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Aflac Customer Service Jobs (NOW HIRING)

Aflac, Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Knowledge of operational processes, service delivery models, and applicable business practices.

ProducifyX

Nelson Region - Aflac

Des Moines, IA

$56K - $71K/yr

Business and travel professional who owns and operates a travel agency, bringing a customer-focused ... Provide ongoing enrollment, claims, and service support. * Attend team meetings and trainings.

Aflac

Sales Associate

Bethel Park, PA

$13.50 - $18.25/hr

Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...

Aflac

Sales Associate

Pittsburgh, PA

$13.50 - $18.50/hr

Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...

Aflac

Sales Associate

Monroeville, PA

$13.75 - $18.75/hr

Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...

Aflac

Sales Associate

Bridgeville, PA

$13.25 - $18.25/hr

Customer service or sales experience a plus, however not required. Why Choose Aflac: * Positive, supportive work environment * No nights, weekends, or holidays * Leadership and advancement ...

SUN COMMODITIES, Inc.

GMS Customer Service

Pompano Beach, FL · On-site

$15.50 - $21/hr

We offer several health insurance packages as well as optional add-ons (Aflac) * Medical, Dental ... The Bilingual Customer Service Representative interacts with customers to provide and process ...

BQ Electric

Be Seen First

Customer Service Representative

Hicksville, NY · On-site

$20 - $30/hr

Best Quality Electric Customer Service Representative Hicksville, NY -| Full-Time | $20-$30/hour ... Paid time off * Medical, Dental, Vision, and Aflac * Training and advancement opportunities

Aflac

Business & Benefit Consultant

Harrisburg, PA · Hybrid

Aflac Business & Benefit Consultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

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Aflac Customer Service information

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How much do aflac customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for aflac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in an Aflac customer service role?

Aflac Customer Service representatives need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of insurance claim processing systems are often necessary. Empathy, patience, and problem-solving abilities are valued soft skills that help individuals excel in this role. These competencies enable representatives to resolve inquiries efficiently and provide supportive, positive experiences to policyholders.

What is an Aflac customer service?

An Aflac Customer Service job involves assisting policyholders with inquiries about their insurance policies, claims, and benefits. Representatives help customers understand their coverage, process claims efficiently, and provide excellent support to ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to address concerns effectively.

What are the typical responsibilities of an Aflac customer service?

As an Aflac Customer Service representative, your daily tasks would include answering policyholder questions about claims, benefits, and account details, assisting with policy updates, and helping resolve issues with coverage or billing. You'll typically interact with customers via phone, email, and online chat, often collaborating with other departments like claims and sales to ensure customer satisfaction. You'll also document interactions in company systems and may help guide customers through Aflac's insurance processes. This position offers a supportive team environment and the chance to build valuable communication and insurance industry skills.

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Aflac Customer Service jobs near you
Infographic showing various Aflac Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Business Development Representative

Aflac

Philadelphia, PA • On-site

Full-time

Re-posted 28 days ago

Aflac rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

246th of 308 rated insurance

Job description

We are looking for enthusiastic, career-minded, self-motivated individuals for the position of Business Development Representative/Agent to work in a professional business-to-business sales environment. You'll manage your own time and schedule with unlimited potential for growth.
Although a sales and insurance background is preferred, it is not a requirement for this position. Whether you are a seasoned professional looking for unlimited income potential with the benefits of work/life balance or an entry-level professional starting your career in sales, we welcome you to apply to this position.
As an industry leader, Aflac offers our Sales Associates world-class training through Aflac Sales Academy.
Principal Responsibilities
  • Using your social and business networking skills to help CEOs, business owners, and HR managers determine which programs suit their employees best.
  • Managing your own time as an independent agent of Aflac.

Professional Support
  • High brand awareness, supported by national advertising campaigns.
  • Sales support via customer service toll-free numbers.
  • Professional orientation, training, and certifications.
  • Professional field-marketing materials.
  • The latest in sales-automation technology.

Top-Notch Benefits
  • Stock bonus program allows career associates to participate in the company's growth, profitability, and success as a stockholder.
  • Associate Bonus Club (ABC) rewards associates for recruiting new members to the field force.
  • Associates have the opportunity to join the National Association of Professional Agents (NAPA).
  • World-class training program, Aflac Sales Academy.

Many of our successful sales associates come from various industries, such as: Insurance, Real Estate, Financial Services, Banking, Education, Customer Service, Marketing, and Retail with varied job titles such as Teacher, Manager, Business Owner, Sales, Executive, Marketing Professional, Financial Planner, and many more. What is your background? Apply today to learn more about this amazing opportunity.
Aflac agents are independent agents and are not employees of Aflac.
JOB REQUIREMENTS
Preferred Competencies, Education and Experience
  • Desire to work with a leading company that will offer you excellent marketing support.
  • Vibrant personality and professional presence.
  • Drive to help others.
  • Articulate self-starter and team player with stellar customer service skills.
  • Associate's or bachelor's degree preferred, but not required.
  • Prior sales experience not necessary.

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