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Aflac Customer Service Jobs (NOW HIRING)

Aflac

Insurance Sales Representative

Franklin, TN · On-site

$65K - $95K/yr

Conduct presentations to educate potential customers about Aflac's products and services. * Build and maintain strong relationships with clients for ongoing business and referrals. * Provide ...

Aflac

Be Seen First

Account Sales Representative

Corpus Christi, TX · On-site

$45K - $65K/yr

Providing excellent customer service and claims support to new and existing policyholders ... Aflac sales agents earn commissions, bonuses, residual income, and stock. ****Aflac's affiliation ...

Aflac

Business & Benefit Consultant

Carlisle, PA · Hybrid

$50K - $75K/yr

Aflac Business & Benefit Cosultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Business & Benefit Consultant

Lancaster, PA · Hybrid

$50K - $75K/yr

Aflac Business & Benefit Cosultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Business & Benefit Consultant

Harrisburg, PA · Hybrid

$50K - $75K/yr

Aflac Business & Benefit Cosultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Business & Benefit Consultant

York, PA · Hybrid

$50K - $75K/yr

Aflac Business & Benefit Cosultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Business Development Representative

Franklin, TN · On-site

$65K - $95K/yr

Conduct presentations to educate potential customers about Aflac's products and services. * Build and maintain strong relationships with clients for ongoing business and referrals. * Provide ...

Aflac

Benefits Advisor

Overland Park, KS · Hybrid

$70K - $77K/yr

Company Description With over 50 million worldwide customers, Aflac is a leading provider of ... Each Value-Added Service provider offers its products and services subject to its own terms ...

The Dupuy Group

Customer Service Representative

Houston, TX

$14.75 - $20/hr

The Dupuy Group is looking to hire a Customer Service Representative for the Houston office. The ... Supplemental Insurance through Aflac * 401k retirement plan with employer match * Paid time off ...

Aflac

Business Development Representative

Franklin, TN · On-site

$65K - $95K/yr

Conduct presentations to educate potential customers about Aflac's products and services. * Build and maintain strong relationships with clients for ongoing business and referrals. * Provide ...

Aflac

Insurance Sales Representative

Franklin, TN · On-site

$65K - $95K/yr

Conduct presentations to educate potential customers about Aflac's products and services. * Build and maintain strong relationships with clients for ongoing business and referrals. * Provide ...

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Aflac Customer Service information

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How much do aflac customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for aflac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aflac Customer Service position, and why are they important?

Aflac Customer Service representatives need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of insurance claim processing systems are often necessary. Empathy, patience, and problem-solving abilities are valued soft skills that help individuals excel in this role. These competencies enable representatives to resolve inquiries efficiently and provide supportive, positive experiences to policyholders.

What is an Aflac Customer Service job?

An Aflac Customer Service job involves assisting policyholders with inquiries about their insurance policies, claims, and benefits. Representatives help customers understand their coverage, process claims efficiently, and provide excellent support to ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to address concerns effectively.

What are typical responsibilities for someone in an Aflac Customer Service role?

As an Aflac Customer Service representative, your daily tasks would include answering policyholder questions about claims, benefits, and account details, assisting with policy updates, and helping resolve issues with coverage or billing. You'll typically interact with customers via phone, email, and online chat, often collaborating with other departments like claims and sales to ensure customer satisfaction. You'll also document interactions in company systems and may help guide customers through Aflac's insurance processes. This position offers a supportive team environment and the chance to build valuable communication and insurance industry skills.

More about Aflac Customer Service jobs
What cities are hiring for Aflac Customer Service jobs? Cities with the most Aflac Customer Service job openings:
What are the most commonly searched types of Aflac Customer Service jobs? The most popular types of Aflac Customer Service jobs are:
What states have the most Aflac Customer Service jobs? States with the most job openings for Aflac Customer Service jobs include:
What job categories do people searching Aflac Customer Service jobs look for? The top searched job categories for Aflac Customer Service jobs are:
Aflac Customer Service jobs near you
Infographic showing various Aflac Customer Service job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Insurance Sales Representative

Aflac

Franklin, TN • On-site

$65K - $95K/yr

Full-time

Life

Posted 12 days ago

Aflac rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

231st of 260 rated insurance

Job description

Aflac, a leading provider of supplemental insurance in the United States, is seeking motivated and ambitious individuals to join our diverse and vibrant team in Middle Tennessee. This opportunity allows driven professionals to build a rewarding career while providing valuable financial solutions to businesses and individuals. With Aflac, you'll have the chance to make a significant impact on the lives of our clients by offering them the peace of mind that our insurance products provide. As a representative for Aflac, you will engage with customers, build strong relationships, and educate them about the benefits of our offerings. Our team plays a crucial role in expanding our reach and helping clients understand the importance of supplemental insurance in today's ever-evolving financial landscape. We are looking for individuals who are self-starters with excellent communication skills and a desire to thrive in a safe and supportive environment.
Responsibilities
  • Engage with clients to understand their needs and recommend appropriate insurance solutions.
  • Conduct presentations to educate potential customers about Aflac's products and services.
  • Build and maintain strong relationships with clients for ongoing business and referrals.
  • Provide exemplary customer service, ensuring client satisfaction and retention.
  • Manage and follow up on leads to maximize sales opportunities.
  • Collaborate with team members to develop strategies for market expansion.
  • Stay informed about industry trends, market conditions, and competitor offerings.

Requirements
  • Prior sales experience a plus but not required.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States without need of employer sponsorship
  • Excellent interpersonal and communication skills to effectively interact with clients and team members.
  • Strong problem-solving abilities and customer-focused mindset.
  • Self-motivated with a passion for helping clients achieve their financial security goals.
  • Ability to work independently, as well as part of a collaborative team environment.
  • A valid insurance license or willingness to obtain one as required by state law.
  • Bachelor's degree or relevant professional experience

Compensation
1st Year Representatives typically earn between $65,000-$95,000 annually, with bonuses starting Week 8 in the role, and recurring / long-term revenue beginning in Year 2. Aflac provides Telemedicine and Health Advocacy at no charge and other benefits at a discount. In addition, there are non-monetary perks such as paid trips and flexible work schedules. Detailed compensation will be gone over at the 1st Interview.
  • Comprehensive training program - includes on-the-job training, virtual training, classroom training, and asynchronous learning
  • High earning potential - commission + renewals + bonuses = long-term income
  • Flexible schedule - achieve true work-life balance
  • Make a lasting impact - do something meaningful and purposeful to help others
  • Stock bonus program & incentives (trips, cash, recognition)
  • Career growth - opportunities for advancement into leadership roles

So if you are looking for a career with flexibility, unlimited growth potential, and the chance to make a real difference, we'd love to chat. Whether you're an experienced professional or just starting your career, we provide the training, tools, and support you need to succeed. We are the Duck! We inspire, listen, and empower our people to give back to our community. Most importantly, we serve our clients and celebrate every success along the way - it's The Aflac Way!
Aflac's family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.
This is not a salaried position. Aflac sales agents earn commissions, bonuses, residual income, and stock. Aflac sales agents are independent agents and are not Aflac employees.
Aflac WWHQ 1932 Wynnton Road Columbus, GA 31999. Continental American Insurance Company Columbia, SC.

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