knowledge of operational processes, service delivery models, and applicable business practices.
Mgr, Customer Solutions
Windsor, CT · Remote
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Knowledge of operational processes, service delivery models, and applicable business practices.
Customer Service Representative
Orange City, IA · On-site
$19 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
Job Type Full-time Description As a Customer Service Representative, you'll be the friendly face of ... Aflac Paid Time Off Volunteer Time Off Parental Leave Salary Description $19-22 depending on ...
Customer Service Representative
Orange City, IA · On-site
$19 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
Job Type Full-time Description As a Customer Service Representative, you'll be the friendly face of ... Aflac Paid Time Off Volunteer Time Off Parental Leave Salary Description $19-22 depending on ...
Customer Service Representative
New Orleans, LA · On-site
$15.25 - $20.75/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representatives must be knowledgeable of the various types of foods and other ... Supplemental Insurance through Aflac * 401k retirement plan with employer match * Paid time off ...
Quick apply
Customer Service Representative
New Orleans, LA · On-site
$15.25 - $20.75/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representatives must be knowledgeable of the various types of foods and other ... Supplemental Insurance through Aflac * 401k retirement plan with employer match * Paid time off ...
Customer Service Representative
$15.25 - $20.75/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representatives must be knowledgeable of the various types of foods and other ... Supplemental Insurance through Aflac * 401k retirement plan with employer match * Paid time off ...
Customer Service Representative
$15.25 - $20.75/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representatives must be knowledgeable of the various types of foods and other ... Supplemental Insurance through Aflac * 401k retirement plan with employer match * Paid time off ...
GMS Customer Service
Pompano Beach, FL · On-site
$15.50 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
We offer several health insurance packages as well as optional add-ons (Aflac) * Medical, Dental ... The Bilingual Customer Service Representative interacts with customers to provide and process ...
GMS Customer Service
Pompano Beach, FL · On-site
$15.50 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
We offer several health insurance packages as well as optional add-ons (Aflac) * Medical, Dental ... The Bilingual Customer Service Representative interacts with customers to provide and process ...
Customer Service Representative
$19 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
Full-time Description As a Customer Service Representative, you'll be the friendly face of Iowa ... Aflac Paid Time Off Volunteer Time Off Parental Leave Salary Description $19-22 depending on ...
Customer Service Representative
$19 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
Full-time Description As a Customer Service Representative, you'll be the friendly face of Iowa ... Aflac Paid Time Off Volunteer Time Off Parental Leave Salary Description $19-22 depending on ...
Customer Service Representative
Hicksville, NY · On-site
$20 - $30/hr
Best Quality Electric Customer Service Representative Hicksville, NY -| Full-Time | $20-$30/hour ... Paid time off * Medical, Dental, Vision, and Aflac * Training and advancement opportunities
Quick apply
Customer Service Representative
Hicksville, NY · On-site
$20 - $30/hr
Best Quality Electric Customer Service Representative Hicksville, NY -| Full-Time | $20-$30/hour ... Paid time off * Medical, Dental, Vision, and Aflac * Training and advancement opportunities
Sales Associate
$13.50 - $18.25/hr
Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...
Quick apply
Sales Associate
$13.50 - $18.25/hr
Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...
Be Seen First
Customer Service Representative
Hicksville, NY · On-site
$20 - $30/hr
Medical
Dental
Vision
Retirement
PTO
Best Quality Electric Customer Service Representative Hicksville, NY -| Full-Time | $20-$30/hour ... Paid time off * Medical, Dental, Vision, and Aflac * Training and advancement opportunities
Quick apply
Be Seen First
Customer Service Representative
Hicksville, NY · On-site
$20 - $30/hr
Medical
Dental
Vision
Retirement
PTO
Best Quality Electric Customer Service Representative Hicksville, NY -| Full-Time | $20-$30/hour ... Paid time off * Medical, Dental, Vision, and Aflac * Training and advancement opportunities
Sales Associate
$13.50 - $18.50/hr
Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...
Quick apply
Sales Associate
$13.50 - $18.50/hr
Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...
Aflac Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do aflac customer service jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for aflac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in an Aflac customer service role?
Aflac Customer Service representatives need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of insurance claim processing systems are often necessary. Empathy, patience, and problem-solving abilities are valued soft skills that help individuals excel in this role. These competencies enable representatives to resolve inquiries efficiently and provide supportive, positive experiences to policyholders.
What is an Aflac customer service?
An Aflac Customer Service job involves assisting policyholders with inquiries about their insurance policies, claims, and benefits. Representatives help customers understand their coverage, process claims efficiently, and provide excellent support to ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to address concerns effectively.
What are the typical responsibilities of an Aflac customer service?
As an Aflac Customer Service representative, your daily tasks would include answering policyholder questions about claims, benefits, and account details, assisting with policy updates, and helping resolve issues with coverage or billing. You'll typically interact with customers via phone, email, and online chat, often collaborating with other departments like claims and sales to ensure customer satisfaction. You'll also document interactions in company systems and may help guide customers through Aflac's insurance processes. This position offers a supportive team environment and the chance to build valuable communication and insurance industry skills.
More about Aflac Customer Service jobs
What cities are hiring for Aflac Customer Service jobs?
Cities with the most Aflac Customer Service job openings:
What are the most commonly searched types of Aflac Customer Service jobs?
The most popular types of Aflac Customer Service jobs are:
What states have the most Aflac Customer Service jobs?
States with the most job openings for Aflac Customer Service jobs include:
What job categories do people searching Aflac Customer Service jobs look for?
The top searched job categories for Aflac Customer Service jobs are:
Full-time
Posted 2 days ago
New
Aflac rating
7.2
Based on 37 frontline employees who took The Breakroom Quiz
246th of 308 rated insurance
Job description
About the Opportunity
Join Aflac as a Bilingual Benefits Advisor and help individuals, families, and businesses protect themselves with supplemental insurance solutions. If you're fluent in English and Spanish, enjoy building relationships, and want a flexible career with unlimited earning potential, we'd love to hear from you. Aflac provides training and support to help you build your own business while making a meaningful impact in your community.
Responsibilities- Build relationships with local businesses and community members.
- Educate clients on Aflac's supplemental insurance products.
- Conduct benefits presentations in English and Spanish.
- Assist employees with enrollment and policy questions.
- Develop new business through networking, referrals, and prospecting.
- Provide exceptional customer service and ongoing account support.
- Fluent in both English and Spanish (required).
- Excellent communication and interpersonal skills.
- Sales or customer service experience preferred but not required.
- Self-motivated with an entrepreneurial mindset.
- Ability to obtain a state Health and Life Insurance License (if not currently licensed).
- Must be authorized to work in the United States and be at least 18 years old.
- Flexible schedule.
- Unlimited commission-based earning potential.
- Residual renewal income opportunities.
- Performance bonuses and incentives.
- Comprehensive training and mentorship.
- Opportunity to build your own business backed by the trusted Aflac brand.
Your ability to serve both English- and Spanish-speaking clients allows you to expand access to valuable supplemental insurance benefits while building strong relationships within diverse communities.
This is not a salaried position. Aflac sales agents earn commissions, bonuses, residual income, and stock.
*Aflac’s affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state.
The content within is for recruiting purposes only. This information is not approved to distribute to prospective insureds, to prospective accounts, or to use as a solicitation. Aflac sales agents are independent agents and are not Aflac employees.
Aflac’s family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.